Ganjingzi District, Liaoning, China · Hybrid
Account Support Manager-Japanese Speaking This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global…
Skills: Japanese Fluency, Technical Support, Account Management, Project Management, Service Delivery
Denver, Nova Scotia, Canada · Remote OK
$175k–$412k/yr
Principal Senior Systems Engineer – HPE Networking (Mid-Telco Accounts) This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the g…
Skills: Juniper Routing, Juniper Switching, JUNOS, JUNOS EVO, BGP
Ciudad de México, Mexico · On-site
ASM This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live a…
Skills: Server Administration, Technical Security Management, Performance Management, Problem Solving, Active Listening
Sunnyvale, California, United States · Hybrid
$106k–$214k/yr
Senior Solutions Designer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud c…
Skills: Data Engineering, Data Architecture, Snowflake, Databricks, SQL
Bengaluru, Karnataka, India · On-site
Packet Forwarding Software Engineer This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company…
Skills: C, C++, Linux, L2 Forwarding, L3 Forwarding
Heredia, Costa Rica · Hybrid
Operations Finance Business Partner This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-…
Skills: Financial Analysis, Strategic Decision-Making, Forecasting, GAAP, Project Management
Sunnyvale, California, United States · Hybrid
$106k–$214k/yr
Senior Solutions Designer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud c…
Skills: Data Engineering, Data Architecture, Snowflake, Databricks, SQL
Denver, Colorado, United States · Remote OK
$175k–$412k/yr
Principal Senior Systems Engineer – HPE Networking (Mid-Telco Accounts) This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the g…
Skills: Juniper Routing, Juniper Switching, JUNOS, JUNOS EVO, BGP
Bengaluru, Karnataka, India · Hybrid
Networking Presales Engineer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-clou…
Skills: Networking, Presales, Solution Consulting, AIOps, Campus Networking
Denver, Colorado, United States · Remote OK
$175k–$412k/yr
Principal Senior Systems Engineer – HPE Networking (Mid-Telco Accounts) This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the g…
Skills: Juniper Routing, Juniper Switching, Network Security, JUNOS, JUNOS Evolved
Spring, Texas, United States · Hybrid
$93k–$214k/yr
HR Business Partner Compute This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud…
Skills: Communication, Influencing, Analytical Thinking, Problem-Solving, Data Interpretation
Sunnyvale, California, United States · Hybrid
$106k–$214k/yr
Senior Solutions Designer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud c…
Skills: Data Engineering, Data Architecture, Snowflake, Databricks, SQL
Bengaluru, Karnataka, India · On-site
Packet Forwarding Software Engineer This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company…
Skills: Linux, C, C++, Data Plane, L2 Forwarding
Dalian, Liaoning, China · Hybrid
Account Support Manager-Japanese Speaking This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global…
Skills: Technical Support, Customer Satisfaction, Service Delivery, Project Management, Communication
Bengaluru, Karnataka, India · Hybrid
Network Security Software Architect This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-…
Skills: Python, Java, Golang, JavaScript, Software Systems Design
The Hague, South Holland, Netherlands · Remote OK
Site Reliability Engineer (DevOps) - Netherlands This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud com…
Skills: Kubernetes, AWS, GCP, Go, Java
The Hague, South Holland, Netherlands · Remote OK
Site Reliability Engineer (DevOps) - Netherlands This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud com…
Skills: Kubernetes, AWS, Google Cloud Platform, Go, Java
Mumbai Suburban District, Maharashtra, India · Hybrid
Presales Systems Engineer - Networking This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global ed…
Skills: Networking, Presales, Solution Consulting, AIOps, Campus Networking
Heredia, Costa Rica · Hybrid
Operations Finance Business Partner This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-…
Skills: Financial Analysis, Communication Skills, Business Acumen, Accounting Principles, Analytical Skills
Gurgaon, Haryana, India · On-site
Channel Systems Engineer This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing …
Skills: Networking, Solution Design, Proof of Concept, Technical Workshops, Pipeline Acceleration
Ganjingzi District, Liaoning, China • Hybrid
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Manage onsite delivery of software services and technical support to ensure customer satisfaction and account retention. Act as a trusted advisor to design support solutions and lead mission-critical delivery teams.
Requires fluency in Japanese (JLPT-N1) and 6-8 years of experience in related technical fields. A bachelor's or associate degree in a technical field and ITIL certifications are preferred.
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Within the family there is a range of technical and managerial customer on-site functions. The family of jobs is focused on managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments. The jobs solve various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on site technical support for reactive and proactive customers. Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met. Jobs are responsible for company Total Customer Experience as well as the revenue growth, profitability, and account retention.
Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups.
Integrate technical knowledge and business understanding to create solutions for customer.
Mentor/consult with team members, other organizations, customers, and vendors on complex issues.
Act as a consultant in service delivery business, technology, industry or specific application.
Resolve technical and some business incidents independently.
Mentor/assist less-experienced team members on complex incidents.
Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends.
Review support plan for business indicators and map to company service solutions.
Develop and grow assigned customer account relationships with complex and strategic accounts.
Act as trusted advisor in the consultant role for customer and company sales teams.
Design and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions.
Provide suggestions for operational efficiencies.
Create and deliver Value Based Delivery (VBD) account plans for assigned accounts.
Lead Customer Expectation management as part of escalation process.
Give inputs to operational methods and programs that may affect the business management strategy in a geographic area.
Bachelor's degree preferred or Associate degree holder (technical field) with 6- 8years working experience in related fields desired.
Fluency in Japanese language (JLPT-N1).
In-depth knowledge of company and industry standard networked computing environments, operating systems, and applications.
Some in-depth knowledge of corporate organization and policies.
Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends.
Business, technical, or functional knowledge at the mastery level plus administrative or operations knowledge.
Anticipate Customer needs, develop proposed solutions, and build consensus.
Provide Mission Critical customer recommendations to improve processes.
Experienced knowledge of change management process and tools in complex environment.
Advanced skills in project management, communication, analysis, and presentation.
Expertise in area of focus and knowledgeable of future technology directions.
Mission Critical and ITIL certifications.
#Li-Hybrid
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.
All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.
Official LinkedIn of Hewlett Packard Enterprise, the global edge-to-cloud company. Sharing our passion and purpose through technology and innovation.
Offices: 1701 E Mossy Oaks Rd Spring, Houston, Texas 77389, US
Official LinkedIn of Hewlett Packard Enterprise, the global edge-to-cloud company. Sharing our passion and purpose through technology and innovation.
Offices: 1701 E Mossy Oaks Rd Spring, Houston, Texas 77389, US
