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Full-time
bachelor degree, postgraduate degree
Posted 21d ago
~40 hrs/week
Responsibilities
Lead the Technical Service and Applications Engineering organization for TPU and liquid polyurethane elastomers across the Americas. Drive business growth by providing strategic technical direction for customer support, product validation, and commercialization activities.
Requirements
Requires a bachelor's degree in a technical field like Polymer Science or Chemical Engineering with at least 8 years of industry experience and 3 years of leadership experience. Must possess deep knowledge of TPU, polymer processing, and the ability to travel 25-40%.
Full job description
Job Description:
Technical Service Manager
Huntsman is seeking a Technical Service Manager supporting the Polyurethanes – Elastomers Business Unit located in Derry, New Hampshire or Auburn Hills, Michigan. This position will report to the Commercial Manager / Business Director, Elastomers.
Job Scope
The Technical Service Manager is responsible for leading the Technical Service and Applications Engineering organization supporting the TPU and liquid polyurethane elastomers business across the Americas region. This leadership role provides strategic and technical direction for customer support, application development, product validation, and commercialization activities while driving business growth, customer satisfaction, and market expansion. The position works closely with Sales, Marketing, Manufacturing, R&D, Quality, Supply Chain, and customers to develop innovative solutions and ensure successful deployment of Huntsman technologies.
In summary, as the Technical Service Manager, you will:
Lead and coordinate all Technical Service and Applications Engineering activities in support of TPU and liquid polyurethane elastomer business growth objectives.
Provide technical leadership and strategic direction for customer support, application development, troubleshooting, product validation, and innovation projects.
Serve as the senior technical authority for customer processing, application, and product performance challenges.
Develop and implement technical strategies that strengthen customer relationships and enhance business performance.
Support strategic customers and key accounts through technical engagement, plant trials, product evaluations, and troubleshooting activities.
Partner with commercial teams to identify technical opportunities that drive product differentiation and profitable growth.
Provide expert recommendations regarding material selection, processing optimization, and application development.
Lead customer validation programs, field demonstrations, and commercialization activities for new technologies.
Collaborate with R&D, Technology & Innovation, Manufacturing, and Quality teams to accelerate new product development and commercialization.
Establish best practices for technical investigations, customer support, laboratory activities, and technical documentation.
Oversee laboratory testing, pilot-scale evaluations, and customer validation programs.
Lead, develop, mentor, and retain a high-performing Technical Service and Applications Engineering team.
Establish performance objectives, development plans, and succession planning for direct reports.
Monitor market trends, emerging technologies, competitive products, and customer requirements.
Participate in industry conferences, customer innovation forums, and technical events to support market development initiatives.
Manage department budgets, laboratory resources, technical projects, and travel expenditures.
Drive continuous improvement initiatives that improve technical service effectiveness and customer satisfaction.
Champion Huntsman’s Environmental, Health, and Safety (EHS) culture and ensure compliance with applicable safety regulations and product stewardship requirements.
Qualifications
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
The candidate must have an unrestricted right to work for Huntsman in the United States.
Minimum Qualifications
Bachelor's degree in Polymer Science, Plastics Engineering, Chemistry, Chemical Engineering, Materials Science, Mechanical Engineering, or a related technical discipline.
Minimum of 8 years of experience in technical service, applications engineering, product development, manufacturing support, or related roles within the polymer or elastomer industry.
Minimum of 3 years of leadership and people management experience.
Experience leading customer-facing technical service, application development, product validation, and field trial activities.
Strong knowledge of thermoplastic polyurethane (TPU), elastomers, thermoplastics, polymer processing, and application development.
Experience with extrusion, injection molding, compounding, film and sheet production, or related processing technologies.
Proven ability to troubleshoot manufacturing, product performance, process, and quality issues.
Experience supporting customer technical trials, product commercialization, and new business development activities.
Strong project management and cross-functional leadership experience.
Excellent communication, presentation, and customer relationship management skills.
Ability to travel approximately 25–40%.
Skills and Knowledge
Strong technical leadership capabilities.
Customer-focused mindset with the ability to build and maintain strategic relationships.
Excellent analytical problem-solving and troubleshooting skills.
Strategic thinking and business acumen.
Ability to lead and develop high-performing technical teams.
Strong project management and organizational skills.
Ability to influence and collaborate effectively across multiple functions and organizational levels.
Innovation-oriented approach with a focus on continuous improvement.
Strong verbal, written, and presentation communication skills.
Results-driven with a proactive and solution-focused mindset.
Ability to manage multiple priorities and complex projects simultaneously.
Preferred Qualifications
Direct experience within the TPU industry.
Master's degree in a relevant technical discipline.
Experience managing technical teams across multiple locations.
Knowledge of automotive, industrial, footwear, wire and cable, film and sheet, and specialty TPU applications.
Six Sigma, Lean Manufacturing, or equivalent continuous improvement certification or experience.
Experience with global customer support models and international technical collaboration.
Experience leading product commercialization and market development initiatives.
Advanced knowledge of polymer processing technologies and application engineering principles.
Working Environment
Work is performed within a combination of office, laboratory, pilot plant, manufacturing, and customer environments.
Frequent interaction with customers, manufacturing facilities, laboratories, and commercial teams.
Travel requirements of approximately 25–40% domestically and internationally as business needs require.
Occasional exposure to manufacturing and laboratory environments requiring the use of personal protective equipment (PPE).
Must be able to safely work in manufacturing, laboratory, pilot-scale, and customer production environments.
Ability to participate in customer trials, plant evaluations, technical demonstrations, and commercialization activities.
Must comply with all Huntsman Environmental, Health, Safety, and Product Stewardship requirements.
Huntsman is proud to promote equal opportunity in the workplaceAll qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, age, or any other protected characteristic.
All unsolicited resumes presented by recruitment agencies are treated as pro bono information or service and will not be compensated.
Huntsman is aware ofscamsinvolving fraudulent job offers. We do not make job offers until after a candidate hassubmitteda job application and hasparticipatedin an interview.Please be advised that anyjob offer that requires payment or requires you to deposit a check islikely ascam. If you have questions about any open positions at Huntsman or Rubicon, please visit our Careers website athttp://www.huntsman.com/corporate/a/Careers.
Empowering Progress Through Innovative Chemistry at Huntsman
Industry
Chemical Manufacturing
Company size
5,001-10,000 employees
Founded
1970
Headquarters
The Woodlands, TX
LinkedIn followers
254,936
Total funding
$1.6B
Welcome to Huntsman, where we're not just a global chemical company; we're a community of innovators committed to shaping a sustainable future.
About Us:
Huntsman is at the forefront of the chemical industry, manufacturing products that enhance energy efficiency, reduce waste, and cut emissions in various sectors worldwide. We firmly believe that the solutions to the world's sustainability challenges lie within chemistry, and we're dedicated to making a positive impact.
Your Career with Huntsman:
At Huntsman, people are at the heart of everything we do. We take pride in our diverse global team, and we invite talent at all career stages, from interns to seasoned professionals.
What We Offer:
When you choose Huntsman, you choose a dynamic, industry-leading company where safety, ethics, and professional growth take center stage.
Here's what you can expect:
Innovation: We encourage, nurture, and value innovative thinking, allowing you to make a real difference.
Growth: Your career development is our priority. We offer a range of opportunities for advancement and continuous learning.
Collaboration: Just as we collaborate with our customers and partners, we foster collaboration across our teams and divisions.
Join Our Team:
Ready to embark on a fulfilling career at Huntsman? Explore opportunities to join a company that's enriching lives through innovation while fostering a sense of community.
Start your journey today!
Offices: 10003 Woodloch Forest Drive, The Woodlands, TX 77380, US · Leningradskiy prospekt 31, Moscow, Central Federal District 125284, RU · Deri Organize Sanayi Bolgesi, Istanbul, Istanbul 34953, TR · Hafenringstrasse 1, Osnabruck, NI 49090, DE · Saki Vihar Road, Mumbai, Maharashtra 400072, IN
Empowering Progress Through Innovative Chemistry at Huntsman
Industry
Chemical Manufacturing
Company size
5,001-10,000 employees
Founded
1970
Headquarters
The Woodlands, TX
LinkedIn followers
254,936
Total funding
$1.6B
Welcome to Huntsman, where we're not just a global chemical company; we're a community of innovators committed to shaping a sustainable future.
About Us:
Huntsman is at the forefront of the chemical industry, manufacturing products that enhance energy efficiency, reduce waste, and cut emissions in various sectors worldwide. We firmly believe that the solutions to the world's sustainability challenges lie within chemistry, and we're dedicated to making a positive impact.
Your Career with Huntsman:
At Huntsman, people are at the heart of everything we do. We take pride in our diverse global team, and we invite talent at all career stages, from interns to seasoned professionals.
What We Offer:
When you choose Huntsman, you choose a dynamic, industry-leading company where safety, ethics, and professional growth take center stage.
Here's what you can expect:
Innovation: We encourage, nurture, and value innovative thinking, allowing you to make a real difference.
Growth: Your career development is our priority. We offer a range of opportunities for advancement and continuous learning.
Collaboration: Just as we collaborate with our customers and partners, we foster collaboration across our teams and divisions.
Join Our Team:
Ready to embark on a fulfilling career at Huntsman? Explore opportunities to join a company that's enriching lives through innovation while fostering a sense of community.
Start your journey today!
Offices: 10003 Woodloch Forest Drive, The Woodlands, TX 77380, US · Leningradskiy prospekt 31, Moscow, Central Federal District 125284, RU · Deri Organize Sanayi Bolgesi, Istanbul, Istanbul 34953, TR · Hafenringstrasse 1, Osnabruck, NI 49090, DE · Saki Vihar Road, Mumbai, Maharashtra 400072, IN