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Full-time
bachelor degree
Posted 10d ago
Apply by Aug 18
~40 hrs/week
Responsibilities
You will oversee the management and development of food safety-related ICT systems while driving process improvements through strategic analysis. The role acts as a bridge between business users and technical teams to ensure operational requirements are translated into effective technology-driven solutions.
Requirements
Candidates must hold a bachelor's degree in business administration, Information Systems, Engineering, or a related field. Strong analytical, communication, and project management skills are required, along with proficiency in Microsoft Office and experience in system integration.
Full job description
[What the role is]
As part of the SFA’s Authorisation Management Department under the Authorisations Division, you will be responsible to drive systems and process improvements for SFA's food safety operations through strategic analysis of policy, operational and data requirements, project management, and stakeholder coordination. This role serves as a critical bridge between business users and technical solutions, ensuring that business and operational requirements are effectively translated into technology-driven solutions whilst facilitating cross-departmental coordination and regulatory compliance activities.
[What you will be working on]
Oversee the management of existing food safety-related ICT systems and lead development and implementation of new ICT systems to meet business user requirements and operational needs.
Work closely with business users to define system requirements and coordinate the enhancement of existing ICT systems and developing new systems.
Analyse and improve business processes, products and services by analysing data, gathering requirements, and recommending technology-driven solutions.
Ensuring SFA’s policies and regulations are aligned to business and operational requirements and factored into system functionalities
Explore and pilot operations-technology integration projects, identify opportunities where technology can enhance business processes and improve efficiency, and drive measurable outcomes.
Handle industry and public queries and feedback
Facilitate communication and coordination between different organisational units, ensuring alignment of objectives and efficient workflow management.
[What we are looking for]
Bachelor’s degree in business administration, Information Systems, Engineering, or related field
Computer literate, with good knowledge of Microsoft Office (Word, Excel, PowerPoint, Access & Outlook)
Good writing skills
Highly self-motivated and committed.
Ability to handle and meet tight deadlines
Meticulous and analytical with problem-solving capabilities
Mature, independent and resourceful
Strong interpersonal and collaboration skills
Good team player
Experience in process improvement and system integration will be an advantage
Ability to translate business requirements into functional specifications
Engineering Digital Government. Making Lives Better. #GovTechForPublicGood
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2016
Headquarters
Singapore
LinkedIn followers
252,876
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector.
Our mission: Engineering Digital Government, Making Lives Better.
Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do.
As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
Offices: 10 Pasir Panjang Mapletree Business City, Singapore, 117438, SG
Digital GovernmentGovernment Digital ServicesDigital TransformationDigital IdentityData Science & Artificial IntelligenceCyber SecuritySensors & IoTGeospatial TechnologyGovernment ICT InfrastructureApplication Development & Design
Engineering Digital Government. Making Lives Better. #GovTechForPublicGood
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2016
Headquarters
Singapore
LinkedIn followers
252,876
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector.
Our mission: Engineering Digital Government, Making Lives Better.
Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do.
As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
Offices: 10 Pasir Panjang Mapletree Business City, Singapore, 117438, SG
Digital GovernmentGovernment Digital ServicesDigital TransformationDigital IdentityData Science & Artificial IntelligenceCyber SecuritySensors & IoTGeospatial TechnologyGovernment ICT InfrastructureApplication Development & Design