Operational Resilience and Support Manager, Securities Services Bermuda
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Operational Resilience and Support Manager, Securities Services Bermuda
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Full-time
Professional Development, Flexible Working
Posted 15d ago
~40 hrs/week
Responsibilities
The role focuses on managing operational resilience, third-party oversight, and business management initiatives for Securities Services in Bermuda. Key duties include hosting governance forums, conducting business impact assessments, and driving process improvements.
Requirements
Candidates should have a strong understanding of the Securities Services industry and experience in operations, risk, or governance roles. Excellent communication, adaptability, and the ability to manage competing priorities are essential.
Full job description
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.
HSBC Securities Services (SSv) provides an end to end securities services proposition to asset issuers, servicers, owners and managers across a range of activities including custody, fund administration and corporate trust and loan agency. Servicing c.3,500 clients and employing over 8,000 people globally, SSv is a product line of Corporate and Institutional Banking (CIB).
The role sits in HSBC Securities Services Bermuda and will support with third party oversight, business management, operational resilience and oversight of fund administration activity.
The role holder will have exposure to senior management and to a wide range of cross-business/functional teams.
As our Operational Resilience and Support Manager, Securities Services Bermuda you will:
Support the delivery of country priorities and the implementation of global/region business management initiatives in country
Be responsible for hosting/participating in a number of governance forums principally related to risk and controls issues
Be responsible for managing business impact assessments and exercises
Support documentation, implementation and embedding of new or changed policies and procedures
Support controls effectiveness testing, audit remediation and Helios updates
Support the businesses input to the enterprise-wide risk assessment
Lead governance, monitoring and admin on these matters
Foster strong relationships across the business and supporting functions
Challenge the status quo and drive improvements to existing process/practice
Manage a number of competing priorities without impacting quality
Deliver high quality output that is recognised by management
Deal with ambiguity and rapidly shifting priorities
Provide general business management support
Be responsible and ensure activities are delivered to the highest standard
Drive and own the projects and initiatives through to completion
You´ll likely have the following qualifications to succeed in this role:
Strong understanding of HSBC (structure/process) and the Securities Services business/industry
Experience gained across Operations, Business Management, Risk, Governance type roles
Excellent verbal and written communications skills
Flexible, adaptive and responsive
Planning and prioritisation skills
Ability to demonstrate core behaviours/values of teamwork, focus, drive and determination.
A strong team player who can work collaboratively across the business, supporting functions and team
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking