Conducts audits in the operational areas to include: Monthly audits to monitor controls and performance. Document and review findings with operational staff and management. Track audit results and spot error trends to id…
Skills: Quality Auditing, Training Development, Root Cause Analysis, Medical Terminology, Health Industry Coding
Manage community health by establishing and maintaining trusting relationships with individuals, families, and providers to promote health, recovery, resiliency, and wellness. Advocate and support members and their famil…
Skills: Community Health Management, Patient Advocacy, Care Coordination, Motivational Interviewing, Health Education
Manage community health by establishing and maintaining trusting relationships with individuals, families, and providers to promote health, recovery, resiliency, and wellness. Advocate and support members and their famil…
Skills: Community Health Management, Patient Advocacy, Care Coordination, Motivational Interviewing, Health Education
Performance Proactively service and grow HMSA products and services through various methods including site visits, on-line meetings, telephone and email correspondence, PowerPoint presentations, and one-on-one customer s…
Skills: Account Management, Sales, Relationship Management, Business Analysis, Presentation Skills
Performance Pro-actively manage a base of accounts by strategically prioritizing account sales and service activities. Get ahead of the curve on known jeopardy accounts by strategically promoting the value in HMSA's solu…
Design, develop and implement standard plan or provider financial and operational reports in response to customer requirements and business needs Lead and implement internal controls; facilitate definition of data and ot…
Skills: Financial Reporting, Data Analysis, Budgeting, Forecasting, Variance Analysis
Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer pe…
Skills: Customer Service, Problem Solving, Analytical Skills, Verbal Communication, Written Communication
Develop, analyze, recommend, and monitor reimbursement and provider strategies; prepare reports that measure the effectiveness of reimbursement and contracting terms and the influence they may have on overall program/pla…
Senior, Manager, Provider and Facility Contracting
Honolulu, Hawaii, United States · Hybrid
Senior
Manage CFR Team You are responsible for leading and managing the contracting function in Provider Services and overseeing the work of the employees in the CFR department as well as outside contracted vendors. These respo…
Facilitates complex projects and functions of high importance as an independent project lead. Plans and manages the project development process and oversees implementation. Analyzes intricate project objectives, data sou…
Skills: Data Reporting, Data Analysis, Project Management, Managed Care, Healthcare Business Processes
Oversee management and staff responsible for implementation and administration of Provider Reimbursement methodologies, including, but not limited to: Institutions, Professionals, and ancillary providers. Provide managem…
Conducts audits in the operational areas to include: Monthly audits to monitor controls and performance. Document and review findings with operational staff and management. Track audit results and spot error trends to id…
Skills: Quality Assurance, Auditing, Training Documentation, Medical Terminology, Health Industry Coding
Assessment & Planning May conduct comprehensive assessments, which could include physical, psychosocial, and health literacy evaluation, and interprets relevant diagnostic data to identify member and family needs. Apply …
Skills: Comprehensive Assessment, Care Planning, Medication Reconciliation, Care Gap Closure, Quality Improvement
Research and Analysis: Research and respond to low complexity internal and external inquires. Use a variety of resources including, but not limited to on-line information files and databases, peer guidance, interviews wi…
Skills: Research and Analysis, SQL, MicroStrategy, Cost/Benefit Analysis, Claims Processing
Maintaining Application Systems Prioritizes and coordinates application support efforts. Updates management on escalated issues on a regular basis. Supports and maintains Production incidents tracking on a daily basis by…
Responsible for analysis, design, modeling and architecture for application systems and domains. Manages the maintenance and support of assigned application system(s). May participate in development, maintenance and supp…
Assistant Vice President, Enterprise Architecture and Cloud Operations
Honolulu, Hawaii, United States · Hybrid
Senior+
Stakeholder Engagement Builds and sustains strong relationships with executive leaders, business partners, and external stakeholders to advance strategic priorities and enterprise alignment. Evaluates complex business ch…
Performance Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities. Perform quick and efficient trans…
Revise and/or develop medical policies adopted from the BCBSA in conjunction with assigned medical director and in accordance with Development and Approval of Medical Policy administrative policy; process includes approp…
Skills: Medical Policy Development, Research, Communication Skills, Organizational Skills, Time Management
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Full-time
associate degree
Posted 22d ago
~40 hrs/week
Responsibilities
Conducts operational audits to monitor performance, identify error trends, and develop training documentation for staff. Supports business system changes through requirement review and project testing activities.
Requirements
Requires an associate's degree and two years of related experience or an equivalent combination of education and experience. Must possess strong communication skills and working knowledge of medical coding and claim forms.
Full job description
Conducts audits in the operational areas to include:
Monthly audits to monitor controls and performance.
Document and review findings with operational staff and management.
Track audit results and spot error trends to identify training needs and process improvements.
Perform other functions to include:
Identify specific case/scenarios beneficial for information sharing and lead discussions of case/scenario in unit meetings.
Conducts audit for new hires and operational staff learning new functions, transitioning to new system changes or processing procedures.
Develop reference and training documentation and conduct training for our operational staff.
Track and perform post-training audit to ensure training effectiveness.
Respond to simple audit findings or inquiries from internal departments. Working with management, review findings, conduct root cause analysis, and execute follow-up action.
Triage simple questions and issues raised by operational staff. Perform root cause analysis of processing issues. Collaborate with management and subject matter experts to resolve production issues.
Support business or system changes.
Review and contribute to business requirements or system changes. Represent our operational area in meetings to discuss requirements.
Participate on project testing activities to include development of test cases, submitting test claims, validating and approving test results. Support project rollout to the operational areas.
Review documents and attend meetings relating to business requirements or system changes
Regularly participate in process and operational improvement activities. Complete or participate in corporate training, compliance certification or initiatives as directed by management
Performs all other miscellaneous responsibilities and duties as assigned or directed.
Qualifications
Associate's degree and two year of related work experience; or an equivalent combination of education and related work experience.
Strong verbal and written communications skills.
Working knowledge of medical terminology, health industry coding systems (procedure and diagnosis codes, etc.), CMS1500 or UB04 claim forms.
Ability to develop reference and training documentation.
Ability to coach/train staff and track and evaluate effectiveness of training.
Keyboard and typing skills with low error rate.
Intermediate knowledge of Microsoft Office applications, including but not limited to Word, Excel, Outlook, and PowerPoint.
Improving the lives of our members and the health of Hawaii. #hmsahawaii #teamhmsa
Industry
Insurance
Company size
1,001-5,000 employees
Founded
1938
Headquarters
Honolulu, Hawaii
LinkedIn followers
11,081
The Hawaii Medical Service Association (HMSA), an independent licensee of the Blue Cross and Blue Shield Association, is a reliable name in Hawaii health care. Established in 1938, we are the largest and most experienced provider of health care coverage in the state. Over half of Hawaii’s population have chosen HMSA for their health care coverage.
We are dedicated to providing quality, affordable health plans; employee benefit services; and worksite wellness programs. HMSA also offers a variety of programs, services and support to help improve the health and well-being of our members and community.
Offices: 818 Keeaumoku Street, Honolulu, Hawaii 96814, US
Improving the lives of our members and the health of Hawaii. #hmsahawaii #teamhmsa
Industry
Insurance
Company size
1,001-5,000 employees
Founded
1938
Headquarters
Honolulu, Hawaii
LinkedIn followers
11,081
The Hawaii Medical Service Association (HMSA), an independent licensee of the Blue Cross and Blue Shield Association, is a reliable name in Hawaii health care. Established in 1938, we are the largest and most experienced provider of health care coverage in the state. Over half of Hawaii’s population have chosen HMSA for their health care coverage.
We are dedicated to providing quality, affordable health plans; employee benefit services; and worksite wellness programs. HMSA also offers a variety of programs, services and support to help improve the health and well-being of our members and community.
Offices: 818 Keeaumoku Street, Honolulu, Hawaii 96814, US