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Jobs at Etna Supply (Now Hiring) — 6 open

Etna Supply logoEtna Supply

Showroom Coordinator

Wixom, Michigan, United States · On-site

Entry level

Turn your passion for design and customer service into a career. Our Infusion Showroom is seeking a Kitchen & Bath Showroom Coordinator who thrives in a collaborative, customer-focused environment. This position supports…

Skills: Customer Service, Administrative Support, Interpersonal Communication, Organization, Teamwork

Etna Supply logoEtna Supply

Warehouse Loader 2nd Shift 1pm-10pm

Wixom, Michigan, United States · On-site

Entry level

What We Offer: Shift Premium! $18 an hour & up depending on experience Competitive compensation and benefits package, including quarterly bonuses! 401(k) w/ company matchMedical, Dental, and Vision InsuranceCompany provi…

Skills: RF Scan Guns, Material Handling, Inventory Verification, Basic Math, Computer Literacy

Etna Supply logoEtna Supply

Local Delivery Driver CDL A or B

Comstock Charter Township, Michigan, United States · On-site

Mid level

Are you ready to hit the road and take your driving career to new heights? Do you have a CDL A or CDL B with a safe driving mindset? We're seeking passionate and skilled individuals to join our team as a CDL A or CDL B D…

Skills: CDL Class A, CDL Class B, Safe Driving, Customer Service, Loading and Unloading

Etna Supply logoEtna Supply

Company Local Delivery Driver Full Time CDL A

Wixom, Michigan, United States · On-site

Mid level

We're seeking passionate and skilled individuals to join our team as a CDL A Delivery Driver! If you've got a love for the open road and a commitment to exceptional customer service, then buckle up and get ready for the …

Skills: CDL A Driving, Customer Service, Loading And Unloading, Route Optimization, DOT Regulations

Etna Supply logoEtna Supply

Warehouse & Local Chauffeurs Delivery Driver

Negaunee, Michigan, United States · On-site

Mid level

Join a team that treats you like family and supports your growth! Etna Supply is seeking passionate and skilled individuals to join our team as a Warehouse & Delivery Driver! If you've got a love for working with your ha…

Skills: Warehouse Operations, Delivery Driving, Customer Service, Order Picking, Inventory Management

Etna Supply logoEtna Supply

Regional Manager

Grand Rapids, Michigan, United States · On-site

Senior

Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throug…

Skills: Leadership, Business Acumen, P&L Management, Operational Metrics, Communication

Etna Supply logo

Showroom Coordinator

Etna Supply

Wixom, Michigan, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Competitive Compensation, Bonus, 401(k) With Company Match, Medical Insurance, Dental Insurance, Vision Insurance
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Showroom Coordinator manages the customer experience by greeting visitors, handling inquiries, and supporting the sales team with administrative tasks. They are responsible for scheduling appointments, following up on purchases, and maintaining a visually appealing showroom environment.

Requirements

Candidates should have a high school diploma or equivalent, or up to one year of related experience. A valid driver's license and proficiency in Microsoft Office are required.

Full job description

Turn your passion for design and customer service into a career. Our Infusion Showroom is seeking a Kitchen & Bath Showroom Coordinator who thrives in a collaborative, customer-focused environment. This position supports both customers and the showroom sales team by handling administrative tasks, assisting with sales activities, and ensuring every client interaction is positive, professional, and seamless. If you enjoy working with people, staying organized, and being part of a collaborative sales environment, this is a great opportunity to grow your skills in a customer-facing role. Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect. 

 

What We Offer:

  • Competitive compensation and benefits package, including bonus! 
  • 401(k) with company match 
  • Medical, Dental, and Vision Insurance 
  • Company provided and Voluntary Life Insurance 
  • Short Term and Long-Term Disability 
  • and more! 


Job Summary

  • Create an outstanding customer experience by greeting and assisting every showroom visitor with courtesy and professionalism
  • Answer incoming showroom phone calls and direct inquiries appropriately
  • Support Showroom Sales Consultants by assisting walk-in customers and helping qualify client needs
  • Schedule appointments and ensure customers are connected with the right sales consultant at the right time
  • Follow up on purchases and products to ensure customer satisfaction and successful outcomes
  • Assist customers by understanding their needs, answering questions, and highlighting additional product options when appropriate
  • Support customer purchases from initial quote through delivery to ensure a smooth, positive transaction
  • Provide hospitality services including beverage offerings and appointment coordination
  • Maintain a clean, organized, and visually appealing showroom environment
  • Assist with showroom events, promotions, and marketing activities such as client events, home shows, and special promotions
  • Complete assigned showroom product knowledge and sales training
  • Perform general administrative duties including data entry, typing correspondence, and mail handling (as needed)
  • Participate in special projects and support overall showroom operations


Knowledge, Skills, and Abilities:

  • Effective interpersonal, customer service, communication, organization, administrative, teamwork, and stress management skills.
  • Maintain professional image as a representative of the company.
  • Ability to effectively manage multiple tasks, priorities, deadlines, and interruptions and easily adapt to changing situations.
  • Ability to demonstrate engagement and excitement about product offerings and assisting clients to understand and meet their needs.
  • Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedures manuals. 
  • Ability to create professional-looking documents and correspondence. 
  • Ability to add, subtract, multiply, and divide, including using a calculator.
  • Basic knowledge of company products available.
  • Knowledge of Excel, Word, and Outlook. Knowledge of Eclipse is a plus.
  • Occasional travel as required.


Education and/or Experience:

  • High School Diploma or equivalent; or 
  • Six months to a year of related experience and training; or
  • Equivalent combination of experience and education.


Certifications and/or Licenses:

  • Valid driver’s license and acceptable driving record.

 

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • Frequently required to talk and hear; reach, grasp, handle, and use fingers; sit, stand, and walk; climb, stoop, crouch, and kneel; carry; and lift up to 50 pounds.
  • Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner.
  • Specific vision abilities required by this job include clear vision at 20 inches or less and 20 feet or more, depth perception, and color vision. 
  • Pass substance abuse screening.

We are an Equal Employment Opportunity Employer. 

Related keywords

Kitchen & BathShowroom CoordinationWholesale DistributionEclipse SoftwareCustomer ExperiencePlumbingHeatingAdministrative DutiesClient RelationsProduct Knowledge

About Etna Supply

LinkedInVisit site
Industry
Wholesale
Company size
501-1,000 employees
Founded
1965
Headquarters
Grand Rapids, Michigan
LinkedIn followers
3,299

Etna Supply is a family of companies committed to providing the essential products, expertise, and support that keep water moving and businesses running. As a trusted partner to contractors, engineers, municipalities, and builders, we simplify sourcing for plumbing, HVAC, fire protection, municipal infrastructure, and more. We exceed our customers' expectations by providing outstanding customer service and on-time delivery, all at a fair and competitive price—no matter the size or complexity. Our Divisions and Subsidiaries: - Infusion Kitchen and Bath Showrooms: Our showrooms combine an unmatched selection of premium kitchen and bath products with expert guidance every step of the way. - Plumbing: A wide range of plumbing products, including fixtures, pipes, and valves, backed by expert knowledge for commercial and residential applications. - Waterworks: Piping supplies for efficient water delivery and drainage in subdivisions and major construction projects. - Municipal: Supplies essential infrastructure to government entities, including pipes, meter systems, fire hydrants, and support services. - Fire & Fabrication: Comprehensive fire protection systems for commercial buildings. - HVAC: Materials and expertise for hydronic heating systems, air and water heating, and snow melt solutions. - M&E Manufacturing: Custom pipe fabrication and fire protection services. - City Services: Expert water utility services for government contractors in water system maintenance and repair. - Inter-Commerce Express (ICE): Long-haul trucking and transportation ensuring efficient delivery for all projects. Partner with Etna Supply and experience a dedicated team that prioritizes your success! We’re also seeking talented individuals to join our growing family — explore our career opportunities today!

Offices: 1090 36th St SE, Grand Rapids, Michigan 49508, US · 4901 Clay Ave SW, Wyoming, Michigan, US · 1004 Upton Ave, Springfield, Michigan, US · 29949 Beck Rd, Wixom, Michigan 48393, US · 1969 W South Airport Rd, Traverse City, Michigan 49686, US

PlumbingUndergroundFire ProtectionMunicipal ServicesHeatingLogisticsKitchen & Bath ShowroomsHVACKitchen and Bathwaterworks
View all jobs at Etna Supply

About Etna Supply

LinkedInVisit site
Industry
Wholesale
Company size
501-1,000 employees
Founded
1965
Headquarters
Grand Rapids, Michigan
LinkedIn followers
3,299

Etna Supply is a family of companies committed to providing the essential products, expertise, and support that keep water moving and businesses running. As a trusted partner to contractors, engineers, municipalities, and builders, we simplify sourcing for plumbing, HVAC, fire protection, municipal infrastructure, and more. We exceed our customers' expectations by providing outstanding customer service and on-time delivery, all at a fair and competitive price—no matter the size or complexity. Our Divisions and Subsidiaries: - Infusion Kitchen and Bath Showrooms: Our showrooms combine an unmatched selection of premium kitchen and bath products with expert guidance every step of the way. - Plumbing: A wide range of plumbing products, including fixtures, pipes, and valves, backed by expert knowledge for commercial and residential applications. - Waterworks: Piping supplies for efficient water delivery and drainage in subdivisions and major construction projects. - Municipal: Supplies essential infrastructure to government entities, including pipes, meter systems, fire hydrants, and support services. - Fire & Fabrication: Comprehensive fire protection systems for commercial buildings. - HVAC: Materials and expertise for hydronic heating systems, air and water heating, and snow melt solutions. - M&E Manufacturing: Custom pipe fabrication and fire protection services. - City Services: Expert water utility services for government contractors in water system maintenance and repair. - Inter-Commerce Express (ICE): Long-haul trucking and transportation ensuring efficient delivery for all projects. Partner with Etna Supply and experience a dedicated team that prioritizes your success! We’re also seeking talented individuals to join our growing family — explore our career opportunities today!

Offices: 1090 36th St SE, Grand Rapids, Michigan 49508, US · 4901 Clay Ave SW, Wyoming, Michigan, US · 1004 Upton Ave, Springfield, Michigan, US · 29949 Beck Rd, Wixom, Michigan 48393, US · 1969 W South Airport Rd, Traverse City, Michigan 49686, US

PlumbingUndergroundFire ProtectionMunicipal ServicesHeatingLogisticsKitchen & Bath ShowroomsHVACKitchen and Bathwaterworks
View all jobs at Etna Supply

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