Pennsylvania, United States · On-site
Job Title: Customer Service Representative Location: Holmdel, NJ (In-office) About Heathos Heathos is transforming the healthcare insurance landscape through a connected, data-driven ecosystem that simplifies complexity …
Skills: Customer Service, CRM Technologies, Verbal Communication, Written Communication, Telephone Etiquette
Alpharetta, Georgia, United States · On-site
Job Title: Business Development ManagerDepartment: GTM / Sales Reports to: Chief Revenue OfficerLocation: FL (Tampa), GA (Greater Atlanta), or TX (Greater Dallas Fort-Worth) Travel: Approximately 20–30% travel requ…
Skills: Pipeline Mastery, Consultative Selling, Distribution Knowledge, Channel Enablement, CRM Excellence
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Handle incoming phone inquiries from members, providers, and agents while utilizing CRM systems to manage customer information. Collaborate across departments to resolve product-related queries and identify ways to improve customer support.
Requires a high school diploma and prior experience in phone-based customer service and CRM usage. Candidates must possess strong communication skills, a growth mindset, and the ability to multitask in a deadline-driven environment.
Location: Holmdel, NJ (In-office)
About Heathos
Heathos is transforming the healthcare insurance landscape through a connected, data-driven ecosystem that simplifies complexity and drives long-term success. Built on trust, innovation, and integrity, we provide technology, services, and insights that support agencies, carriers, and members at every stage. Our family of brands—FirstEnroll, AdminOne, and SonicMarketing—works together to streamline operations and deliver a seamless insurance experience.
Member Services Customer Service Representative
Customer Service Representative Requirements:
“Heathos is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the agencies, carriers, and members we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Know Your Rights: Workplace Discrimination is Illegal.
If you have a need that requires accommodation, please let us know here.
Heathos is a binational company and, in order to facilitate efficient collaboration and communication binationally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.”
Simplifying Complexity, Strengthening Partnerships, and Empowering Growth Across the Insurance Value Chain
Heathos is a connected healthcare insurance ecosystem designed to simplify complexity, strengthen partnerships, and empower growth across the insurance value chain. Focused on individual insurance solutions, Heathos' product portfolio is crafted to meet members at every stage of life. We unify three specialized brands - FirstEnroll (Billing & Enrollment TPA), AdminOne (Claims Administrator), and SonicMarketing (National Marketing Organization) to deliver seamless, tech-enabled solutions for carriers, agencies, and members. With a focus on innovation, compliance, and adaptability, Heathos helps their partners streamline operations, improve decision-making, and scale with confidence.
Offices: Alpharetta, Georgia, US
Simplifying Complexity, Strengthening Partnerships, and Empowering Growth Across the Insurance Value Chain
Heathos is a connected healthcare insurance ecosystem designed to simplify complexity, strengthen partnerships, and empower growth across the insurance value chain. Focused on individual insurance solutions, Heathos' product portfolio is crafted to meet members at every stage of life. We unify three specialized brands - FirstEnroll (Billing & Enrollment TPA), AdminOne (Claims Administrator), and SonicMarketing (National Marketing Organization) to deliver seamless, tech-enabled solutions for carriers, agencies, and members. With a focus on innovation, compliance, and adaptability, Heathos helps their partners streamline operations, improve decision-making, and scale with confidence.
Offices: Alpharetta, Georgia, US
