Orlando, Florida, United States · On-site
The Community Onboarding Manager is responsible for the end-to-end oversight and on-time delivery of new residential construction projects. The Community Onboarding Manager builds relationships at assigned properties and…
Skills: Project Management, Stakeholder Management, Customer Relationship Management, Telecommunications, Microsoft Excel
Fort Lauderdale, Florida, United States · On-site
The Event Operations Specialist will be responsible for assisting with the planning, organizing, and execution of internal and corporate events across the Hotwire footprint meanwhile working closely with cross-functional…
Skills: Event Planning, Project Management, Vendor Management, Microsoft Office Suite, Organizational Skills
Las Vegas, Nevada, United States · On-site
The Construction Project Manager is responsible for all aspects of new site construction including on-site management, project coordination, safety and quality assurance. Duties / Responsibilities: Updates necessary trac…
Skills: Construction Management, Project Coordination, Safety Assurance, Quality Assurance, Telecommunications Construction
Las Vegas, Nevada, United States · On-site
The OSP Project Manager is responsible for the overall management, coordination, and execution of outside plant (OSP) fiber and copper network construction projects. This role oversees project planning, field constructio…
Skills: OSP Project Management, Fiber Installation, Contractor Management, Budgeting, Permitting
Fort Lauderdale, Florida, United States · Remote OK
The Launch Engagement Specialist is responsible for providing a best-in-class customer service experience (White Glove Service) to new on-boarding customers while deepening customer engagement within our HW products and …
Skills: Customer Service, Telecommunications Support, Technical Support, IPTV Support, Internet Support
Fort Lauderdale, Florida, United States · On-site
The Dispatch Supervisor oversees daily dispatch operations to ensure efficient scheduling and routing of field technicians or drivers. This role supervises dispatch personnel, monitors workflow, and implements processes …
Skills: Dispatch Operations, Team Leadership, Workforce Management, Routing Optimization, Performance Analysis
Atlanta, Georgia, United States · On-site
$90k–$190k/yr
The Business Development Executive (BDE) is responsible for developing and maintaining relationships with property managers, HOA’s, owners, and developers in order to support bringing new telecommunication products…
Skills: Strategic Prospecting, Market Analysis, Business Case Development, Cold Calling, SFDC
Homestead, Florida, United States · On-site
The Community Onboarding Manager is responsible for the end-to-end oversight and on-time delivery of new residential construction projects. The Community Onboarding Manager builds relationships at assigned properties and…
Skills: Project Management, Stakeholder Management, Customer Relationship Management, Telecommunications, Salesforce
Raleigh, North Carolina, United States · On-site
The Community Onboarding Manager is responsible for the end-to-end oversight and on-time delivery of new residential construction projects. The Community Onboarding Manager builds relationships at assigned properties and…
Skills: Project Management, Stakeholder Management, Customer Relationship Management, Telecommunications, Salesforce
Port Saint Lucie, Florida, United States · On-site
The Fiber Splicer is responsible for the installation of new cable lines, both underground and on utility poles, and also performs maintenance on existing cables, including evaluation tests and repair. RESPONSIBILITIES: …
Skills: Fiber Splicing, Fusion Splicing, OTDR Testing, FTTH Network Installation, Optical Power Meters
Phoenix, Arizona, United States · On-site
The Construction Project Manager is responsible for all aspects of new site construction including on-site management, project coordination, safety and quality assurance. Duties / Responsibilities: Updates necessary trac…
Skills: Construction Management, Project Coordination, Safety Assurance, Quality Assurance, Telecommunications Construction
Fort Lauderdale, Florida, United States · On-site
The Microsoft Dynamics 365 Finance & Operations (F&O) System Lead serves as the primary Finance business owner and change leader for Microsoft D365 at Hotwire Communications. This role provides deep functional expertise …
Skills: D365 Finance & Operations, Functional Leadership, Business Requirements Gathering, ERP Implementation, Change Management
Cape Coral, Florida, United States · On-site
The Director of Community Association Relations supports the regional Business Development team to establish Hotwire as a trusted business partner and create new or incremental sales opportunities from current clients, P…
Skills: Relationship Building, Business Development, Networking, Sales Process, Brand Awareness
Phoenix, Arizona, United States · On-site
The Launch Account Manager is responsible for building relationships with boards as well as POA offices for assigned properties. The incumbent ensures the launch process progresses according to plan and the property rece…
Skills: Account Management, Stakeholder Communication, Project Coordination, Telecommunications Knowledge, Microsoft Office Suite
Fort Lauderdale, Florida, United States · Remote OK
The Technical Engagement Specialist is responsible for being the single point of contact for elevated technical issues with residential or commercial services’ clients, when those issues cannot be resolved by other…
Skills: Technical Support, Customer Service, Troubleshooting, Telecommunications, System Configuration
Fort Lauderdale, Florida, United States · On-site
The Customer Solutions Consultant (CSC) is a customer-facing, opportunity-driven role that partners directly with Sales to define customer requirements, shape solution approaches, and drive successful business outcomes. …
Skills: Requirements Gathering, Solution Architecture, Customer Discovery, Technical Consulting, Stakeholder Management
Anaheim, California, United States · On-site
$75k–$95k/yr
The Business Development Executive (BDE) is responsible for developing and maintaining relationships with property managers, HOA’s, owners, and developers in order to support bringing new telecommunication products…
Skills: Strategic Prospecting, Business Development, Market Analysis, Sales Forecasting, Cold Calling
San Antonio, Texas, United States · On-site
The Community Onboarding Manager is responsible for the end-to-end oversight and on-time delivery of new residential construction projects. The Community Onboarding Manager builds relationships at assigned properties and…
Skills: Project Management, Stakeholder Management, Customer Relationship Management, Cross-functional Collaboration, Problem Solving
West Palm Beach, Florida, United States · On-site
The Launch Account Manager is responsible for building relationships with boards as well as POA offices for assigned properties. The incumbent ensures the launch process progresses according to plan and the property rece…
Skills: Account Management, Project Management, Telecommunications, Stakeholder Communication, Customer Service
Jacksonville, Florida, United States · On-site
The Community Onboarding Manager is responsible for the end-to-end oversight and on-time delivery of new residential construction projects. The Community Onboarding Manager builds relationships at assigned properties and…
Skills: Project Management, Stakeholder Management, Customer Relationship Management, Telecommunications Knowledge, Microsoft Excel
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Oversee the end-to-end delivery of new residential construction projects and manage relationships with property managers and developers. Educate customers on onboarding processes and ensure a high-quality transition to regional operations teams.
Requires a bachelor's degree or equivalent experience and at least 5 years of experience in telecommunications or a related technical field. Must be proficient in Salesforce and Microsoft Excel with a proven track record of managing project lifecycles.
The Community Onboarding Manager is responsible for the end-to-end oversight and on-time delivery of new residential construction projects. The Community Onboarding Manager builds relationships at assigned properties and supports our field staff and all stakeholders, including property managers, developers, and their staff, throughout the project lifecycle. The role also educates new customers about the onboarding process and our suite of technology products. The Community Onboarding Manager ensures the launch process progresses according to plan and the property receives the "white glove" experience from project kick-off to successful handoff to our regional operations team.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Hotwire Communications is a national leader in fiber optic technology, delivering advanced, customized telecommunications solutions to residential, commercial, senior-living, hospitality, and campus environments. We specialize in creating innovative, fiber-based networks that offer unparalleled performance and reliability, tailored to meet the unique needs of every customer we serve.
Offices: 2100 W. Cypress Creek Road, Fort Lauderdale, FL 33309, US
Hotwire Communications is a national leader in fiber optic technology, delivering advanced, customized telecommunications solutions to residential, commercial, senior-living, hospitality, and campus environments. We specialize in creating innovative, fiber-based networks that offer unparalleled performance and reliability, tailored to meet the unique needs of every customer we serve.
Offices: 2100 W. Cypress Creek Road, Fort Lauderdale, FL 33309, US
