Maple Grove, Minnesota, United States · On-site
$28/hr–$35/hr
Company: Mechatronic Solutions About Us: Mechatronic Solutions is a leader in providing high-quality automation technology products, solutions, and services to companies across nearly all industries. Mechatronic Solution…
Skills: B2B Customer Service, Order Processing, Quote Generation, Purchase Order Tracking, ERP Systems
Charlotte, North Carolina, United States · On-site
Company: Flow Control Group About Us: Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up…
Skills: Salesforce Development, Apex, Lightning Web Components, Visualforce, SOQL
Houston, Texas, United States · On-site
Company: Flow Control Group About Us: Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up…
Skills: Commercial Strategy, Salesforce CRM Management, Revenue Growth, Sales Performance Management, Pipeline Architecture
Scarborough, Maine, United States · On-site
$39/hr–$39/hr
Company: Trask Decrow Machinery About Us: Trask-Decrow Machinery (TDM) is a growth-oriented company committed to providing a seamless selection of quality industrial pumps, process air solutions, and portable equipment t…
Skills: Mechanical Aptitude, Electrical Aptitude, Industrial Maintenance, Equipment Diagnosis, Preventative Maintenance
Tampa, Florida, United States · On-site
Position Summary Responsible for (1) receiving and staging incoming products from our suppliers, (2) pulling, recording, packing, and shipping outgoing products from our warehouse, and (3) packaging and shipping kits of …
Skills: Warehousing Procedures, Receiving, Inspecting Materials, Issuing Materials, Packaging
Pitman, New Jersey, United States · On-site
$60k–$73k/yr
Company: Compressed Air Equipment About Us Compressed Air Equipment™ is a leader in the service and sale of industrial air compressor equipment within the Greater Philadelphia Region. After four decades we have gro…
Skills: Technical Sales, Account Management, Business Development, Mechanical Aptitude, Interpersonal Skills
New York, United States · On-site
Company: DLT Air About Us: DLT Air, a division of D.L. Thurrott, specializes in delivering complete compressed air solutions for industrial facilities across New England. With decades of expertise, we offer high-performa…
Skills: Consultative Selling, Technical Sales, Account Planning, CRM Proficiency, ROI Analysis
New York, United States · On-site
Company: DLT Air About Us: DLT Air, a division of D.L. Thurrott, specializes in delivering complete compressed air solutions for industrial facilities across New England. With decades of expertise, we offer high-performa…
Skills: Consultative Selling, Technical Sales, Account Planning, CRM Proficiency, ROI Analysis
Pitman, New Jersey, United States · On-site
$60k–$73k/yr
Company: Compressed Air Equipment About Us Compressed Air Equipment™ is a leader in the service and sale of industrial air compressor equipment within the Greater Philadelphia Region. After four decades we have gro…
Skills: Technical Sales, Account Management, Business Development, Mechanical Aptitude, Interpersonal Skills
Troy, Michigan, United States · On-site
Company: Total Filtration Services About Us Total Filtration Services, Inc, is the largest full line distributor of filtration products and services in North America. We operate 13 stocking branch locations throughout th…
Skills: Order Entry, Quoting, ERP Systems, Zendesk, Microsoft Office
Mississauga, Ontario, Canada · On-site
Company: Preston Phipps Are you a talented, entrepreneurial, and technical salesperson motivated to solve engineering issues and help customers make informed decisions to optimize the efficiency, safety and longevity of …
Skills: Engineering Sales, Account Management, Technical Sales, Customer Relationship Management, Project Tracking
Calgary, Alberta, Canada · On-site
Company: Preston Phipps Since 1933, Preston Phipps Inc. has been a leading distributor and manufacturers' representative of Steam, Hot Water and Critical Air solutions across Canada. We are currently looking for a new co…
Skills: Technical Sales, Account Management, Business Acumen, Customer Focus, Strategic Sales Agility
Brockton, Massachusetts, United States · On-site
$130k–$170k/yr
Company: GlobalVac & Air About Us Our comprehensive line of products is designed for excellent performance, efficient operation, and outstanding dependability. GlobalVac & Air has a reputation for providing superior prod…
Skills: B2B Technical Sales, Environmental Remediation, Soil Vapor Extraction, Bio-Sparging, Groundwater Remediation
Tomball, Texas, United States · On-site
Company: Advanced Compressed Air Solutions About Us We distribute and support only the highest quality products. With this and customer service being our primary mission, we work closely with our valued customers to esta…
Skills: Preventive Maintenance, Mechanical Troubleshooting, Electrical Troubleshooting, Pneumatic Systems, Industrial Safety
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The role serves as the primary contact for customer inquiries and manages the end-to-end order processing and fulfillment cycle. Additionally, it involves coordinating with sales teams and vendors to manage purchase orders and provide general business operations support.
Candidates need at least 2 years of customer service experience, preferably in a B2B environment, and proficiency in Microsoft Office. Strong organizational skills and experience with ERP software like Microsoft Dynamics Business Central or P21 are highly valued.
Company: Mechatronic Solutions
About Us:
Mechatronic Solutions is a leader in providing high-quality automation technology products, solutions, and services to companies across nearly all industries. Mechatronic Solutions focuses its efforts in Minnesota, Wisconsin, North Dakota, and South Dakota through partnerships with leading automation technology companies in robotics, motion control, machine control, pneumatics, safety, vision, and much more.
Visit our website: https://mechatronicsolutions.com/
Summary
We are seeking a Customer Service Representative to provide timely and accurate support to both internal and external customers. The ideal candidate has a strong background in B2B customer service, is detail-oriented, and is willing to go the extra mile to ensure customer satisfaction.
Key Responsibilities
Customer Support & Order Processing:
Sales & Vendor Coordination:
Business Operations Support:
Qualifications
#mechatronicsolutions
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#FCGcareers
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Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
Flow Control Group is a leading distributor of mission-critical flow control and industrial automation products.
Flow Control Group is a leading solutions provider focused on technically oriented products and services for the flow control, fluid handling and process & industrial automation sectors with locations throughout the U.S. and Canada. As a critical intermediary between over suppliers and customers, Flow Control Group’s distribution and technical services serve an essential function in the movement of mission critical components to a diverse array of end markets and applications.
Offices: 3915 Shopton Rd, Charlotte, North Carolina 28217, US
Flow Control Group is a leading distributor of mission-critical flow control and industrial automation products.
Flow Control Group is a leading solutions provider focused on technically oriented products and services for the flow control, fluid handling and process & industrial automation sectors with locations throughout the U.S. and Canada. As a critical intermediary between over suppliers and customers, Flow Control Group’s distribution and technical services serve an essential function in the movement of mission critical components to a diverse array of end markets and applications.
Offices: 3915 Shopton Rd, Charlotte, North Carolina 28217, US
