El Paso, Texas, United States · On-site
$16/hr–$17/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Relations Associate for the Hotel Paso Del Norte in El Paso Texas. We welcome you …
Skills: Guest relations, Customer service, Reservation management, Cash handling, Communication skills
Osceola, Missouri, United States · On-site
$16/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Facilities Tech for the Postcard Cabins Ozark Highlands Osceola, Mo. Job Purpose: The Ma…
Skills: Facilities maintenance, Preventative maintenance, HVAC maintenance, Plumbing, Electrical systems
Fredericksburg, Virginia, United States · On-site
$13/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable AM Server for The Publisher a Tribute Portfolio Hotel in Fredericksburg, VA 22401. Job P…
Skills: Food service, Customer service, Communication skills, Problem-solving, Basic math
Fredericksburg, Virginia, United States · On-site
$8/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Food Runner/Busser for The Publisher a Tribute Portfolio Hotel in Fredericksburg VA 2240…
Skills: Food service, Table service, Customer service, Menu knowledge, Communication
Oak Lawn, Illinois, United States · On-site
$16/hr–$16/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Hilton Chicago/Oak Lawn Il. Job Purpose: This Position provides clea…
Skills: Industrial cleaning, Physical stamina, Attention to detail, Time management, Organization skills
Oak Lawn, Illinois, United States · On-site
$15/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bell Attendant/Van Driver for the Hilton Chicago/Oak Lawn Il . Job Purpose: Under genera…
Skills: Customer service, Shuttle driving, Luggage handling, Communication, Problem-solving
Oak Lawn, Illinois, United States · On-site
$60k–$65k/yr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Restaurant Manager for the Hilton Chicago/Oak Lawn Il. Job Purpose: Plan and manage the …
Skills: Restaurant management, Budgeting, Staff supervision, Customer service, Inventory control
Oak Lawn, Illinois, United States · On-site
$65k–$68k/yr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Sales Manager for the Hilton Chicago/Oak Lawn Il. Job Purpose: Meets and exceeds revenue…
Skills: Sales management, Account development, Yield management, Customer relationship management, Telemarketing
Buffalo, New York, United States · On-site
$20/hr–$22/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Clerk for the Richardson Hotel, Buffalo NY. Opera Cloud experience is preferr…
Skills: Front desk operations, Guest services, Opera cloud, Reservation management, Cash handling
Sedona, Arizona, United States · On-site
$18/hr–$20/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Element by Westin in Sedona, AZ. Job Purpose: Cleans and prepares gu…
Skills: Housekeeping, Cleaning, Sanitization, Customer service, Attention to detail
Butler Township, Ohio, United States · On-site
$60k–$75k/yr
Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable General Manager for the OPENING 98-room Staybridge Suites in Dayton, OH Your expertise sh…
Skills: Hotel management, Financial acumen, P&L management, Budget creation, Cost control
Billings, Montana, United States · On-site
$15/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Shuttle Driver / Bell person for the DoubleTree by Hilton in Billings, Montana. Job Purp…
Skills: Customer service, Shuttle driving, Luggage handling, Communication skills, Vehicle maintenance
Fredericksburg, Virginia, United States · On-site
$16/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Line Cook for The Publisher, Tribute Portfolio Hotel in Fredericksburg, VA 22401. Job Pu…
Skills: Food preparation, Sanitation standards, Kitchen equipment operation, Portion control, Guest relations
Fredericksburg, Virginia, United States · On-site
$2/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Server PM for The Publisher Tribute Portfolio Hotel in Fredericksburg, VA 22401 Job Purp…
Skills: Food service, Customer service, Communication, Cash handling, Credit card processing
West Hollywood, California, United States · On-site
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bartender for the Chamberlain in West Hollywood, CA Job Purpose: The Bartender is often …
Skills: Drink preparation, Customer service, Alcohol awareness, Cash handling, Communication skills
West Hollywood, California, United States · On-site
$25/hr–$27/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Cook I for the Chamberlain in West Hollywood, CA. Job Purpose: Prepare food items in acc…
Skills: Food preparation, Culinary techniques, Sanitation standards, Kitchen equipment operation, Recipe adherence
West Hollywood, California, United States · On-site
$23/hr–$25/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Chamberlain, West Hollywood, CA Job Purpose: Cleans and prepares gue…
Skills: Housekeeping, Cleaning, Sanitization, Customer service, Attention to detail
West Hollywood, California, United States · On-site
$23/hr–$25/hr
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Chamberlain, West Hollywood, CA Job Purpose: This Position provides …
Skills: Cleaning, Industrial cleaning equipment, Physical stamina, Organization skills, Attention to detail
West Hollywood, California, United States · On-site
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bellperson/Valet for the Chamberlain in West Hollywood, CA. Job Purpose: The Bell person…
Skills: Customer service, Valet parking, Luggage handling, Vehicle operation, Communication
Omaha, Nebraska, United States · On-site
$24/hr
Come join The Farnam, Autograph Collection, and start your career with the only AAA Four Diamond hotel in Nebraska! Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently…
Skills: Leadership, Staff training, Operations management, Guest service, Conflict resolution
El Paso, Texas, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Guest Relations Associate is responsible for providing professional and courteous service to guests, including check-ins, check-outs, and handling inquiries. They must also manage reservations, process payments, and assist with various guest needs to ensure a positive stay.
Candidates must have a high school diploma or equivalent and experience with major hotel brand processes. Strong communication, basic computer skills, and the ability to stand for extended periods are required.
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Relations Associate for the Hotel Paso Del Norte in El Paso Texas.
We welcome you to take a virtual tour of our beautiful historic hotel! 360 Tour of Hotel PDN
The pay range for this position is $16.00 to $17.00 per hour, based on experience and qualifications
POSITION SUMMARY:
The Guest Relations Ambassador oversees daily front-of-house operations to enhance guest experience, optimize guest satisfaction, and build brand loyalty.
This role coordinates arrivals, departures, and in-house experiences while serving as a primary liaison between guests and cross-functional hotel departments and leaders.
The position requires the ability to perform the following essential job functions, with or without reasonable accommodation:
Please note this job description is not intended to contain a comprehensive listing of all activities, duties, or responsibilities required of the employee.
Duties, responsibilities, and activities may change at any time, with or without notice.
REQUIRED SKILLS / ABILITIES:
• Basic mathematical skills and considerable skills in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Ability to listen effectively and to speak English clearly to communicate with customers and team members and prepare written complex reports of room availability and revenues generated.
• Must have coordinating skills as pertains to determining time, place, and sequence of operations or action.
• Ability to analyze information and make effective judgments.
• All team members must maintain a neat, clean, and well‐groomed appearance (specific standards available).
DESIRED SOFTWARE PROFICIENCIES: Microsoft Office
SUPERVISORY RESPONSIBILITIES: Yes
EDUCATION / EXPERIENCE:
• 2+ year’s guest/customer service experience, and/or 2+ years of hotel experience preferred
• Proof of authorization/eligibility to work in the United States.
• High School Diploma or equivalent.
• 2 or 4‐year college degree a plus.
PHYSICAL REQUIREMENTS:
• Must be able to frequently move freely about the hotel, maintain manual dexterity to access a computer via keyboard and operate office equipment, such as telephones, copiers, fax machines, computer systems, etc., and remain standing during extended periods during shift.
• Must be able to frequently move freely about the hotel, including up and down stairs many times during shift and remain standing for extended periods.
• Be prepared to work a variety of hours, including evenings, weekends, and holidays, with shifts that may vary based on hotel occupancy and operational needs.
• Must be able to communicate effectively in a positive/upbeat fashion utilizing English, both orally and in writing.
• Must exhibit positive interpersonal skills with focused attention to guest needs and varied business contacts.
• Hearing and visual ability to observe and detect signs of emergencies and to access and accurately input information using a moderately complex computer system.
• Ability to lift and transport metal deposit boxes weighing up to 25 lbs.
• Requires handling objects or material using body members, hand tools, and/or special devices to work, move, or carry objects or materials.
• Protection from weather but not necessarily changes in temperature.
• OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety.
• Normal routine involves no exposure to blood, body fluid, or tissue, but exposure or potential for exposure may occur.
Amazing Benefits At A Glance:
Hotel Equities (HE) is a best-in-class hospitality management company with a diverse portfolio of premium-branded and independent hotels, resorts, and outdoor hospitality destinations throughout the United States, Canada, the Caribbean, and Latin America (CALA). We deliver proven results and drive long-term value for stakeholders through a comprehensive suite of services, a people-first and performance-driven culture, and a commitment to excellence. Over 11,000+ dynamic HE associates execute on our mission daily; to make a distinctive difference in people's lives.
Offices: North Point Pkwy, Alpharetta, Georgia, US
Hotel Equities (HE) is a best-in-class hospitality management company with a diverse portfolio of premium-branded and independent hotels, resorts, and outdoor hospitality destinations throughout the United States, Canada, the Caribbean, and Latin America (CALA). We deliver proven results and drive long-term value for stakeholders through a comprehensive suite of services, a people-first and performance-driven culture, and a commitment to excellence. Over 11,000+ dynamic HE associates execute on our mission daily; to make a distinctive difference in people's lives.
Offices: North Point Pkwy, Alpharetta, Georgia, US
