Bucharest, Romania · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: HR Administration, Workday, HR Case Management, Data Analysis, Employee Lifecycle Management
pune, Maharashtra, India · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Quality Engineering, Test Automation, AI-driven testing, Leadership, Strategic planning
Mississauga, Ontario, Canada · Hybrid
$110k–$145k/yr
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Site reliability engineering, DevOps, Docker, Kubernetes, Bash
London, England, United Kingdom · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Project management, Finance divestiture, Financial processes, Stakeholder management, Transitional service agreements
Bengaluru, Karnataka, India · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Python, Large language models, Prompt engineering, RAG, LangChain
Bengaluru, Karnataka, India · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: SQL Server, Azure SQL Database, T-SQL, Azure Data Factory, Databricks
pune, Maharashtra, India · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Functional Testing, SQL, Unix, Banking Domain Knowledge, BFS/GPP Payments
Atlanta, Georgia, United States · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Executive Calendar Management, Travel Coordination, Expense Reporting, Executive Communication, Event Planning
London, England, United Kingdom · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Revenue Accounting, IFRS 15, People Management, Financial Reporting, Contract Review
Atlanta, Georgia, United States · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Enterprise Risk Management, Technology Risk Assessment, Cybersecurity Risk, Operational Risk Management, Data Analytics
pune, Maharashtra, India · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: C++, STL, Windows, SQL, Oracle
Atlanta, Georgia, United States · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Python, Large Language Models, Prompt Engineering, RAG, Text-to-SQL
Atlanta, Georgia, United States · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Technical Leadership, Full-stack Development, AI/ML Engineering, Software Architecture, Agile Methodologies
Atlanta, Georgia, United States
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Atlanta, Georgia, United States · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: UX Design, UI Interaction Flow, LLM Application Design, Sketch, Adobe Illustrator
Bengaluru, Karnataka, India · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Quality Engineering, AI-Enabled Testing, Agentic Automation, Platform Engineering, CI/CD
Atlanta, Georgia, United States · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Selenium, Playwright, Automation Testing, API Testing, Integration Services
Lisbon, Portugal · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Lead Generation, Cold Calling, Client Engagement, Sales Execution, CRM Software
Atlanta, Georgia, United States · On-site
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Facilities Coordination, Office Operations, Vendor Management, Employee Experience, Workplace Administration
Atlanta, Georgia, United States · Hybrid
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solution…
Skills: Power BI, Data Visualization, Advanced Analytics, Business Intelligence, Stakeholder Management
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The HR Analyst provides operational support for HR administration, leave management, and system data maintenance within the People Operations team. They are responsible for resolving employee queries, ensuring policy compliance, and collaborating with cross-functional teams to improve HR processes.
Candidates should have experience in HR Operations or Shared Services, with strong proficiency in Workday and HR case management systems. Excellent analytical, communication, and organizational skills are required to manage employee lifecycle transactions and data reporting effectively.
At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
As part of the Employee Support Hub (ESH) within the People Operations team, the HR Analyst provides high-quality operational support to employees, managers, and HR stakeholders across multiple countries. This role is responsible for delivering accurate and efficient HR administration, employee documentation, leave and time-off management, HR systems support, reporting, and case management while ensuring compliance with company policies and local regulations.
The ideal candidate is highly organized, detail-oriented, customer-focused, and passionate about delivering an exceptional employee experience in a fast-paced, global environment.
Generate and manage employee letters and HR documentation in accordance with global standards and service level agreements (SLAs).
Maintain accurate employee records and documentation while ensuring compliance with data privacy and retention requirements.
Support employee lifecycle activities, including changes to employee information, employment documentation, and other HR administrative processes.
Ensure HR records are up to date, accurate, and audit-ready.
Administer global leave and time-off processes, ensuring accurate and timely updates within HR systems.
Serve as a point of contact for employee and manager queries related to vacation, sick leave, parental leave, and other absence policies.
Monitor leave transactions and ensure compliance with local legislation and company policies.
Escalate complex or non-standard cases where appropriate.
Support employees through leave-related processes while maintaining a high level of customer service.
Process employee lifecycle transactions in Workday, ensuring data accuracy and integrity.
Perform data maintenance activities and support audit and compliance requirements.
Run scheduled and ad hoc reports related to headcount, leave balances, employee data, and other HR metrics.
Analyze HR data to identify trends, discrepancies, and opportunities for process improvement.
Log, manage, and resolve employee cases within the HR Case Management system, ensuring timely closure and adherence to service standards.
Partner with HR Associates, Centers of Excellence (COEs), HR Business Partners, Payroll, and other stakeholders to resolve employee queries and complex cases.
Identify opportunities to improve processes, increase efficiency, and enhance the employee experience.
Contribute to the development and maintenance of HR knowledge base content and self-service resources.
Support HR technology enhancements, testing activities, system implementations, and automation initiatives.
Share knowledge and provide guidance to colleagues where appropriate.
Experience in HR Operations, People Operations, Shared Services, HR Administration, or a similar role, preferably within a global organization.
Strong knowledge of Workday and HR Case Management systems.
Experience processing employee lifecycle transactions and maintaining HR records.
Understanding of leave and absence administration processes.
Strong analytical and problem-solving skills with the ability to interpret data and make recommendations.
Excellent written and verbal communication skills in English.
Strong customer service orientation and ability to manage sensitive and confidential information with discretion.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Ability to work effectively across different geographies, cultures, and teams.
Subject matter expertise in HR processes, policies, and data management practices.
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Experience working with HR systems and technology platforms.
Strong proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, data analysis, and reporting.
Ability to analyze HR data and identify trends, patterns, and discrepancies to support decision-making.
Experience working in a global HR Shared Services, Employee Support, or People Operations environment.
Familiarity with HR reporting, workforce analytics, and continuous improvement initiatives.
Additional language skills would be advantageous.
This is an excellent opportunity to join a collaborative global People Operations team, where you'll play a key role in delivering exceptional HR services, supporting employees across multiple countries, and contributing to the continuous improvement of HR processes, systems, and employee experience.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:
Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.
Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.
Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.
Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.
Specific benefits may vary by location.
At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.
Be unique. Be exceptional. Help us make a difference at Finastra.
Innovating Finance Together
We’re partnering with financial institutions to deliver reliable and secure mission-critical financial services software shaped by their needs and driven by innovation.
Offices: 4 Kingdom Street, Paddington, London W26BD, GB · Media City PO Box 29561, 11th Floor, Dubai, Dubai 0000, AE · 285 Madison Ave, 4th Floor, New York, New York 10017, US · 120 Bremner Boulevard, 30th Floor, Toronto, Ontario M5J 0A8, CA · 5 Shenton Way, #12-01/04, Singapore, Singapore 068808, SG
Innovating Finance Together
We’re partnering with financial institutions to deliver reliable and secure mission-critical financial services software shaped by their needs and driven by innovation.
Offices: 4 Kingdom Street, Paddington, London W26BD, GB · Media City PO Box 29561, 11th Floor, Dubai, Dubai 0000, AE · 285 Madison Ave, 4th Floor, New York, New York 10017, US · 120 Bremner Boulevard, 30th Floor, Toronto, Ontario M5J 0A8, CA · 5 Shenton Way, #12-01/04, Singapore, Singapore 068808, SG
