Please note this job advertisement is only available in Chinese 在这一职位上,您将: 通过电话,电邮以及实时通讯等工具解答客户关于信用卡,一般银行服务,个人网上理财,付款等相关业务的咨询和处理; 发掘客人需求,将合适客户的产品及服务推荐给客人,能够达到预期效果; 根据情况提出合理方案,务求为客户解决疑难,令客户满意,提供高质量服务 任职要求: 良好的客户服务意识并愿意从事客…
Skills: Customer service, Cantonese, Communication, Problem solving, Teamwork
HSBC International Wealth and Premier Banking (IWPB) We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us …
Skills: Interpersonal skills, Empathy, Decision making, Retail sales, Premier sales
Senior Manager, Business Resilience Risk, CIB, Transaction and Payment Processing
Kowloon, Hong Kong, China · On-site
Senior+$16B raised
We are currently seeking a high calibre professional to join our team as a Senior Manager, Business Resilience, CIB and TPP, AME Role Purpose Global Enterprise Risk Management (ERM) is a sub function of Group Risk and Co…
Skills: Business Resilience Risk Management, Third Party Risk Management, Data Risk Management, Transaction and Payment Processing Risk, Non-Financial Risk Management
Senior Manager, Business Resilience Risk, CIB, Transaction and Payment Processing
Kowloon, Hong Kong, China · On-site
Senior+$16B raised
We are currently seeking a high calibre professional to join our team as a Senior Manager, Business Resilience Risk, Corporate and Institutional Banking, and Transaction and Payment Processing, Asia and Middle East Role …
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
Skills: Investment Operations, Fund Migration, Reconciliation, Trade Upload, Risk Management
(Grade: GCB8) HSBC International Wealth and Premier Banking (IWPB) We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expert…
HSBC International Wealth and Premier Banking (IWPB) We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us …
Role purpose You’ll manage (directly or indirectly) a portfolio of Global Payments Solutions clients, owning the day-to-day service experience and acting as the primary coordinator for Accounts Payable, Accounts Receivab…
Guangzhou City, Guangdong Province, China · Hybrid
Mid level$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
AVP, Business Banking Centre - Hang Seng Bank (HK)
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …
Assistant Investment and Compliance Support Manager - Hang Seng Investment Management Limited
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Mid level$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opp…
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the…
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Sales Manager, Corporates, Global Payments Solution
Taguig, Metro Manila, Philippines · On-site
Senior$16B raised
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
HSBC México, ofrecemos oportunidades para desarrollar una carrera profesional para personas con excelente actitud de servicio, trato al cliente, gusto por las ventas y visión por desarrollarse en el área Comercial en el …
Skills: Customer Service, Sales, Portfolio Management, Business Development, Banking Operations
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
Skills: Data Management, Metadata Management, Data Quality Control, Data Modeling, Data Security
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
San Nicolás de los Garza, Nuevo León, Mexico · On-site
Mid level$16B raised
HSBC México, ofrecemos oportunidades para desarrollar una carrera profesional para personas con excelente actitud de servicio, trato al cliente, gusto por las ventas y visión por desarrollarse en el área Comercial en el …
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Sales Management, Distribution Channel Management, Asset Management, Team Leadership, AUM Growth
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Professional development, Flexible work arrangements, Growth opportunities
Posted 12d ago
Apply by Aug 31
~40 hrs/week
Chinese
Responsibilities
Provide high-quality customer service by resolving inquiries regarding credit cards, banking services, and online banking via phone, email, and live chat. Identify customer needs to recommend suitable products and services while proposing effective solutions to resolve issues.
Requirements
Candidates must possess strong customer service awareness, fluency in Cantonese, and clear communication skills. Proficiency in English and the ability to work in shifts are preferred.
Full job description
Please note this job advertisement is only available in Chinese
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking