New Castle, Pennsylvania, United States · On-site
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Client Relationship Management, Professional Liability Insurance, Policy Renewals, New Business Processing, Customer Satisfaction
Austin, Texas, United States · Hybrid
SUMMARY: The Senior Client Manager works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an as…
Skills: Client Relationship Management, Commercial Property & Casualty Insurance, Risk Management, Negotiation, Mentoring
New Castle, Pennsylvania, United States · On-site
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Client Relationship Management, Professional Liability Insurance, Policy Renewals, New Business Processing, Customer Satisfaction
United States · Remote OK
$180k–$200k/yr
For over 20 years PSG (an EPIC company) has been singularly focused on helping our clients navigate the complex and ever-changing challenges of drug management. Through our leading pharmacy intelligence and technologies,…
Skills: Pharmacy Benefit Management, Managed Care, Business Strategy, Client Relationship Management, Financial Analysis
United States · Remote OK
$180k–$220k/yr
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Actuarial Modeling, Python, SDLC, Azure Databricks, Commercial Lines Insurance
United States · Hybrid
$38/hr–$41/hr
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Business Development, Sales Support, CRM Management, Market Research, Proposal Development
Summit, New Jersey, United States · Hybrid
$150k–$170k/yr
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Tax Compliance, Tax Accounting, Corporate Income Tax, Partnership Taxation, State and Local Tax
Los Angeles, California, United States · Hybrid
$130k–$140k/yr
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Property & Casualty Insurance, Negotiation, Client Relationship Management, Risk Management, Market Submissions
Wall Township, New Jersey, United States · Hybrid
$125k–$150k/yr
LOCATION: Hybrid, Wall, NJ Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committe…
Skills: Trucking insurance, Logistics risk management, Client relationship management, Risk transfer, Indemnification provisions
San Francisco, California, United States · Hybrid
$250k–$350k/yr
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Risk Management, Client Relationship Management, Insurance Brokerage, Healthcare Risk, Strategic Planning
Newport Beach, California, United States · Hybrid
$130k–$140k/yr
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Property & Casualty Insurance, Client Relationship Management, Negotiation, Risk Management, Market Submissions
New Castle, Pennsylvania, United States · On-site
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Business Development, Relationship Building, Prospecting, Networking, Client Engagement
Jersey City, New Jersey, United States · Hybrid
$33/hr–$41/hr
LOCATION: Hybrid to Melville, NY, Bridgehampton, NY, Jersey City, NJ and Summit, NJ Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the i…
Skills: Oral Communication, Written Communication, Problem-Solving, Time Management, Organizational Skills
New York, New York, United States · On-site
$150k–$200k/yr
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Property Pricing, Actuarial Modeling, CAT Modeling, Data Cleaning, Python
Houston, Texas, United States · Hybrid
SUMMARY: The Senior Client Manager/ Team Lead works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy peri…
Skills: Client Relationship Management, Commercial Property & Casualty Insurance, Risk Management, Negotiation, Team Leadership
Duluth, Georgia, United States · Hybrid
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Client Advocacy, Multi-tasking, Prioritization, Communication, Organization
Newport Beach, California, United States · Hybrid
$25/hr–$30/hr
Come join our team! This role sits in Galway Family OfficeTM, a division of Galway Holdings, the parent company of EPIC Insurance Brokers & Consultants. Galway Family Office empowers professional athletes and entertainer…
Skills: Bookkeeping, Accounts Payable, Accounts Receivable, Bank Reconciliation, Cash Flow Reporting
Town of Southampton, New York, United States · Hybrid
$85k–$115k/yr
LOCATION: Melville, NY, Bridgehampton, NY, Jersey city, NJ, Summit, NJ Hybrid position Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in th…
Skills: Client Management, Problem Solving, Account Rounding, Renewal Management, Written Communication
United States · Remote Solely
$150k–$200k/yr
For over 20 years, PSG (an EPIC owned company) has been singularly focused on helping our clients navigate the complex and ever-changing challenges of drug management. Through our leading pharmacy intelligence and techno…
Skills: Business operations, Performance management, Financial planning and analysis, Sales operations, Revenue operations
Boston, Massachusetts, United States · Hybrid
$150k–$175k/yr
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common b…
Skills: Healthcare professional liability, Risk management, Client relationship management, Insurance brokerage, Policy negotiation
New Castle, Pennsylvania, United States • On-site
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Manage client relationships for Professional Liability policies to ensure high satisfaction, retention, and growth. Responsibilities include handling renewals, processing new business, and maintaining accurate client data in agency systems.
Requires a High School Diploma and an active Property & Casualty Insurance License. Candidates should possess strong communication skills, attention to detail, and proficiency in Microsoft Office and Google Workspace.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our division of EPIC, Treloar & Heisel, is a nationally recognized brand dedicated to serving dental and medical professionals. We specialize in helping clients secure their financial future through tailored insurance solutions and expert guidance.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION: New Castle, PA. This is an in-office role.
The Client Services Representative provides frontline support to clients by processing policy documents, managing communication, and maintaining accurate records within the client management system. This role is essential to ensuring a positive customer experience, efficient internal workflow, and the timely handling of insurance-related tasks.
The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-SG1
#LI-Hybrid
We are a unique and innovative retail risk management and employee benefits insurance brokerage and consulting firm founded in San Francisco, California, in 2007 with offices and leadership across the country. EPIC Insurance Brokers & Consultants has a depth of industry expertise across key lines of insurance, including risk management, property and casualty, employee benefits, unique specialty program insurance and private client services. Check out our other links for all things EPIC: https://linktr.ee/epicbrokers.
Offices: 1140 Avenue of the Americas, 8th Floor, New York, NY 10036, US
We are a unique and innovative retail risk management and employee benefits insurance brokerage and consulting firm founded in San Francisco, California, in 2007 with offices and leadership across the country. EPIC Insurance Brokers & Consultants has a depth of industry expertise across key lines of insurance, including risk management, property and casualty, employee benefits, unique specialty program insurance and private client services. Check out our other links for all things EPIC: https://linktr.ee/epicbrokers.
Offices: 1140 Avenue of the Americas, 8th Floor, New York, NY 10036, US
