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Copenhagen, Capital Region of Denmark, Denmark · On-site
Mid level
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$24/hr
Full-time
bachelor degree
Posted 33d ago
~40 hrs/week
Responsibilities
Ensure peak efficiency of electrical, mechanical, and life safety equipment within the data center through preventative maintenance and emergency response. Provide comprehensive white space support for IT infrastructure and manage event notifications for stakeholders during outages.
Requirements
Requires basic knowledge of facility infrastructure, power, and thermal management systems. A bachelor's degree or equivalent experience is preferred, along with the physical ability to lift up to 50lbs.
Full job description
Multi-Skilled Operator (MSO)
Job Description:
The MSO is responsible, as part of a team, for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The MSO primarily interacts with Data Center Operators (DCOs), clients, and vendors. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. This equipment includes, but is not limited to, emergency diesel generators, electrical switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems, and a basic understanding of this equipment would be preferred.
The MSO also provides comprehensive data center white space support for IT infrastructure, which may include monitoring, troubleshooting, reporting, and day-to-day maintenance – all of this being site-dependent and as per the service level agreements with our clients. MSOs are also responsible for using event monitoring and management systems to provide notifications and escalations to stakeholders during service outages.
Skills/Responsibilities/Experience/Knowledge:
Basic knowledge of site facility infrastructure regarding power, thermal management and associated systems.
Working knowledge of facility equipment including, but not limited to, pumps, compressors, CRACs, UPS, generators, switch gear, BMS, life-safety systems, security systems and more.
Work with senior colleagues, team members, vendors and other stakeholders to test and install data center infrastructure equipment and services.
Work closely with senior staff to ensure that operationalservicesfunctionality meets or exceeds customer expectations for performance, reliability, escalation, and communication, as per SLA.
Work closely with vendors to resolve service-affecting incidents and/or outages.
Troubleshoot infrastructure and equipment problems, placing service calls when problems remain unresolved.
Provide data center white space support to managed services, including, but not limited to:
routers and switches
othercustomeror self-owned digital infrastructure
Perform trouble isolation and resolution as needed.
Perform maintenance as needed/directed.
Perform day-to-day operations, functional maintenance on infrastructure equipment to ensure the reliability and resilience of the data center environment, as per checklists and procedures.
Perform consolidated event management for all monitored equipment at the data center site.
Provide monitoring and overall support, ensuring successful operation of all sitefacilityand other mission-critical equipment infrastructure (Generators, UPS, Thermal Management, Electrical infrastructure, etc.)
Experience from stacking and racking of servers to battery/power and structured cabling.
Generate end user performance reports as needed.
Troubleshoots and resolves client-side problems, when so required.
Produce reports with metrics on service requests, problem management, backup and statistics, number of events for internal and external stakeholders.
Monitor capacity utilization.
Manages/Monitors physical access to data centers.
Successfully execute Emergency Operating Procedures (EOPs), when so required at site.
Trains new staffonall processes and procedures that relate toall ofthe above.
Good analytical and problem-solving skills. Must be able to logically analyze, isolate and resolve site and customer-facing service issues. Proficient in monitoring and troubleshooting.
Good English communication skills, both verbal and written.
As a condition of employment, the employee must successfully complete a background investigation
Preferred Requirements:
Bachelor's degree or equivalent work experience preferred.
Proven track record of success and delivering results.
Strong interpersonal and relationship-building skills, conducive to team development.
Physical work ability to lift 18-23kgs (40-50lbs) on a regular basis, and able to use server lift or pallet jacks.
Military experience would be an advantage.
Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at [email protected] for more information.
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Related keywords
Data CenterUPSPDUAHUChillersCooling TowersVFDBMSSwitchgearDiesel GeneratorsCRACSLAEOPWhite SpaceIT InfrastructureThermal Management
We provide high-end technical and professional services for the entire lifecycle of data centers. With a commitment to quality, precision, innovation, technology, and sustainability, we empower people and the industry’s ecosystem.
Our goal is to transform data center operations worldwide through greater efficiencies, sharing knowledge, realizing demonstrable value, and by building long-term relationships.
Delivering sustainable outcomes – it starts and ends with us.
Offices: 9779 S Franklin Dr, Suite 100, Franklin, Wisconsin 53132, US
Installations & RelocationsGeneral LaborRemote HandsBattery MaintenanceVeteran EmploymentHands On Technical SupportData Center ServicesDecommissioningTechnology DeploymentsStructured Cabling
We provide high-end technical and professional services for the entire lifecycle of data centers. With a commitment to quality, precision, innovation, technology, and sustainability, we empower people and the industry’s ecosystem.
Our goal is to transform data center operations worldwide through greater efficiencies, sharing knowledge, realizing demonstrable value, and by building long-term relationships.
Delivering sustainable outcomes – it starts and ends with us.
Offices: 9779 S Franklin Dr, Suite 100, Franklin, Wisconsin 53132, US
Installations & RelocationsGeneral LaborRemote HandsBattery MaintenanceVeteran EmploymentHands On Technical SupportData Center ServicesDecommissioningTechnology DeploymentsStructured Cabling