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Mid level$16B raised
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Premier Wealth Relationship Manager (Dubai and Abu Dhabi)
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What you'll do As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to…
Skills: Customer Service, Digital Banking Education, Fraud Awareness, Communication Skills, Empathy
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Skills: Customer Service, Digital Banking Education, Fraud Awareness, Communication Skills, Empathy
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Full-time
bachelor degree
Posted 42d ago
~40 hrs/week
Responsibilities
Engineer and support front-end platform capabilities, including reusable UI components and CI/CD tooling, to enable digital product teams. Provide production support, ensure scalability and security, and collaborate with cross-functional teams to deliver end-to-end banking solutions.
Requirements
Requires a university degree in Computer Science and over 5 years of experience in banking application development using Java, API, and cloud platforms. Must have proven experience managing teams of 5+ members and proficiency in Agile methodologies and both English and Chinese.
Full job description
Some careers grow faster than others.
If you are looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.
The GCIO organisation is pivotal to HSBC’s technology strategy, partnering with business units to deliver robust platforms, systems, and products that underpin daily banking operations. We are committed to safeguarding customer assets and data, while driving innovation across the bank.
We are currently seeking an experienced professional to join our team in the role of Specialist Engineering.
What you will do:
Engineer and support front-end platform capabilities (frameworks, libraries, tooling, CI/CD) that enable multiple digital product teams.
Develop and maintain reusable UI components/design system assets to drive consistency, accessibility, and faster delivery.
Provide production support for front-end services and customer journeys: triage incidents, perform root-cause analysis, and drive permanent fixes.
Ensure performance, resilience, and scalability of front-end solutions (e.g., page performance, bundle optimisation, caching strategies, CDN integration).
Partner with product, UX, API/backend teams, and SRE/operations to deliver end-to-end outcomes and smooth releases.
Manage lifecycle and cost efficiency for front-end tooling and platform components (licences, build minutes, artefact storage, CDN usage).
Maintain documentation (standards, runbooks, onboarding guides) and contribute to engineering communities of practice.
Develop a clear understanding of owned component dependencies.
Develop a track record of managing tech debt and taking the initiative to fix issues before being assigned them.
Continuously contribute to code and review other's code for best practice, ensuring compliance with all relevant controls and standards including relevant Service Management Standard.
Requirements
University degree in Computer Science or related disciplines
Over 5 years working experience in development and support of banking applications; hands on application design / development experience in Java, API, cloud platform, Linux.
Solid experience on automated testing, DevOps tools and CI/CD pipeline setup
Solid experience in managing an application team with 5+ members. Cross-country development team management an added advantage.
In-depth knowledge and experience in Agile project development and management framework
Strong leadership, analytical, problem solving, communication skills and quality orientation
Proficiency in both English and Chinese, Putonghua speaking is an advantage
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking