Omaha, Nebraska, United States · Remote OK
$70k–$120k/yr
Role Overview Job Title: Franchise SpecialistJob Type: Full-Time W2 EmployeeReports To: Senior SpecialistDepartment Head: Chief Growth OfficerLocation: Remote or Hybrid Work at Omaha HeadquartersCompensation: $47,500 Bas…
Skills: Sales Qualification, Consultative Selling, Active Listening, Emotional Intelligence, Pipeline Management
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Serve as the first point of contact for potential franchise owners by conducting structured discovery calls to qualify leads. Guide clients through financial and motivational assessments to schedule them for Advisor Calls while managing the pipeline in HubSpot.
Requires experience in consultative sales, customer success, or franchise development with strong verbal communication and emotional intelligence. Candidates must be comfortable discussing financial liquidity and managing high-volume outbound call targets.
Role Overview
Your Impact On Team Sidekick
As a Franchise Specialist, you’ll serve as the very first touchpoint for individuals exploring franchise ownership, and the quality of this first conversation sets the tone for their entire Sidekick experience. Your role is structured, consultative, and highly relational. You’ll guide leads through 10–15 minute introductory conversations that uncover their goals, motivations, financial readiness, and expectations while helping them feel confident, supported, and clear on next steps.
This is not a closing role. It’s a professional guidance role rooted in active listening, emotional intelligence, and the ability to lead someone through an important decision-making process with calm confidence.
You’ll ensure clients are qualified for the Sidekick process, normalize financial conversations, handle early questions or objections with empathy, and ultimately schedule them for an Advisor Call — the next step in their journey. In this role, you will work on:
Call Volume Management & Outreach (30%)
Pipeline Management & Handoff Support (20%)
Process Improvement & Team Collaboration (10%)
A Day in the Life…
Your day as a Franchise Specialist is a blend of conversation, structure, and rhythm, rooted in the discipline of showing up with consistent energy and focus.
You’ll begin by reviewing your inbound leads, planning your outreach, and preparing for a series of 10–15 minute consultative calls. Throughout the day, you’ll guide leads through structured conversations where you uncover what truly matters to them: their business goals, fears, motivations, timeline, and financial capacity. You’ll normalize financial discussions, handle objections with calm confidence, and help leads feel supported as they take their first step into franchise exploration. You’ll capture detailed notes in HubSpot, track progress through the lead pipeline, schedule Advisor Calls, and collaborate with your fellow Specialists and Advisors to create a seamless experience.
This role moves quickly. You’ll handle a high volume of similar conversations, adjust based on tone and emotional cues, and bring steadiness, empathy, and professionalism to every interaction. And as part of Team Sidekick, you’ll participate in daily huddles, ongoing coaching, and team-wide collaboration that supports constant growth, both in yourself and in the people you serve.
What's In It For You?
This Role Might Be a Good Fit For You If You:
Working Conditions:
Our Process & Next Steps
At Franchise Sidekick, we’re committed to building a team that reflects our values and supports our mission. We take our hiring process seriously—not just because we want to find the most qualified candidates, but because we care about creating the right fit for both you and our team. After you apply, our team will review your materials and reach out if your background and experience align with the role. From there, our process typically includes a first-round interview to learn more about your goals and how they align with the position, followed by a second-round conversation with additional team members. In some cases, we may ask you to complete a short task or exercise related to the role. Final candidates will be notified of our decision, and if we extend an offer, we’ll walk through the details and next steps together.
Franchise Sidekick is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected status under applicable laws. If you require accommodations during the hiring process, please don’t hesitate to let us know—we’re happy to support you.
We help entrepreneurs reduce their risk when buying a franchise & discover the best brands for their individual goals.
Looking to buy a business? We're here to be your Sidekick. At Franchise Sidekick, we help aspiring and established entrepreneurs reduce their risk when buying a franchise. We'll pair you with an expert Franchise Sidekick Advisor who will help match you with a franchise that aligns with your individual needs and goals. Buying a franchise can be complicated and overwhelming, so Sidekick is here to simplify the process and guide you through each step. Your franchise advisor will handle the due diligence for you and make sure you're set up for success. That’s how our team has awarded 10,000+ franchise locations in the last five years — because we’ve got your back. Did we mention our services are free? Just like a real estate agent is paid by the home seller, franchise advisors are paid by the brand, or franchisor. This means our services are completely free for our clients, no matter if they purchase a franchise or not. Schedule your free 10-minute call with a Sidekick to start your journey to living life on your own terms.
We help entrepreneurs reduce their risk when buying a franchise & discover the best brands for their individual goals.
Looking to buy a business? We're here to be your Sidekick. At Franchise Sidekick, we help aspiring and established entrepreneurs reduce their risk when buying a franchise. We'll pair you with an expert Franchise Sidekick Advisor who will help match you with a franchise that aligns with your individual needs and goals. Buying a franchise can be complicated and overwhelming, so Sidekick is here to simplify the process and guide you through each step. Your franchise advisor will handle the due diligence for you and make sure you're set up for success. That’s how our team has awarded 10,000+ franchise locations in the last five years — because we’ve got your back. Did we mention our services are free? Just like a real estate agent is paid by the home seller, franchise advisors are paid by the brand, or franchisor. This means our services are completely free for our clients, no matter if they purchase a franchise or not. Schedule your free 10-minute call with a Sidekick to start your journey to living life on your own terms.
