At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Collections, Customer Service, Conflict Resolution, Account Management, Communication
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Automated test scripts, Test strategy development, Quality metrics, Test automation, Risk-based testing
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Base Management, AI-Driven Growth, Churn Prediction, Next Best Action Engines, ARPU Optimization
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Data Analytics, Strategic Planning, KPI Tracking, Market Analysis, Data Visualization
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Agile Delivery, Scrum, Kanban, Project Management, IT Delivery
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Data Management, Data Governance, Data Quality, Metadata Management, Data Modeling
Quezon City, National Capital District, Philippines · On-site
Entry level$315M raised
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Customer Experience, Digital Literacy, Sales, Customer Service, Payment Processing
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Customer Experience, Digital Literacy, Sales, Customer Service, Transaction Processing
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Customer Experience, Digital Literacy, Sales, Customer Service, Payment Processing
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Customer Experience, Digital Literacy, Sales, Customer Service, Payment Processing
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Customer Experience, Digital Literacy, Sales, Customer Service, Payment Processing
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Product Ownership, User Growth Strategy, Customer Acquisition, Product Roadmap Development, User Experience Design
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Gen. Mamerto Natividad, Nueva Ecija, Philippines · On-site
Entry level$315M raised
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Customer Experience, Digital User Assistance, Sales, Customer Service, Transaction Processing
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description…
Skills: Strategic Communications, Executive Communications, Editorial Leadership, Corporate Storytelling, Thought Leadership Development
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Full-time
Posted 12d ago
~40 hrs/week
Responsibilities
The Collections Expert is responsible for conferring with customers to resolve overdue payments and managing collection efforts with professionalism. They must also maintain accurate account updates and establish appropriate debt repayment schedules based on customer financial situations.
Requirements
The role requires strong communication skills to handle customer inquiries and resolve payment issues effectively. Candidates must be capable of managing account holds and maintaining precise computer records for all interactions.
Full job description
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Confer with customers to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Confer with customers to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Manage collection efforts with a high level of persuasiveness & professionalism. Provide thorough, efficient, and accurate account updates on computer files for each call made or received.
Place the account on hold for incoming orders until payment is received. Handle customer questions and problems.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
Certified LinkedIn Top Company. Friends on a mission to uplift Filipino lives every day through technology.
Industry
Telecommunications
Company size
5,001-10,000 employees
LinkedIn followers
340,196
Total funding
$396M
Globe is a leading full-service telecommunications company in the Philippines and publicly listed in the PSE with the stock symbol GLO. The company serves the telecommunications and technology needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connectivity, internet and managed services. It has major interests in financial technology, digital marketing solutions, venture capital funding for startups, and virtual healthcare.
In 2019, Globe became a signatory to the United Nations Global Compact, committing to implement universal sustainability principles. Its principals are Ayala Corporation and Singtel, acknowledged industry leaders in the country and in the region.
VISION
We see a Philippines where Families' dreams come true, Businesses flourish, and the Nation is admired.
MISSION
To do our part, we create Wonderful Experiences for people to have choices, Overcome Challenges, and discover new ways to Enjoy Life.
OUR VALUES
We put our customers first.
We value People & together we make the difference.
We act with integrity.
We care like an owner.
We keep things simple.
We move Fast, We are Better Everyday.
Offices: 32nd St, Taguig City, National Capital Region, PH
Certified LinkedIn Top Company. Friends on a mission to uplift Filipino lives every day through technology.
Industry
Telecommunications
Company size
5,001-10,000 employees
LinkedIn followers
340,196
Total funding
$396M
Globe is a leading full-service telecommunications company in the Philippines and publicly listed in the PSE with the stock symbol GLO. The company serves the telecommunications and technology needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connectivity, internet and managed services. It has major interests in financial technology, digital marketing solutions, venture capital funding for startups, and virtual healthcare.
In 2019, Globe became a signatory to the United Nations Global Compact, committing to implement universal sustainability principles. Its principals are Ayala Corporation and Singtel, acknowledged industry leaders in the country and in the region.
VISION
We see a Philippines where Families' dreams come true, Businesses flourish, and the Nation is admired.
MISSION
To do our part, we create Wonderful Experiences for people to have choices, Overcome Challenges, and discover new ways to Enjoy Life.
OUR VALUES
We put our customers first.
We value People & together we make the difference.
We act with integrity.
We care like an owner.
We keep things simple.
We move Fast, We are Better Everyday.
Offices: 32nd St, Taguig City, National Capital Region, PH