Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first,…
Skills: Power BI, SQL, Advanced Excel, Power Query, DAX
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first,…
Skills: Incident Management, Root Cause Analysis, ITIL Framework, ServiceNow, Stakeholder Communication
Quezon City, Metro Manila, Philippines · Remote OK
Mid level
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first,…
Skills: Data Analysis, Process Improvement, Documentation, Advanced Excel, Advanced Access
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first,…
Skills: IT Support, Incident Management, Windows OS, MS Office Suite, TCP/IP
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first,…
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first,…
Skills: High Volume Recruitment, Leadership, Sourcing Strategies, Candidate Screening, Interviewing
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Full-time
bachelor degree
Posted 13d ago
Apply by Jul 15
~40 hrs/week
Remote in India
Responsibilities
The role focuses on owning asset data accuracy across the entire lifecycle and building Power BI dashboards for executive reporting. It also involves reconciling data between systems like ServiceNow and Workday to ensure audit readiness.
Requirements
Requires a Bachelor's degree in IT or Computer Science and 7-10 years of experience in data analytics within IT operations or asset management. Proficiency in SQL, Power BI, and advanced Excel is essential.
Full job description
Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Job Description:
Asset Data Ownership:
Own asset data accuracy across procurement, deployment, recovery, and retirement
Identify and resolve missing, inconsistent, or incorrect asset attributes
Act as the final validation gate before dashboards, audits, and leadership reporting
Asset Reporting & Dashboards:
Build and maintain Power BI / EverBI dashboards for inventory, recovery, compliance, and executive reviews
Define and document KPI logic, calculations, assumptions, and exclusions
Deliver weekly, monthly, and ad-hoc reports to IT Ops, Asset, Finance, and Leadership
Asset Recovery & Audit Readiness:
Support asset recovery programs through data analysis and reconciliation
Prepare audit-ready datasets and evidence
Respond to audit queries with clear logic and traceability
Systems & Data Reconciliation:
Reconcile data between EverAsset, ServiceNow, and Workday
Support bulk uploads, data corrections, and integration validations
Document data ownership boundaries across IT, Procurement,Vendors, and Ops
Vendor & Stakeholder Interaction:
Validate vendor-provided asset data including logistics, RMA, and replacements
Partner with IT Ops, Asset Management, Procurement, Finance, and external vendors
Translate complex data issues into clear, business-ready explanations
Qualifications:
Bachelor’s degree in information technology /computer science or equivalent. Technical Skills • Advanced Excel (Power Query, validations) • Strong SQL (joins, reconciliation, data quality checks) • Power BI / EverBI (DAX preferred) • Exposure to ServiceNow reporting or ITSM datasets • Understanding of IT asset lifecycle and CMDB concepts • 7-10 years of experience in Data Analytics within IT Operations, Asset management, ITSM, or Infrastructure • Proven experience working with messy operational data • Exposure to audits, compliance, or asset recovery is strongly preferred advanced Excel (Power Query, validations) • Strong SQL (joins, reconciliation, data quality checks) • Power BI / EverBI (DAX preferred) • Exposure to ServiceNow reporting or ITSM datasets • Understanding of IT asset lifecycle and CMDB conce
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Related keywords
Power BIEverBISQLExcelPower QueryDAXServiceNowWorkdayIT Asset ManagementCMDBITSMData ReconciliationKPIsAsset RecoveryAudit ComplianceIT Operations
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services.
As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages.
At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Join us and become a champion of customer happiness!
Offices: 600 N Pine Island Rd, #320, Plantation, Florida 33324, US · 390 Orchard Road, #08-01 Palais Renaissance, Singapore, Singapore 238463, SG · 10a Calle 5-37 Torre Ciudad Vieja, Zona 10, Guatemala , Guatemala 01010, GT · Menara KEN TTDI, 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail, Level 10, Kuala Lumpur, Kuala Lumpur 60000, MY · Bonifacio One Technology Tower, Rizal Drive West, corner, Fort Bonifacio, 31st Street, 3030, 11th floor, Taguig, Metro Manila, National Capital Region 1634, PH
HealthcareBusiness Process OutsourcingCustomer Serviceand Customer ExperienceArtificial IntelligenceInternet of ThingsArtificial Intelligence (AI)Technical SupportCustomer Service
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services.
As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages.
At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Join us and become a champion of customer happiness!
Offices: 600 N Pine Island Rd, #320, Plantation, Florida 33324, US · 390 Orchard Road, #08-01 Palais Renaissance, Singapore, Singapore 238463, SG · 10a Calle 5-37 Torre Ciudad Vieja, Zona 10, Guatemala , Guatemala 01010, GT · Menara KEN TTDI, 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail, Level 10, Kuala Lumpur, Kuala Lumpur 60000, MY · Bonifacio One Technology Tower, Rizal Drive West, corner, Fort Bonifacio, 31st Street, 3030, 11th floor, Taguig, Metro Manila, National Capital Region 1634, PH
HealthcareBusiness Process OutsourcingCustomer Serviceand Customer ExperienceArtificial IntelligenceInternet of ThingsArtificial Intelligence (AI)Technical SupportCustomer Service