Birmingham, Alabama, United States · On-site
Job Family: Patient Account Representative Travel Required: None Clearance Required: None What You Will Do: Will primarily perform duties as a mail clerk including but not limited to receiving, sorting, opening, reading,…
Skills: Mail Processing, Patient Billing, Account Resolution, Customer Service, Insurance Verification
Washington, District of Columbia, United States · On-site
$87k–$131k/yr
Job Family: Software Architecture (SYA) Travel Required: Up to 10% Clearance Required: Active Top Secret SCI (TS/SCI) What You Will Do Guidehouse is seeking a highly capable Senior Solutions Architect to support a large-…
Skills: Enterprise Architecture, Solution Design, Cloud Transformation, Cybersecurity, Infrastructure Modernization
Washington, District of Columbia, United States · On-site
$98k–$163k/yr
Job Family: Network Engineering Travel Required: Up to 10% Clearance Required: Active Top Secret (TS) What You Will Do Guidehouse is seeking a highly capable Senior Network Engineer to support a large-scale federal enter…
Skills: Network Engineering, Routing and Switching, Network Security, Firewall Management, Load Balancing
Chennai, Tamil Nadu, India · Hybrid
Job Family: Software Application & Development (India) Travel Required: None Clearance Required: None What You Will Do: We are seeking a Dynamics 365 CRM Test Lead to drive quality assurance for our internal Microsoft Dy…
Skills: Dynamics 365 CRM, Test Planning, Defect Coordination, Regression Testing, Azure DevOps
Vilnius, Vilnius County, Lithuania · On-site
$22k–$36k/yr
Job Family: Investigator Travel Required: None Clearance Required: None Why join us: Grow in a supportive environment with world-class learning resources, where more than 30% of colleagues are promoted each year Work wit…
Skills: AML, KYC, ODD, EDD, Sanctions Screening
McLean, Virginia, United States · Hybrid
$130k–$216k/yr
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 75%+ Clearance Required: Ability to Obtain Secret What You Will Do: Lead and ensure the successful delivery of ServiceNow implementation and support engagemen…
Skills: ServiceNow Platform, ITSM, IRM/eGRC, HRSD, Business Development
Chennai, Tamil Nadu, India · Hybrid
Job Family: Software Application & Development (India) Travel Required: None Clearance Required: None What You Will Do: We are seeking a CRM Developer with at least 2 years of hands-on experience to help build, enhance, …
Skills: Microsoft Dynamics 365 Customer Engagement, Power Platform, C# .NET, Azure Functions, Azure Logic Apps
Atlanta, Georgia, United States · On-site
$171k–$285k/yr
Job Family: IT Cyber Security Travel Required: Up to 10% Clearance Required: None What You Wil Do: We are seeking an experienced Identity & Access Management (IAM) Leader to build and lead our enterprise IAM function. Re…
Skills: Identity & Access Management, Identity Governance & Administration, Privileged Access Management, IAM Strategy, People Leadership
Arlington, Virginia, United States · On-site
$113k–$188k/yr
Job Family: Management Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: The Archibus Technical Project Manager will join a dynamic team supporting a global IT systems i…
Skills: Technical Project Management, Software Implementation, Requirements Documentation, User Acceptance Testing (UAT), Stakeholder Management
Chennai, Tamil Nadu, India · Hybrid
Job Family: Software Application & Development (India) Travel Required: None Clearance Required: None What You Will Do: We are seeking a Dynamics 365 / Power Platform Developer to help design, build, enhance, and support…
Skills: Dynamics 365 CRM, Power Platform, Azure Functions, C# .NET, Power Apps
Chennai, Tamil Nadu, India · On-site
Job Family: GIC Process (India) Travel Required: None Clearance Required: None What You Will Do: · Perform end-to-end AML investigations reviews for customers across Retail Banking and/or Crypto workflows. · Utilize inte…
Skills: AML Investigations, Crypto Workflow Analysis, Risk-Based Conclusions, Case Narration, Regulatory Compliance
Rockville, Maryland, United States · Remote OK
$98k–$163k/yr
Job Family: Scientific Research & Analysis Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust We are seeking a Computational Biologist candidate with extensive experience in metagenomics to joi…
Skills: Metagenomics, Bioinformatics, 16S rRNA Gene Sequencing, Shotgun Metagenomics, Long-read Metagenomics
Vilnius, Vilnius County, Lithuania · On-site
$18k–$30k/yr
Job Family: Investigator Travel Required: None Clearance Required: None Why join us: Grow in a supportive environment with world-class learning resources, where more than 30% of colleagues are promoted each yearWork with…
Skills: AML, KYC, Transaction Monitoring, Fraud Investigation, Sanctions Screening
Washington, District of Columbia, United States · On-site
$130k–$216k/yr
Job Family: Systems Engineering Travel Required: Up to 10% Clearance Required: Active Top Secret (TS) What You Will Do Guidehouse is seeking a highly capable Senior Systems Engineer to support a large-scale federal enter…
Skills: Systems Engineering, Windows Server, Active Directory, VMware, Infrastructure Modernization
Tysons, Virginia, United States · Remote OK
$98k–$163k/yr
Job Family: Financial Account Specialist Travel Required: None Clearance Required: Active Public Trust What You Will Do: The Loan Review Lead will support the U.S. Small Business Administration (SBA) Office of Credit Ris…
Skills: SBA 7(a) Loan Review, SBA 504 Loan Review, Compliance Auditing, Risk Management, Loan Underwriting
San Antonio, Texas, United States · On-site
Job Family: PFS General Travel Required: Up to 10% Clearance Required: None What You Will Do: The Patient Financial Services Director (Hospital Revenue Cycle) is responsible for the overall management of the Hospital Cli…
Skills: Patient Accounting, Credit And Collections, Denial Management, Revenue Cycle Management, Healthcare Billing
Washington, District of Columbia, United States · On-site
$98k–$163k/yr
Job Family: Software Development & Support Travel Required: Up to 10% Clearance Required: Active Top Secret (TS) What You Will Do Guidehouse is seeking a talented Software Developer – Mid to support a large-scale federal…
Skills: Java, C#, .NET, Python, JavaScript
Washington, District of Columbia, United States · On-site
$100k–$150k/yr
Job Family: Software Architecture (SYA) Travel Required: Up to 10% Clearance Required: Active Top Secret (TS) What You Will Do Guidehouse is seeking a highly experienced Software Programmer – SME to support a large-scale…
Skills: Software Architecture, Enterprise Application Modernization, DevSecOps, Cloud Migration, API Development
Tampa, Florida, United States · Hybrid
Job Family: Cyber Consulting, Management Consulting, Power Systems Engineering Consulting, Sustainability Consulting Travel Required: Up to 50% Clearance Required: None About Guidehouse We’re purpose-built to help commer…
Skills: Strategic Consulting, Market Research, Data Analysis, Financial Modeling, Decarbonization Strategy
Annapolis Junction, Maryland, United States · On-site
$98k–$163k/yr
Job Family: Finance & Accounting Consulting Travel Required: Up to 10% Clearance Required: Active Top Secret SCI with Polygraph What You Will Do: Our financial management/information technology senior consultants help cl…
Skills: IT Controls, Financial Statement Audits, Transactional Process Improvement, Decision Support Processes, Organizational Design
Birmingham, Alabama, United States • On-site
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Perform mail clerk duties including sorting and distributing documents while serving as a primary contact for patient billing and account inquiries. Research and resolve account discrepancies and assist with collection activities to maintain accurate patient records.
Requires a high school diploma or equivalent with 0-2 years of relevant experience. Prior experience in healthcare revenue cycle, billing software, or customer service is preferred.
Travel Required:
Clearance Required:
Will primarily perform duties as a mail clerk including but not limited to receiving, sorting, opening, reading, and distributing mail.
Take appropriate action such as scanning documents to email to other departments and forward mail via inter-office as needed.
Process patient requests such as sending a copy of a bill.
Serve as a key point of contact for patients regarding billing, account questions, payment options, and general account support.
Research and resolve patient account issues, including discrepancies, payment posting concerns, and insurance-related questions.
Communicate professionally with patients, healthcare teams, and internal departments to gather information and provide timely resolution.
Review account activity, update patient records, and maintain accurate documentation of actions taken and outcomes.
Assist with collection activities, including follow-up on outstanding balances and support for payment arrangements.
Provide exceptional customer service while maintaining sensitivity to patient needs and confidentiality requirements.
Work in a fast-paced, team-oriented environment supporting hospital and managed services operations.
High school diploma or equivalent.
0-2 years of prior relevant experience
Prior experience working in a hospital, physician office, or healthcare revenue cycle environment.
Familiarity with patient account systems, electronic health records, or billing software.
Experience in customer service, patient access, billing, collections, accounts receivable, or a related healthcare support role.
Strong verbal and written communication skills with the ability to explain account information clearly and professionally.
Strong organizational skills and the ability to manage multiple tasks and priorities.
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What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Empowering our clients to meaningfully shape the future.
Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.
Offices: 1676 International Dr, 800, McLean, Virginia 22102, US · 1800 Tysons Blvd, McLean, Virginia 22102, US · 1000 Wilson Blvd, Suite 1400, Arlington, Virginia 22209, US · 111 Congress Ave, Suite 2500, Austin, Texas 78701, US · 125 High St, Suite 401, Boston, Massachusetts 02110, US
Empowering our clients to meaningfully shape the future.
Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.
Offices: 1676 International Dr, 800, McLean, Virginia 22102, US · 1800 Tysons Blvd, McLean, Virginia 22102, US · 1000 Wilson Blvd, Suite 1400, Arlington, Virginia 22209, US · 111 Congress Ave, Suite 2500, Austin, Texas 78701, US · 125 High St, Suite 401, Boston, Massachusetts 02110, US
