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Complex Needs Family Practitioners (West Midlands)
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Full-time
27 days annual leave, Pension scheme, Life assurance, Enhanced sick pay, Family-friendly pay, Birthday leave
Posted 13d ago
Apply by Aug 20
~40 hrs/week
Responsibilities
Provide support to individuals facing challenges related to mental health, substance use, housing, or domestic abuse. Build meaningful relationships with service users to facilitate lasting positive change in their lives.
Requirements
Candidates should be passionate about helping others live safer, healthier, and more independent lives. Experience with the issues supported by the charity is highly valued, and applicants from all backgrounds are encouraged to apply.
Full job description
For Djibrile Batrane interviewed under Complex Case Worker
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
In October 2024, Humankind and Richmond Fellowship merged to form Waythrough. We’re specialists in mental health, alcohol, drugs and related areas.
Our high quality, evidence-based services are designed around the needs of the people we serve.
We know that people and their problems don’t fit into neatly labelled boxes. And that finding help can be hard when life gets messy.
Too many people hit dead ends when they need open doors and answers. That’s where Waythrough comes in.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value. It’s a big ask, but one we aren’t shy of.
To everyone that comes through our doors, we promise:
Wherever you are now, we won’t judge or write you off.
We’ll help you work out who you want to be and where you want to go.
We’ll stick with you until you’re ready to move on.
This page is now inactive, but if you require more information or support, you can find us here. ⬇️
https://www.linkedin.com/company/waythrough/
Offices: Bowburn North Industrial Estate, Inspiration House, Bowburn, England DH6 5, GB · Mill 2, First Floor South Mabgate Mills, Leeds, Leeds LS9 7DZ, GB
Drug and alcohol treatmentPhysical HealthMental HealthHousingEmploymentSkillsTrainingYoung PeopleFamiliesCriminal Justice
In October 2024, Humankind and Richmond Fellowship merged to form Waythrough. We’re specialists in mental health, alcohol, drugs and related areas.
Our high quality, evidence-based services are designed around the needs of the people we serve.
We know that people and their problems don’t fit into neatly labelled boxes. And that finding help can be hard when life gets messy.
Too many people hit dead ends when they need open doors and answers. That’s where Waythrough comes in.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value. It’s a big ask, but one we aren’t shy of.
To everyone that comes through our doors, we promise:
Wherever you are now, we won’t judge or write you off.
We’ll help you work out who you want to be and where you want to go.
We’ll stick with you until you’re ready to move on.
This page is now inactive, but if you require more information or support, you can find us here. ⬇️
https://www.linkedin.com/company/waythrough/
Offices: Bowburn North Industrial Estate, Inspiration House, Bowburn, England DH6 5, GB · Mill 2, First Floor South Mabgate Mills, Leeds, Leeds LS9 7DZ, GB
Drug and alcohol treatmentPhysical HealthMental HealthHousingEmploymentSkillsTrainingYoung PeopleFamiliesCriminal Justice