United States · Remote OK
$97k–$134k/yr
Digital Channels Manager The Digital Channels Manager is responsible for executing guest-facing CRM, lifecycle marketing, loyalty communications, and digital activation programs that drive guest acquisition, engagement, …
Skills: CRM, Lifecycle Marketing, Loyalty Marketing, Digital Activation, Email Marketing
Arvada, Colorado, United States · On-site
$15/hr–$16/hr
Host Range: $15.16 - $16.41 Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Host: You will be responsible for providing a g…
Skills: Customer Service, Guest Relations, Reservation Management, Waitlist Management, Communication Skills
Rancho Mirage, California, United States · On-site
$17/hr–$21/hr
Line Cook Range: $17.90 - $21.59 Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Line Cook: You will be preparing food the …
Skills: Food Preparation, Sautéing, Broiling, Frying, Safe Food Handling
Gold Coast City, Queensland, Australia · On-site
Retail Consultant - Labrador About Reece Bathrooms We create dream bathrooms. If you’re a fan of home improvement programs like 'The Block’, then you might already know that for over 100 years, we've turned dream bathroo…
Skills: Retail Sales, Customer Service, Relationship Building, Quoting, Order Management
Fresno, California, United States · On-site
$70k–$108k/yr
Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to buil…
Skills: Project Estimation, Bid Generation, Bill of Materials Preparation, Vendor Management, Technical Negotiation
Goodyear, Arizona, United States · On-site
$15/hr–$16/hr
Host Range: $15.15 - $16.40 Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Host: You will be responsible for providing a g…
Skills: Customer Service, Guest Relations, Reservation Management, Communication, Hospitality
Manteca, California, United States · On-site
$17/hr–$20/hr
Line Cook Range: $17.08 - $20.59 Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Line Cook: You will be preparing food the …
Skills: Food Preparation, Sautéing, Broiling, Frying, Safe Food Handling
Hilliard, Ohio, United States · On-site
$11/hr–$14/hr
Host Range: $11.72 - $14.15 Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Host: You will be responsible for providing a g…
Skills: Customer Service, Guest Relations, Reservation Management, Communication, Hospitality
Pittsburgh, Pennsylvania, United States · On-site
$15/hr–$18/hr
Line Cook Range: $15.48 - $18.67 Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Line Cook: You will be preparing food the …
Skills: Food Preparation, Sautéing, Broiling, Frying, Safe Food Handling
Arlington, Texas, United States · On-site
Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to buil…
Skills: Materials Handling, Stocking, Forklift Operation, Inventory Control, Customer Service
Pittsburgh, Pennsylvania, United States · On-site
Bartender Pay Rate: $2.83 + Tips Red Robin bartenders also earn variable tips (hourly pay will not be less than applicable minimum wage). Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled…
Skills: Bartending, Customer Service, Communication Skills, Beverage Knowledge, Efficiency
Fallston, Maryland, United States · On-site
$16/hr–$24/hr
Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to buil…
Skills: Customer Service, Inventory Management, Sales Tracking, Plumbing Knowledge, HVAC Knowledge
Hickory, North Carolina, United States · On-site
Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to buil…
Skills: Warehouse Operations, Delivery Driving, Inventory Control, Customer Service, Loading and Unloading
Greenfield, Wisconsin, United States · On-site
$50k–$61k/yr
Restaurant Service Manager Compensation Range: 50,000.00 - 61,000.00 The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to exc…
Skills: Leadership, Communication, P&L Knowledge, Team Development, Hospitality Management
Doraville, Georgia, United States · On-site
Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to buil…
Skills: Customer Service, Sales, Inventory Management, Plumbing Knowledge, HVAC Knowledge
Canberra, Australia · On-site
School-based Traineeship - Actrol Canberra The Reece Group is a leading international company with exceptional values and customer focus. Their core business is supplying plumbing and bathroom products to plumbers and re…
Skills: Customer Service, Communication, Teamwork, Stock Management, Sales Processing
Sydney, New South Wales, Australia · On-site
Trade Counter Assistant / Delivery Driver - Matraville About Reece Plumbing We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 ye…
Skills: Customer Service, Retail Sales, Pick Packing, Stock Control, Quoting
Florence, South Carolina, United States · On-site
Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to buil…
Skills: Commercial Driving, Load Verification, Inventory Control, Customer Service, Class A CDL Operation
Sale, Victoria, Australia · On-site
School-based Traineeship - Plumbing Sale The Reece Group is a leading international company with exceptional values and customer focus. Their core business is supplying plumbing and bathroom products to plumbers and reta…
Skills: Customer Service, Sales Processing, Stock Management, Communication, Product Knowledge
Austin, Texas, United States · On-site
Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to buil…
Skills: DOT Regulations, Vehicle Operation, Material Handling, Customer Service, Inventory Control
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The Digital Channels Manager executes guest-facing CRM, lifecycle marketing, and loyalty programs to drive acquisition and retention. This role manages the day-to-day deployment of campaigns across email, SMS, app, and website channels while optimizing customer experiences.
Requires 4+ years of experience in CRM, lifecycle marketing, or digital engagement with a strong understanding of customer journey orchestration. Proficiency in marketing automation tools and the ability to coordinate cross-functional initiatives is essential.
The Digital Channels Manager is responsible for executing guest-facing CRM, lifecycle marketing, loyalty communications, and digital activation programs that drive guest acquisition, engagement, retention, and repeat visits. Reporting to the Senior Manager, Performance Marketing & Customer Engagement, this role translates customer engagement strategies into high-quality, measurable campaigns across email, SMS, loyalty, website, app, and digital marketing channels.
This role manages the day-to-day execution of lifecycle campaigns, customer journeys, loyalty communications, and promotional activations while ensuring campaign quality, operational readiness, and cross-functional coordination. Working closely with Analytics, Marketing Technology, Brand, Digital Product, Operations, and agency partners, the Manager helps optimize customer experiences and marketing performance through disciplined execution, campaign testing, and continuous improvement.
Red Robin is an Equal Opportunity & E-Verify Employer
Fortiline Waterworks, by Reece, is the second-largest wholesale distributor of underground water, sewer and storm utility products in the United States. Founded in 1997, Fortiline distributes more than 75,000 SKUs to a diverse base of more than 4,000 contractor, developer and municipal customers through a network of more than 80 branches across the U.S.
Offices: 15850 Dallas Pkwy, Dallas, Texas 75248, US
Fortiline Waterworks, by Reece, is the second-largest wholesale distributor of underground water, sewer and storm utility products in the United States. Founded in 1997, Fortiline distributes more than 75,000 SKUs to a diverse base of more than 4,000 contractor, developer and municipal customers through a network of more than 80 branches across the U.S.
Offices: 15850 Dallas Pkwy, Dallas, Texas 75248, US
