Mumbai, Maharashtra, India · Remote OK
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Relationship Management, Customer Experience, Client Onboarding, Customer Retention, Financial Solutions
Mumbai, Maharashtra, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Financial Planning, Behavioral Coaching, Sales Management, Portfolio Planning, Client Management
Mexico City, Mexico · On-site
If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in …
Skills: Financial Analysis, Financial Modeling, Reporting, Quantitative Analysis, Product Pricing
Mexico City, Mexico · On-site
If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in …
Skills: Financial Analysis, Financial Modeling, Reporting, Quantitative Analysis, Forecasting
Dubai, Dubai, United Arab Emirates · On-site
Financial Planning Manager, Premier Direct Sales and Service Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a c…
Skills: Financial Planning, Wealth Management, Relationship Management, Portfolio Management, Sales Performance
Ciudad de México, Mexico · Hybrid
This role supports ICG FIG growth and risk-managed delivery by providing deep portfolio financial analysis, executing transactions end-to-end, and progressively taking ownership of selected client relationships in partne…
Skills: Financial Analysis, Portfolio Management, Excel, PowerPoint, English Proficiency
New York, New York, United States · Hybrid
$103k–$135k/yr
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsor…
Skills: Financial Analysis, Financial Modeling, Reporting, Quantitative Analysis, Forecasting
London, England, United Kingdom · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: eFront Suite, Private Markets Investment, Process Design, Functional Design, Data Management
Singapore · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Investor Relations, Client Services, Fundraising, Direct Real Estate, Alternative Strategies
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
GCB 5 We are currently seeking a high calibre professional to join our team as a Technical Specialist. In this role you will: Lead the sub-team to provide IBMi 24 x7 global production support, manage the changes in imple…
Skills: IBMi Support, Production Support, Leadership, Stakeholder Management, Service Delivery
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Why join us? If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simpl…
Skills: Securities Processing, Operational Risk Management, Customer Service, Leadership, Multi-tasking
Pune, Maharashtra, India · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: React, TypeScript, Node.js, Python, MongoDB
Bengaluru, Karnataka, India · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Risk Compliance, Non-Financial Risk Management, Control Effectiveness Assessments, Analytical Thinking, Stakeholder Management
Pune, Maharashtra, India · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Terraform, Ansible, OpenShift Virtualization, Kubernetes, Bash
Croydon, England, United Kingdom · On-site
What you'll do As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to…
Skills: Customer Service, Digital Platform Education, Fraud Awareness, Communication Skills, Empathy
London, England, United Kingdom · On-site
What you'll do As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to…
Skills: Customer Service, Communication Skills, Empathy, Problem Solving, Digital Literacy
London, England, United Kingdom · On-site
What you'll do As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to…
Skills: Customer Service, Communication Skills, Empathy, Problem Solving, Digital Literacy
Bengaluru, Karnataka, India · Hybrid
Some careers have more impact than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in…
Skills: Client Reporting, Asset Management, Financial Market Analysis, Data Flow Monitoring, Stakeholder Management
Kolkata, West Bengal, India · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Fund Accounting, NAV Preparation, Accounting Principles, User Acceptance Testing, Operational Control
London, England, United Kingdom · On-site
What you'll do As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to…
Skills: Customer Service, Communication Skills, Empathy, Problem Solving, Digital Literacy
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Remotely manage and activate personal banking customers to build deeper relationships and ensure a high-quality customer experience. Identify client needs to provide appropriate financial solutions while adhering to regulatory and bank standards.
Minimum of a bachelor's degree is required for the role. Candidates should be capable of leveraging remote communication tools and completing mandatory Anti-Money Laundering and Sanctions training.
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.
The Overseas Indian Personal Banker role is accountable for remotely managing Personal Banking customers. The role holder will develop engage, retain and activate clients through the identification of customer needs and opportunities to create deeper and “stickier” relationships.
This job will carry out some or all of the following tasks:
• Deliver the proposition by providing a consistently excellent customer experience
• On-board and activate customers within their targeted segment/portfolio
• Retain existing customers through engagement in-line with the market and segment strategy
• Identify and meet customers’ needs by providing them with an appropriate solution or introducing/referring them to the appropriate teams or departments
• Encourage customers to use additional channels where appropriate
• [Band 6 only] May be responsible for a specialized portfolio containing clients with more complex needs
• Leverage new capabilities and evolving tools to effectively communicate with clients remotely
• Ensure all activities, transactions and sales adhere to prevailing HSBC and regulatory standards
Qualifications - External
Description - Internal
Some careers open more doors than others.
If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.
This job will carry out some or all of the following tasks:
• Deliver the proposition by providing a consistently excellent customer experience
• On-board and activate customers within their targeted segment/portfolio
• Retain existing customers through engagement in-line with the market and segment strategy
• Identify and meet customers’ needs by providing them with an appropriate solution or introducing/referring them to the appropriate teams or departments
• Encourage customers to use additional channels where appropriate
• [Band 6 only] May be responsible for a specialized portfolio containing clients with more complex needs
• Leverage new capabilities and evolving tools to effectively communicate with clients remotely
• Ensure all activities, transactions and sales adhere to prevailing HSBC and regulatory standards
Qualifications - Internal
Additional Information
Pro-tip : Familiarity with AI-enabled tools is an advantage.
You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
