Cluj-Napoca, Romania · On-site
What You'll Do Lead and Develop Your Team Manage, coach, and inspire a team of approximately 15 Treasury Services & Transfer Agency Specialists Create an inclusive, collaborative, and high-performance team culture Set cl…
Skills: Team Leadership, Performance Management, Operational Excellence, Client Experience Management, Stakeholder Management
Cluj-Napoca, Romania · On-site
What You'll Do Drive Quality Excellence Lead quality assurance initiatives that support outstanding client experiences Conduct quality reviews through random sampling and thematic assessments Monitor regulatory complianc…
Skills: Quality Assurance, Compliance Monitoring, Root Cause Analysis, Coaching, Stakeholder Management
Noida, Uttar Pradesh, India · Hybrid
Evaluate documents and proofs to determine who to pursue for subrogation, issue demands to third-party carriers (TPC), follow up via calls and emails, and send cases to collections if the adverse party is uninsured. Enga…
Skills: Subrogation, Claims Adjudication, Negotiation, Arbitration, Recovery Management
Cluj-Napoca, Romania · On-site
What You'll Do Handle inbound customer inquiries related to transfer agency and treasury services Provide professional and personalized support via phone Assist clients with account maintenance, transactions, account tra…
Skills: Customer Service, Transfer Agency, Treasury Services, Account Maintenance, Problem Solving
Chennai, Tamil Nadu, India · On-site
Role Overview: We are looking for a detail-oriented and motivated fresher with up to 6 months of internship experience to join our Business Analyst team. The candidate will support requirement gathering, workflow design,…
Skills: Business Analysis, Data Analysis, Requirement Gathering, Workflow Design, BRD Documentation
Gurugram, Haryana, India · On-site
Key Responsibilities Design and deliver engaging training programs for new hires and existing employees across customer experience functions. Conduct refresher sessions, coaching interventions, and process training to im…
Skills: Training Program Design, Customer Experience, Coaching, Process Training, SOP Development
Gurugram, Haryana, India · On-site
Develop and maintain Power BI dashboards and reports for business stakeholders Create data models, relationships, and optimized DAX measures Perform data extraction, transformation, and loading (ETL) using Power Query En…
Skills: Power BI, DAX, Power Query, Data Modeling, ETL
Bengaluru, Karnataka, India · Hybrid
Lead AI and ML development initiatives, managing teams and driving innovations in machine learning models and algorithms.
Skills: Conversational AI, Dialogflow CX, Dialogflow ES, CCAI, Google Cloud Platform
Noida, Uttar Pradesh, India · Hybrid
The FP&A professional is responsible for delivering financial analysis, budgeting, forecasting, and management reporting to support business objectives. This role collaborates with cross-functional teams to evaluate fina…
Skills: Financial Analysis, Budgeting, Forecasting, Management Reporting, Financial Performance Evaluation
Noida, Uttar Pradesh, India · Hybrid
This role requires accounting and reporting of ceded reinsurance • Primary Responsibility: Prepare financial and management reporting Perform Regulatory reporting such Schedule P, Schedule F etc Review ceded premium and …
Skills: Ceded Reinsurance, Financial Reporting, Regulatory Reporting, Schedule P, Schedule F
Quezon City, Metro Manila, Philippines · On-site
Basic Function: Manage team handling Inbound Calls for policy servicing & updating client system with changes required for multiple insurance policies. Support client’s strategy by driving service excellence through effe…
Skills: Team Management, Coaching, Feedback, Written Communication, Verbal Communication
Noida, Uttar Pradesh, India · Hybrid
Objectives of the Role: We are seeking an experienced Technical Project Manager (TPM) to oversee and lead multiple projects concurrently, with expertise in both Agile and Waterfall methodologies. The ideal candidate will…
Skills: Agile, Waterfall, Technical Project Management, Agentic AI, JIRA
Pune, Maharashtra, India · Hybrid
Roles & Responsibilities 1. Delivery Leadership & Strategy Lead end-to-end delivery of large-scale data engineering and modernisation programs (Data Lakes, Data Warehousing, Lakehouse, Data Migration). Define and drive A…
Skills: Agentic AI, Data Engineering, GenAI, Cloud Migration, Data Governance
Noida, Uttar Pradesh, India · Hybrid
Must-Haves: - *Engineering Graduate/Post Graduate* (B.Tech, MCA, M.Tech) - *2+ years of experience with:* - *Microsoft Copilot Studio:* Crafting conversational interfaces and automating workflows via nocode and procode a…
Skills: Microsoft Copilot Studio, Power Automate, Azure AI Services, Agentic AI, AI Foundry
Noida, Uttar Pradesh, India · On-site
Responsible for managing and processing billing transactions. EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinv…
Skills: Billing, Invoice Processing, ERP, Order to Cash, Finance
City of Cebu, Cebu, Philippines · Hybrid
Accurately calculate and process payroll, maintain records, ensure compliance, and verify payroll data.
Skills: MS Excel, MS VBA, MS Access, PowerQuery, PowerPivot
City of Cebu, Cebu, Philippines · Hybrid
The Quality Excellence Assistant Manager is responsible for ensuring smooth functioning of Quality Compliance, driving compliance and process improvement initiatives in the allocated business processes.
Skills: Operational Planning, Process Management, Quality Assurance, Process Improvement, Monitoring and Reviewing
Chennai, Tamil Nadu, India · Hybrid
Overview CPC certification; 3+Years experience after Certification; Overall 3+; years of coding experience Specialty worked: Outpatient surgery APC Facility coding is an added advantage Good communication, flexibility re…
Skills: Outpatient Surgery Coding, IVR Coding, General Surgery Coding, APC Facility Coding, Medical Auditing
Noida, Uttar Pradesh, India · Hybrid
Strong application development expertise on VBA, SQL/ Oracle, MS-Access, Visio, Excel Macros, Power BI Experience in automation at Green / Black Screens (Legacy systems) Understanding of software skills such as business …
Skills: VBA, SQL, Oracle, MS-Access, Visio
Noida, Uttar Pradesh, India · Remote OK
Lead, train and mentor staff members, ensuring high levels of engagements and productivity. Monitor and ensure excellent client service is always provided, addressing escalated client issues and resolving them in a timel…
Skills: Staff Mentoring, Client Service, Issue Resolution, Total Quality Management, Claims Management
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Lead and develop a team of approximately 15 Treasury Services and Transfer Agency Specialists to ensure high performance and operational excellence. Oversee day-to-day operations, monitor KPIs, and drive continuous improvement to deliver an outstanding client experience.
Requires previous experience leading teams of 10-15 employees within banking, financial services, or contact center environments. Candidates must possess strong analytical skills, leadership capabilities, and the ability to manage complex client escalations.
If you're a people-first leader who enjoys developing teams, solving complex challenges, and delivering exceptional client experiences, we'd love to hear from you.
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
Offices: 320 Park Avenue, 29th Floor, New York, NY 10022, US · 10 Exchange Pl, Jersey City, NJ 07302, US
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
Offices: 320 Park Avenue, 29th Floor, New York, NY 10022, US · 10 Exchange Pl, Jersey City, NJ 07302, US
