At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shini…
Skills: Leadership, Hospitality management, Guest service, Front office operations, Night audit
Bloomfield Hills, Michigan, United States · On-site
Entry level
What we are looking for in an applicant; Hard-working Positive Punctual Professional Willing to go above and beyond Responsible for each other’s actions and successes Part of a team that works for a common goal Val…
Bloomfield Hills, Michigan, United States · On-site
$17/hr–$19/hr
Entry level
Front Desk operations during your assigned shift to a consistently high standard Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP …
Skills: Front Office Operations, Guest Service, Sales, Up-selling, Communication
Bloomfield Hills, Michigan, United States · On-site
Entry level
JOB OVERVIEW: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Crescent high standards of quality. ESSENTIAL JOB FUNCTIONS: Set up banquet room as instr…
Bloomfield Hills, Michigan, United States · On-site
Entry level
Why should you work for the Kingsley? For all the AMAZING benefits! In addition to all the health benefits you expect, you will also receive incredible travel discounts when you stay with Hilton and Crescent properties! …
Busperson - Summit Rock Restaurant About Horseshoe Bay Resort Nestled along the shores of Lake LBJ in the heart of the Texas Hill Country, Horseshoe Bay Resort offers a unique blend of luxury hospitality and authentic Te…
The Breakfast Attendant sets up the dining area for daily meals. Ensures side work is complete prior to meal service and prior to leaving for the day. Prepares Breakfast items by supervisor, following approved recipes. E…
About The Source Hotel Nestled in Denver’s vibrant RiNo Art District, The Source Hotel is a modern retreat that seamlessly blends industrial character with contemporary elegance. As part of a dynamic marketplace fe…
Skills: Cleaning, Customer service, Communication, Attention to detail, Time management
About The Source Hotel Nestled in Denver's vibrant RINo Art District. The Source Hotel is a modern retreat that seamlessly blends industrial character with contemporary elegance as part of a dynamic marketplace featuring…
Skills: Sanitation, Dishwashing, Kitchen maintenance, Teamwork, Communication
Breakfast Attendant | Holiday Inn Express Downtown Austin
Austin, Texas, United States · On-site
Entry level
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shini…
Montgomery County, Maryland, United States · On-site
$18/hr–$18/hr
Entry level
The Bethesdan Hotel is pleased to offer a $500 sign-on bonus for the Front Desk position. This bonus will be paid upon your successful completion of 90 days of employment with the company. Hourly rate for this full time …
Skills: Guest service, Front desk operations, Registration, Check-out, Point-of-sale system
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shini…
Skills: Housekeeping, Customer service, Attention to detail, Time management, Organizational skills
Find the right balance of inspiration and wellness in the heart of Mississippi’s capital city at The Westin Jackson. Our hotel in downtown Jackson, MS boasts a prime location within walking distance of the Mississi…
Crescent Hotels & Resorts invites you to embark on an exciting journey as a Front Desk Agent the spectacular Remi Hotel, a new build Autograph Collection. Nestled in the pulsating heart of downtown Scottsdale's Entertain…
Skills: Front desk operations, Guest services, Check-in and check-out procedures, Point-of-sale systems, Cash handling
JOB OVERVIEW: Prepare food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment. ESSENTIAL JOB FUNCTIONS: 1. Prepare food of consistent quality follow…
Hotel Maintenance - Metterra and Varscona Hotels on Whyte
Edmonton, Alberta, Canada · On-site
$22/hr–$24/hr
Entry level
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shini…
Skills: Maintenance, Preventive maintenance, Time management, Attention to detail, Physical stamina
Does helping and assisting others make you happy? Do you have a keen eye for detail and love encouraging your co-workers? Then you are the perfect fit for our team! The Hilton Columbus Polaris is currently seeking a moti…
Skills: Human resources operations, Accounts payable, Invoice processing, Vendor management, Attention to detail
JOB DESCRIPTION POOL COMPLEX MANAGER POSITION SUMMARY The Pool Complex Manager is responsible for the overall leadership, operation, and financial performance of all pool-related experiences across the resort, including …
Executive Sous Chef - Hilton Phoenix Resort at the Peak
Phoenix, Arizona, United States · On-site
Mid level
JOB OVERVIEW: Responsible for all aspects of managing the kitchen and kitchen personnel, ensuring the quality preparation of all menu items and proper handling/storage of all food items in accordance with standards. Coor…
Skills: Kitchen management, Menu development, Staff training, Inventory management, Food cost control
Baltimore County, Maryland, United States · On-site
Entry level
The Marriott Owings Mills Metro Centre was awarded the AAA 4 Diamond Award in its first year of operation joining the ranks of below elite Baltimore 4 D hotels and one of only ten 4 D hotels in Maryland! Do you want to w…
Skills: Sanitation, Dishwashing, Kitchen maintenance, Teamwork, Communication
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$35/hr–$36/hr
Full-time
Health and wellness programs, Learning and development, Travel discounts, 401k matching program, Flexible scheduling
Posted 9d ago
~40 hrs/week
Responsibilities
The Front Desk Manager assists in leading the guest service team and supervising daily hotel operations to ensure outstanding service and profitability. Responsibilities include overseeing front office staff, managing night audit processes, and implementing measures to improve operational efficiency.
Requirements
Candidates must have at least 2 years of experience in a similar hotel position and possess strong leadership and communication skills. A positive, collaborative attitude and the ability to engage effectively with guests and team members are essential.
Full job description
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our Front Office team and fill the role of Front Desk Manager. We are committed to providing you with:
Competitive wages - Salary Range $35 - $36 per hour.
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members.
As the Front Desk Manager, you will assist the Front Office Manager in leading the guest service team and supervising the daily operations of the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Here is what you will be doing each day:
Coordinate with the Front Office Manager and assist in overseeing the front office operation of front desk and night audit.
Work shifts with the front desk agents and night auditors, and "lead by example" with excellent leadership skills and impeccable hospitality guest service.
Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding front desk agents and night auditors.
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.
Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies.
Ensure guest and team member satisfaction.
Union experience highly desired
Does this sound like you?
You are a strong leader who is upbeat and approachable and who consistently demonstrates a natural ability to engage with guests and the general public. You will need a positive, collaborative style to work well with fellow managers and team members in all areas of hotel operations. You must be attentive to details, good at solving problems, and able to promote a passion for quality and service. You have at least 2 years of experience in a similar position in a hotel, excellent communication, leadership and customer service skills. You have a passion for providing our guests with exceptional customer and for making the guest's experience a memorable one.
Our differences are what make us great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Texas Hill Country Oasis on the shores of Lake LBJ
Industry
Hospitality
Company size
501-1,000 employees
Founded
1971
Headquarters
Horseshoe Bay, TX
LinkedIn followers
5,824
Horseshoe Bay Resort is Texas’ premier full-service AAA four-diamond and Conde Nast Readers' Choice award-winning golf resort located on the shores of Lake LBJ only 45-minutes Northwest of Austin, Texas. The 400-room resort is located in the Heart of the Texas Hill Country Wine Region with more than 30 wineries located within 90-minutes of the property.
With more than 100,000 square feet of meeting space and picturesque waterfront venues, the resort is renown for destination meetings and weddings throughout the year.
The resort host several major events each year including the annual Beer By The Bay Country Music Festival, the Wine Dine and Jazz Festival and the annual Big & Bright - a Hill Country Holiday.
For reservations call 877-611-0112 or for meeting and wedding information call 830.598.7880.
Offices: 200 Hi Circle N, Horseshoe Bay, TX 78657, US
GolfLeisure Recreation & Family ActivitiesAccommodationsFood & BeverageGroupsMeetings & WeddingsResidential Real EstateMembershipLakeResort
Texas Hill Country Oasis on the shores of Lake LBJ
Industry
Hospitality
Company size
501-1,000 employees
Founded
1971
Headquarters
Horseshoe Bay, TX
LinkedIn followers
5,824
Horseshoe Bay Resort is Texas’ premier full-service AAA four-diamond and Conde Nast Readers' Choice award-winning golf resort located on the shores of Lake LBJ only 45-minutes Northwest of Austin, Texas. The 400-room resort is located in the Heart of the Texas Hill Country Wine Region with more than 30 wineries located within 90-minutes of the property.
With more than 100,000 square feet of meeting space and picturesque waterfront venues, the resort is renown for destination meetings and weddings throughout the year.
The resort host several major events each year including the annual Beer By The Bay Country Music Festival, the Wine Dine and Jazz Festival and the annual Big & Bright - a Hill Country Holiday.
For reservations call 877-611-0112 or for meeting and wedding information call 830.598.7880.
Offices: 200 Hi Circle N, Horseshoe Bay, TX 78657, US
GolfLeisure Recreation & Family ActivitiesAccommodationsFood & BeverageGroupsMeetings & WeddingsResidential Real EstateMembershipLakeResort