Gurgaon, Haryana, India · On-site
<h3><strong>About us</strong></h3><p> </p><p>Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator license…
Skills: PHP, HTML, CSS, React.JS, JSON
Gurgaon, Haryana, India · On-site
<h1 dir="ltr">About Us</h1><p dir="ltr"> </p><p dir="ltr">Exotel is one of Asia's largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered …
Skills: Enterprise Sales, B2B Sales, SaaS, Financial Services, Conversational AI
Bangalore North, Karnataka, India · On-site
<h1><strong>About Us</strong></h1><p><strong> </strong></p><p>Exotel is a leading provider of AI-powered customer engagement and communication solutions for enterprises. We enable businesses to transform how they connect…
Skills: Accounts Payable, ERP Tools, MS Business Central, MS Excel, Vendor Management
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Design and implement tailored solutions including web applications, IVR, and reports for clients. Integrate APIs and third-party CRM applications to ensure seamless functionality and resolve customer tickets.
Proficiency in PHP, HTML, CSS, React.JS, and API management using JSON, XML, and SOAP is required. Candidates should possess strong communication skills and a proactive attitude toward continuous learning.
Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator license to offer cost-effective end-to-end VoIP telephony services, making the company a 100% compliant cloud calling operator. Exotel was founded in 2011 and has an impressive cloud-based product suite that drives 70 million conversations daily for more than 6000 businesses in India, Southeast Asia, the Middle East, and Africa. Today, Exotel's omnichannel contact centre, communication API suite, and conversational AI platform help some of the fastest-growing businesses in emerging countries manage customer engagement. They have a $50 million ARR and a $100 million Series D funding round.
Exotel has won The ET StartUp Awards 2022 under the Comeback Kid category.
As an Integration and Customization Engineer I, you will work closely with clients and internal teams to design and implement robust solutions tailored to unique business requirements. Your role will involve developing web applications, IVR,reports, customizing existing features, integrating APIs & Third party application / CRM to ensure seamless functionality.
Develop and customize applications using PHP, HTML, CSS and React.JS .
Manage API integrations using JSON, XML, and SOAP.
Ensure seamless deployments across cloud and on-premise environments.
Address and resolve customer tickets with a problem-solving mindset.
Ensure clear communication and empathy while providing timely support and deployment.
Soft Skills:
Excellent communication and collaboration skills.
Proactive attitude and adaptability.
Commitment to continuous learning and self-improvement.
The Customer Engagement Platform delivering delightful CX at scale for HDFC, Swiggy, Ola, Flipkart, GoJek, 7K+ clients.
Exotel is your AI transformation partner for customer engagement and experience. Trusted by over 7000 clients globally across various industries, we facilitate over 25+ billion annual conversations through omnichannel, voice, agents, and bots. Exotel’s AI-powered solutions empower agents, bots and customers alike, enhancing interactions with conversational intelligence and optimising resources to deliver exceptional CX and business growth. Exotel wins when you Win.
Offices: Exotel Techcom Private Limited, Maruthi Infotech Center, 2nd Floor, Tower A, 540, 100 Feet Rd, Krishna Reddy Layout, Amarjyoti Layout, Domlur, Bangalore, Karnataka 560071, IN
The Customer Engagement Platform delivering delightful CX at scale for HDFC, Swiggy, Ola, Flipkart, GoJek, 7K+ clients.
Exotel is your AI transformation partner for customer engagement and experience. Trusted by over 7000 clients globally across various industries, we facilitate over 25+ billion annual conversations through omnichannel, voice, agents, and bots. Exotel’s AI-powered solutions empower agents, bots and customers alike, enhancing interactions with conversational intelligence and optimising resources to deliver exceptional CX and business growth. Exotel wins when you Win.
Offices: Exotel Techcom Private Limited, Maruthi Infotech Center, 2nd Floor, Tower A, 540, 100 Feet Rd, Krishna Reddy Layout, Amarjyoti Layout, Domlur, Bangalore, Karnataka 560071, IN
