Desirable Skills • Ability to read and comprehend English language in clear and precise manner • Reasoning Skills • Problem Solving • Eye for detail Technical Skills • Good computer navigation skills • Typing speed of 25…
Skills: English Comprehension, Reasoning Skills, Problem Solving, Attention To Detail, Computer Navigation
Desirable Skills Ability to read and comprehend English language in clear and precise manner Good in email writing and active response Multi Tasking Reasoning Skills Problem Solving Technical Skills • Good computer navig…
Skills: English Comprehension, Email Writing, Multitasking, Reasoning Skills, Problem Solving
NOT APPLICABLE EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, ad…
Skills: Customer Service, Back Office Operations, Data Analysis
Must have working knowledge on GDS (any) Must have knowledge of working on GDS Must have knowledge of Refunds, Fares & pricing Travel certification is required. Must have knowledge of different fare and routing types Goo…
Key Responsibilities: 1. Order Processing & General Customer Inquiries Process and verify customer orders to ensure accuracy and timely fulfillment. Address inquiries related to orders not received, including investigati…
Skills: Order Processing, Customer Relationship Management, Multilingual Support, Problem Solving, Communication Skills
Oversee daily operations to ensure performance metrics are achieved, revenue is maximized, and KPIs are met Communicate productivity expectations clearly, balance workloads through team meetings, and monitor efficiency w…
You will be working with a range of clients and wider business practices to engineer/re-engineer, design and strategy to help our clients as they embark on the journey to transform their operations. Support the implement…
We are seeking a Semantic Data Architect to lead the design and operationalization of our enterprise data governance framework. You will own data cataloging, end-to-end data lineage, and governance policy implementation,…
Skills: Data Governance, Ontology Design, Data Cataloging, Data Lineage, Python
Residential High Value Insurance Appraiser - Wenatchee, WA
Wenatchee, Washington, United States · Hybrid
Entry level$150M raised
The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field appraisal, inspection an…
Skills: Property Surveying, Residential Appraising, Risk Control, Construction Material Identification, Measurement Tools
Residential High Value Insurance Appraiser - Yakima, WA
Yakima, Washington, United States · Hybrid
Entry level$150M raised
The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field appraisal, inspection an…
Skills: Property Surveying, Insurance Appraising, Construction Material Identification, Measurement Tools, Customer Service
We are looking for a talented and motivated Associate to join our Arbitration Forum team. This role is perfect for an individual with a passion for dispute resolution and a keen interest in legal proceedings. As an Assoc…
Skills: Analytical Skills, Microsoft Excel, Evidence Analysis, Research Skills, Written Communication
Develop and maintain Task and Routine Playbooks for scalable, goal-oriented dialog flows. Ensure consistency and reusability across workflows for repeatable business outcomes.
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Training Program Management: Design, develop, and implement training strategies and programs tailored to surgery coding and coding audit teams. Conduct strategic needs analyses to identify skill gaps and develop training…
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Prepare Withholding & SUT Tax Returns, support the team members in query resolution. Preparation of annual premium tax returns, estimates and other miscellaneous filings for US based entities. Performing a review of fili…
Financial Management & Margin Health: • Own financial performance for POD delivery by managing scope, burn, utilization, and forecast accuracy while maintaining delivery velocity. • Maintain program gross margin at/above…
Skills: Financial Management, Program Management, SAFe, Agile Delivery, Stakeholder Management
The user is responsible to process all back office transactions in US P&C client area namely-Mid term changes, endorsements, Coding, correspondence etc. Primarily responsible for processing transactions as per the SLAs o…
Skills: Back Office Processing, P&C Insurance, SLA Management, Data Entry, Customer Service
Looking for an experienced AI Engineer with strong Databricks expertise to build scalable ML/AI solutions. The role requires hands-on experience in model development, data analysis, and end-to-end ML pipelines.
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Skills: Claims Management, Customer Service, Transaction Quality Control, MS Office, English Proficiency
Develop and manage small CAT modeling projects. Ensure documentation and CAT modeling standards are adhered to. Develop and deliver training sessions on CAT modeling best practices. Provide feedback and support to junior…
CoordinaContent Writer - French, Pursuits Agency ROLE DESCRIPTION The Content Writer, Pursuits Agency, is responsible for editing existing content for the Loopio Proposal Wizard Solution and the FAQs Database, and for wr…
Skills: French Writing, Spoken French, English Proficiency, Proposal Writing, RFP Process
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Full-time
bachelor degree
Posted 19d ago
~40 hrs/week
Responsibilities
The role involves providing back-office customer service support within the insurance domain. The associate will navigate multiple systems and applications to produce high-quality outcomes in a productive environment.
Requirements
Candidates should have a bachelor's degree, computer literacy, and preferably experience in the insurance industry. Required technical skills include proficiency in MS Office and a typing speed of 25 WPM with 95% accuracy.
Full job description
Desirable Skills
Ability to read and comprehend English language in clear and precise manner
• Reasoning Skills
• Problem Solving
• Eye for detail
Technical Skills
Good computer navigation skills
• Typing speed of 25 Words per Minute with 95% Accuracy
• Basic knowledge of Microsoft Office, Outlook and Excel
Process Specific Skills
Candidate should preferably have knowledge of Group Insurance
• Ability to navigate multiple systems and applications
• Ability to produce high quality outcomes in a highly productive environment
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
Offices: 320 Park Avenue, 29th Floor, New York, NY 10022, US · 10 Exchange Pl, Jersey City, NJ 07302, US
Operations ManagementDecision AnalyticsTechnology PlatformsHealthcareFinance & AccountingInsuranceRisk & Financial ManagementTravelTransportation and logisticsBanking and Financial Services
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
Offices: 320 Park Avenue, 29th Floor, New York, NY 10022, US · 10 Exchange Pl, Jersey City, NJ 07302, US
Operations ManagementDecision AnalyticsTechnology PlatformsHealthcareFinance & AccountingInsuranceRisk & Financial ManagementTravelTransportation and logisticsBanking and Financial Services