Brentwood, Tennessee, United States · On-site
Location: Onsite at the location listed in the job posting. Weekly Scheduled Hours: M-Th 8-5, Fri 8-6, Sat 8:30-`1:30 SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative c…
Skills: Consultative Selling, Financial Advice, Client Relationship Management, Loan Application Processing, Deposit Account Management
Shreveport, Louisiana, United States · On-site
Location: On site at location listed in job posting Schedule: Monday-Friday 8:15AM-5:15PM Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in…
Skills: Financial Transaction Processing, Account Opening, Consultative Selling, Customer Service, Cross-selling
Knoxville, Tennessee, United States · On-site
Location: On site at location listed in job posting. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things.…
Skills: Phone Etiquette, Active Listening, Communication, Problem-Solving, Attention To Detail
Miami, Florida, United States · On-site
Location: On site at location listed in job posting. Schedule: Monday-Friday 9:00 AM-5:00 PM SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understan…
Skills: Sales, Client Engagement, Financial Advice, Consultative Selling, Customer Service
Germantown, Tennessee, United States · On-site
Location: On site at location listed in job posting. Schedule: Monday through Friday, 8:00AM to 5:00PM SUMMARY Prepare and manage commercial loan legal documents to protect bank assets while working closely with Relation…
Skills: Puzzle Solving, Excellent Written and Verbal Communications Skills, Critical Thinking, Meticulous with Details, Strong Organizational and Prioritization Skills
Charlotte, North Carolina, United States · On-site
No Sponsorship will be provided for this role. Location: On Site in Memphis, TN or Charlotte, NC Weekly Schedule: Monday- Friday, 9am-6pm SUMMARY At First Horizon Bank Operations, we are on a mission to deliver a seamles…
Skills: Analytical Skills, Critical Thinking, Change Management, Interpersonal Skills, Technical Acumen
Cobb County, Georgia, United States · On-site
Location: Onsite at the location listed in the job posting. Summary Provides analytical support in underwriting/analyzing commercial credit facilities and assisting Portfolio Managers and Relationship Managers in managin…
Skills: Credit Analysis, Financial Analysis, Financial Statement Spreading, Commercial Lending, Portfolio Management
Calcasieu Parish, Louisiana, United States · On-site
Location: Onsite as listed in the job posting. Hours: Monday-Wednesday 8:15AM-5:15PM; Rotating Thursdays and Friday 9AM-6PM; Rotating Saturdays 8:45AM-12:15PM SUMMARY Provide quality, accurate and timely customer service…
Skills: Financial Transaction Processing, Account Opening, Consultative Selling, Customer Service, Cross-selling
Fort Lauderdale, Florida, United States · On-site
Location: On site at location listed in job posting Schedule: Monday-Friday 8:15AM-5:00PM Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in…
Skills: Customer Service, Financial Transaction Processing, Account Opening, Consultative Selling, Cross-selling
Knoxville, Tennessee, United States · On-site
Location: On site at location listed in job posting. Work Hours: Monday-Friday 8:00AM-5:00 PM At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing…
Skills: Coaching, Performance Management, Leadership, Customer Service, Employee Development
Miami-Dade County, Florida, United States · On-site
Location: Onsite listed in the job posting. Schedule: Mon-Fri 8:15AM - 5:00PM Summary If you’re a natural leader and want to lead a team at a strong company with exceptional support, then you’ll want to be on…
Skills: Business Development, Sales, Networking, Customer Service, Staff Training
Coral Gables, Florida, United States · On-site
No Sponsorship will be provided for this role. Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, NC; Raleigh, NC; Miami, FL; or Dallas, TX Weekly Schedule: Monday-…
Skills: Project Planning, Project Coordination, Risk Management, Stakeholder Communication, Budget Tracking
Collierville, Tennessee, United States · On-site
Location: Onsite listed in the posting Weekly Scheduled Hours: Mon-Thurs 8:30am to 5pm, Friday 8:30am to 6pm, Saturday 9am to 1pm SUMMARY Provides supervision and support to the tellers to ensure that the staff provides …
Skills: Cash Operations Management, Compliance Monitoring, Risk Management, Client Relationship Management, Team Leadership
Lafayette, Louisiana, United States · On-site
Location: This will be onsite as listed in the job posting. Weekly Scheduled Hours: Monday-Friday 8:30am-5:15pm; rotating Saturdays 8:30an-12:15pm SUMMARY Provide quality, accurate and timely customer service involving d…
Skills: Financial Transaction Processing, Account Opening, Consultative Selling, Cross-selling, Customer Service
University Park, Texas, United States · On-site
Location: On site at location listed in job posting. Summary: We are seeking outstanding Advisors to join our growing team. If you are looking to grow your career and have a positive impact on the lives of your clients w…
Skills: Consultative Sales, Business Development, Financial Planning, Estate Planning, Client Relationship Management
Knoxville, Tennessee, United States · On-site
Location: On site at location listed in job posting. Summary: Manages a portfolio of moderately complex to complex trusts, estate accounts and sales efforts while generating income through effective control and administr…
Skills: Trust Administration, Estate Planning, Wealth Management, Relationship Management, Business Development
Houston, Texas, United States · On-site
Location: Onsite at the location listed in the job posting. Office Address: 12420 Gulf Freeway, Building 5311, Houston, Tx 77064 SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, con…
Skills: Consultative Selling, Financial Advice, Relationship Management, Loan Application Processing, Deposit Account Management
St. Tammany Parish, Louisiana, United States · On-site
Location: as listed on the job posting. Weekly Scheduled Hours: Monday-Friday 9:00am - 5:00pm Summary: Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retai…
Skills: Cash Handling, Customer Service, Financial Transaction Processing, Cross Selling, Compliance
Key West, Florida, United States · On-site
Location: On site at location listed in job posting Schedule: Monday-Friday 9:00AM-5:00PM Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in…
Skills: Customer Service, Financial Transaction Processing, Account Opening, Consultative Selling, Cross-selling
Miami-Dade County, Florida, United States · On-site
Location: On site at location listed in job posting Schedule: Monday-Friday 8:15AM-5:00PM Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in…
Skills: Financial Transaction Processing, Account Opening, Consultative Selling, Customer Service, Cross-selling
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The Relationship Banker acts as a trusted advisor, engaging clients in consultative conversations to provide personalized financial solutions and drive growth. Responsibilities include promoting bank products, managing deposit and loan accounts, and supporting the teller line to ensure excellent client experiences.
Candidates must have a high school diploma or GED and 2 to 5 years of experience as a Universal Banker or Teller. Completion of the DeGarmo Retail Behavioral Assessment and a background credit check are required for employment.
Location: Onsite at the location listed in the job posting.
Weekly Scheduled Hours: M-Th 8-5, Fri 8-6, Sat 8:30-`1:30
SUMMARY
The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales and Business Development
• Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.
• Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.
• Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients’ short-and-long term goals. Utilize a deep understanding of the bank’s products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty.
• Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking.
• Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions.
• Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed.
Client experience
• Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed).
• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Compliance and risk management
• Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Operational efficiency
• Assist in conducting and/or participating in meetings to promote sales, product knowledge and customer service.
• Assist banking center management with “on the job training” of new associates.
• Assist with dual control vault responsibilities and audit controls.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Perform all other job related duties as assigned.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.
• High school diploma or general education degree (GED)
• 2 – 5 years of experience as a Universal Banker or Teller
COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office Suite, Salesforce
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)
None required.
NMLS Language
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
DeGarmo Behavioral Assessment Requirement
All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
The assessment takes approximately 12–15 minutes to complete
Assessment results must be submitted prior to having your application evaluated by Talent Acquisition
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Big bank muscle, small bank hustle.
When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 161 years that followed, our communities transformed and expanded. We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money. Big bank muscle with small bank hustle. That's First Horizon.
Offices: 165 Madison Ave, Memphis, TN 38103, US
Big bank muscle, small bank hustle.
When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 161 years that followed, our communities transformed and expanded. We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money. Big bank muscle with small bank hustle. That's First Horizon.
Offices: 165 Madison Ave, Memphis, TN 38103, US
