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Full-time
bachelor degree
Posted 14d ago
~40 hrs/week
Responsibilities
You will diagnose and resolve technical issues for the Nokia Network Services Platform while working closely with customers and internal teams. The role involves managing complex troubleshooting cases at the system level and acting as a primary interface for escalations to R&D.
Requirements
Candidates should have a basic understanding of Linux systems, fundamental networking knowledge, and introductory programming skills. A strong willingness to learn, methodical troubleshooting approach, and clear communication skills are essential for this entry-level position.
Full job description
As a Junior Software Technical Support Engineer supporting the Nokia Network Services Platform (NSP), you will work closely with customers and internal Nokia teams to diagnose and resolve technical issues. This is an entry-level to early-career role designed to provide hands-on exposure to Linux systems, networking fundamentals, and large-scale network management software, with mentorship from senior engineers.
Infinera is now part of Nokia.
Infinera is revolutionizing telecommunications networks with innovative, industry-leading connectivity solutions. Our offerings include high-end subcomponent technology, systems for network infrastructure, automation software, advanced optical compound semiconductor manufacturing, & professional services. As a global supplier, we empower mobile service providers, internet content providers, cloud operators, submarine operators, governments & enterprises to scale network bandwidth, boost service innovation, and automate network operations. We are committed to continuously expanding and enhancing our world-class offerings to meet the changing needs of our customers.
Our connectivity solutions are powered by the world’s best embedded & pluggable optical engines, which are designed, developed & manufactured in Infinera’s U.S.-based optical semiconductor fabrication center and are application-optimized for edge, metro, long-haul, and submarine transport networks. Our agile, open, compact & modular networking platforms enable network operators to rapidly and easily take advantage of best-in-class technology. Our software automation solutions optimize traffic flows and automate workloads to enable network operators to cost-effectively deliver secure bandwidth to their customers where and when needed. With these solutions, our goal is to create a connected world with unlimited bandwidth for everyone – everywhere, always, and instantly.
What Inspires Us?
A connected world with unlimited bandwidth for everyone – everywhere, always & instantly.
What Motivates Us?
Delivering innovative and impactful coherent optical technologies and open optical solutions that unlock new value for our customers.
What Drives Us?
To be a valued investment for our shareholders’ money, our customers’ CapEx and our employees’ time by delivering an unrivaled customer experience from an inclusive culture of innovation for our customers.
Offices: 6373 San Ignacio Ave, San Jose, California 95119, US · 7360 Windsor Drive, Allentown, Pennsylvania 18106, US · Prestige Solitaire, 401, Level 4, 6 Brunton Road, Bangalore, India, IN · Office Park Carnaxide, Rua da Garagem 1, 2790-078, Lisbon, PT · 1225 Alma Rd, Richardson, Texas 75081, US
Intelligent Transport Networksoptical networkingTelecommunicationssemiconductorsLong-HaulCable and MSOOpen Optical NetworkingSoftware and AutomationChannelCloud and Data Center
Infinera is now part of Nokia.
Infinera is revolutionizing telecommunications networks with innovative, industry-leading connectivity solutions. Our offerings include high-end subcomponent technology, systems for network infrastructure, automation software, advanced optical compound semiconductor manufacturing, & professional services. As a global supplier, we empower mobile service providers, internet content providers, cloud operators, submarine operators, governments & enterprises to scale network bandwidth, boost service innovation, and automate network operations. We are committed to continuously expanding and enhancing our world-class offerings to meet the changing needs of our customers.
Our connectivity solutions are powered by the world’s best embedded & pluggable optical engines, which are designed, developed & manufactured in Infinera’s U.S.-based optical semiconductor fabrication center and are application-optimized for edge, metro, long-haul, and submarine transport networks. Our agile, open, compact & modular networking platforms enable network operators to rapidly and easily take advantage of best-in-class technology. Our software automation solutions optimize traffic flows and automate workloads to enable network operators to cost-effectively deliver secure bandwidth to their customers where and when needed. With these solutions, our goal is to create a connected world with unlimited bandwidth for everyone – everywhere, always, and instantly.
What Inspires Us?
A connected world with unlimited bandwidth for everyone – everywhere, always & instantly.
What Motivates Us?
Delivering innovative and impactful coherent optical technologies and open optical solutions that unlock new value for our customers.
What Drives Us?
To be a valued investment for our shareholders’ money, our customers’ CapEx and our employees’ time by delivering an unrivaled customer experience from an inclusive culture of innovation for our customers.
Offices: 6373 San Ignacio Ave, San Jose, California 95119, US · 7360 Windsor Drive, Allentown, Pennsylvania 18106, US · Prestige Solitaire, 401, Level 4, 6 Brunton Road, Bangalore, India, IN · Office Park Carnaxide, Rua da Garagem 1, 2790-078, Lisbon, PT · 1225 Alma Rd, Richardson, Texas 75081, US
Intelligent Transport Networksoptical networkingTelecommunicationssemiconductorsLong-HaulCable and MSOOpen Optical NetworkingSoftware and AutomationChannelCloud and Data Center