At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shini…
Skills: Customer service, Front desk operations, Check-in and check-out, Point-of-sale system, Cash handling
Uniquely located in the heart of Honolulu, guests have the convenience of the city outside their front door yet surrounded by the beauty of the island through stunning ocean views. At Renaissance Honolulu, we invite you …
Skills: Front office operations, Hotel management software, Leadership, Team management, Problem-solving
FT - PM - Housekeeping Room Attendant - Westin Tempe
Tempe, Arizona, United States · On-site
Entry level
The Westin Tempe is looking for a FT - PM Housekeeping Room Attendant to join our amazing Housekeeping Team! **Hours: PM shift - 3pm - 11:30pm - including weekends and holidays** **Summary of Benefits** Team Member and F…
Skills: Communication, Cleaning, Organization, Teamwork, Customer service
Part Time (AM) - Saturday & Sunday - Housekeeping Room Attendant - Westin Tempe
Tempe, Arizona, United States · On-site
Entry level
The Westin Tempe is looking for a Part Time (AM) - Saturday & Sunday Housekeeping Room Attendant to join our amazing Housekeeping Team! **Hours: AM shift - Saturday & Sunday - including weekends and holidays** **Summary …
Skills: Housekeeping, Communication, Customer service, Teamwork, Time management
ESSENTIAL JOB FUNCTIONS: 1. Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware. 2. Attend roll call meetings before events to learn function particulars, including guest and hotel…
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will …
Skills: Guest Service, Registration, Check-in, Check-out, Point-of-sale system
Do you enjoy working at a fast pace and working with a team to create great food? If so, we would love to talk with you about our team as a line cook. We offer an excellent benefit package, including medical, dental, vis…
Skills: Line cooking, Knife handling, Food safety, Sanitation, Cooking methods
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shini…
Skills: Housekeeping, Cleaning, Attention to detail, Communication, Teamwork
Position Overview We are seeking an experienced Guest Services Rooms Controller who is passionate about delivering exceptional hospitality while supporting the daily success of our Front Office operations. This role is r…
Skills: Front office operations, Room assignments, Guest services, Group rooming blocks, Property management systems
ESSENTIAL JOB FUNCTIONS: . Set up bar(s) in function area(s) according to standard policies and guest request. . Make and serve drinks to guests, following all hotel, state, and federal laws and/or policies. . Remove all…
Skills: Bartending, Drink Preparation, Customer Service, Bar Setup, Cleaning
Montgomery County, Maryland, United States · On-site
Entry level
We are looking for Part time Bell Person who is friendly, motivated person, with a passion to serve. Must be able to work mostly evening shifts, weekend and holidays. Rate of pay is $17.50 What It Takes to Make the Stay …
Montgomery County, Maryland, United States · On-site
$65k–$75k/yr
Mid level
The Catering Sales Manager is a full-time, on-site role based at The Bethesdan Hotel. What you will be doing in this role: The Catering Sales Manager will monitor event performance, maintain accurate records in sales sys…
Discover the unique charm and character of La Posada de Santa Fe, a Tribute Portfolio Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full-service resort in down…
Position Overview We are seeking an experienced Guest Services Supervisor who is passionate about delivering exceptional hospitality while supporting the daily success of our Front Office operations. This role is respons…
Skills: Front office operations, Hospitality management, Team leadership, Staff coaching, Guest service
Discover the unique charm and character of La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full-service resort in down…
Blossom Hotel is Houston’s newest and most distinctive luxury destination for business and leisure. Located steps from the nations largest medical and research community at Texas Medical Center, near NRG Stadium an…
Find the right balance of inspiration and wellness in the heart of Mississippi’s capital city at The Westin Jackson. Our hotel in downtown Jackson, MS boasts a prime location within walking distance of the Mississi…
Who are we looking for? Professional people-person with a vivacious personality and the confidence to manage a unionized team. Preferably with Marriott experienced, knows Lightspeed and worked at the housekeeping before.…
Skills: Housekeeping management, Staff supervision, Budgeting, Inventory control, Customer service
Part-Time Overnight Assistant Front Office Manager
District of Columbia, United States · On-site
Mid level
Does this sound like you? Are you a night owl? Are you looking for additional support to meet the end needs? Are you a guest service champion? Do you have astonishing communication, organization, and follow-up skills? Ar…
Skills: Front office operations, Customer service, Team leadership, Communication, Conflict resolution
JOB OVERVIEW: Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Quickly clear dirty table settings and prepare …
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Full-time
Health and wellness programs, Learning and development, Travel discounts, Competitive wages, Benefit plan for associates and family members, Crescent managed properties discounts
Posted 12d ago
~40 hrs/week
Responsibilities
The Front Desk Agent is responsible for providing a warm welcome and fond farewell to guests while managing the registration and check-out processes. They also handle guest inquiries, resolve complaints, and promote hotel services to maximize occupancy.
Requirements
The ideal candidate possesses impeccable customer service skills and the ability to thrive in a fast-paced environment. They must be detail-oriented, capable of multitasking, and able to provide personalized service while maintaining a professional demeanor.
Full job description
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
At the Holiday Inn San Jose, we are seeking qualified and talented candidates to fill our current job openings!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with:
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
Discounts with our Crescent managed properties in North America for you & your family members
IHG Hotels discount domestic and international locations for you and your family members
Here is what you will be doing each day:
As our Front Desk Agent at the Holiday Inn San Jose, you will provide a warm welcome at check-in and a fond farewell at check-out and in between, creating a memorable experience from their arrival to departure.
ESSENTIAL JOB FUNCTIONS:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Does this sound like you?
You have impeccable customer service skills and you thrive in a fast-paced environment. Providing an excellent first and last impression comes naturally to you, and it makes our guests feel at home. Besides being an expert in multitasking, you are also detail-orientated in all areas of the Front Desk operations. Your smile is contagious, setting the tone for both our guests and your teammates to feel positive and valued. You can read the room and provide a personalized service to each guest that makes them feel recognized and valued. On the other hand, when it comes to unexpected situations, you know what you can handle, when to escalate and when to let the professionals take it from there.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Texas Hill Country Oasis on the shores of Lake LBJ
Industry
Hospitality
Company size
501-1,000 employees
Founded
1971
Headquarters
Horseshoe Bay, TX
LinkedIn followers
5,820
Horseshoe Bay Resort is Texas’ premier full-service AAA four-diamond and Conde Nast Readers' Choice award-winning golf resort located on the shores of Lake LBJ only 45-minutes Northwest of Austin, Texas. The 400-room resort is located in the Heart of the Texas Hill Country Wine Region with more than 30 wineries located within 90-minutes of the property.
With more than 100,000 square feet of meeting space and picturesque waterfront venues, the resort is renown for destination meetings and weddings throughout the year.
The resort host several major events each year including the annual Beer By The Bay Country Music Festival, the Wine Dine and Jazz Festival and the annual Big & Bright - a Hill Country Holiday.
For reservations call 877-611-0112 or for meeting and wedding information call 830.598.7880.
Offices: 200 Hi Circle N, Horseshoe Bay, TX 78657, US
GolfLeisure Recreation & Family ActivitiesAccommodationsFood & BeverageGroupsMeetings & WeddingsResidential Real EstateMembershipLakeResort
Texas Hill Country Oasis on the shores of Lake LBJ
Industry
Hospitality
Company size
501-1,000 employees
Founded
1971
Headquarters
Horseshoe Bay, TX
LinkedIn followers
5,820
Horseshoe Bay Resort is Texas’ premier full-service AAA four-diamond and Conde Nast Readers' Choice award-winning golf resort located on the shores of Lake LBJ only 45-minutes Northwest of Austin, Texas. The 400-room resort is located in the Heart of the Texas Hill Country Wine Region with more than 30 wineries located within 90-minutes of the property.
With more than 100,000 square feet of meeting space and picturesque waterfront venues, the resort is renown for destination meetings and weddings throughout the year.
The resort host several major events each year including the annual Beer By The Bay Country Music Festival, the Wine Dine and Jazz Festival and the annual Big & Bright - a Hill Country Holiday.
For reservations call 877-611-0112 or for meeting and wedding information call 830.598.7880.
Offices: 200 Hi Circle N, Horseshoe Bay, TX 78657, US
GolfLeisure Recreation & Family ActivitiesAccommodationsFood & BeverageGroupsMeetings & WeddingsResidential Real EstateMembershipLakeResort