Cumbernauld, Scotland, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Payment Transactions, Problem Solving, Complaint Handling
Rome, Lazio, Italy · Hybrid
$55k–$65k/yr
Company Description REFERRAL 2 Job Description Siamo Entain. E cerchiamo te. Entra a far parte di un gruppo internazionale dove le persone vengono prima di tutto. In Entain Italia troverai un ambiente dinamico, inclusivo…
Skills: Hybrid Network Architecture, BGP, OSPF, EIGRP, SD-WAN
Ipswich, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Problem Solving, Complaint Handling, Payment Transactions
Gateshead, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Problem Solving, Complaint Handling, Payment Processing
South Derbyshire, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Cleaning, Health And Safety Compliance, Waste Management, Surface Sanitization, Customer Service
London, England, United Kingdom · Hybrid
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company, delivering the most entertaining experiences, powered by technology, with market-leading player prot…
Skills: Internal Developer Platform, Shell Scripting, Python, Java, Ansible
Hyderabad, Telangana, India · On-site
Company Description Entain India is the engineering and delivery powerhouse for Entain, one of the world's leading global sports and gaming groups. Established in Hyderabad in 2001, we've grown from a small tech hub into…
Skills: Java, AWS, API Development, MACH Architecture, People Management
Hereford, England, United Kingdom · On-site
Company Description Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Customer Service, Cash Handling, Conflict Resolution, Communication, Problem Solving
Worthing, England, United Kingdom · On-site
Company Description Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Cleaning, Health and Safety Compliance, Attention to Detail, Time Management, Self-Motivation
Scarborough, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Problem Solving, Payment Transactions, Complaint Handling
Cardiff, Wales, United Kingdom · On-site
Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Customer Service, Cash Handling, Problem Solving, Payment Transactions, Complaint Handling
London, England, United Kingdom · Hybrid
Company Description At Entain, we don't just keep up with the pace of entertainment, we set it. Home to iconic global brands, including Ladbrokes and Coral, we're 29,000+ strong, united by a love of creating bold, bounda…
Skills: Creative Leadership, Brand Guardianship, AI Adoption, Integrated Campaigns, Strategic Thinking
Isleworth, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Payment Transactions, Problem Solving, Complaint Handling
Nottingham, England, United Kingdom · On-site
Company Description We're Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space…
Skills: Customer Service, Active Listening, Communication, Relationship Building, System Navigation
London, England, United Kingdom · Hybrid
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company, delivering the most entertaining experiences, powered by technology, with market-leading player prot…
Skills: Shell Scripting, Python, Java, Ansible, Kubernetes
Greater London, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Payment Transactions, Problem Solving, Complaint Handling
Greater London, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Problem Solving, Payment Transactions, Complaint Handling
Toronto, Ontario, Canada · Hybrid
$80k–$100k/yr
Company Description At Entain, we don't just keep up with the pace of entertainment, we set it. Home to over 30 global brands, we're 29,000+ strong, united by a love of creating bold, boundary-pushing experiences. And wh…
Skills: CRM Lifecycle Marketing, Automated Campaign Design, Data Analytics, A/B Testing, Multi-channel Execution
Pune, Maharashtra, India · On-site
Company Description Entain India is the engineering and delivery powerhouse for Entain, one of the world’s leading global sports and gaming groups. Established in Hyderabad in 2001, we’ve grown from a small tech hub into…
Skills: Java, Spring Boot, React.js, Angular, RESTful APIs
Hyderabad, Telangana, India · On-site
$1536k–$2194k/yr
Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Application Security, Penetration Testing, SAST, DAST, WAF
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Deliver outstanding customer service and process sports bets and transactions in a retail betting shop environment. Maintain high shop standards and manage the opening and closing procedures as a key holder.
Candidates must be at least 18 years old with previous experience in a customer-facing role. Confidence in interacting with customers and familiarity with cash handling are required.
There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer.
As a Retail Customer Service Manager, you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers.
Reporting to the Shop Manager you will be part of the Shop team, who will serve customers and build relationships to encourage repeat custom.
Are you ready to launch a winning career?
This position requires availability from Monday - Friday 5pm - 10pm and Saturday, Sunday 8am - 10pm. This includes weekends and bank holidays.
Your typical weekly rota will be 16 hours and made up of a blend of long opening shifts (once you've completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.
At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Equal Opportunities.
If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.
We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.
We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
#LI-Onsite
There’s nothing like a career at Entain. We’re a leading, global sports betting and gaming company, delivering the most entertaining experiences, powered by technology, with market-leading player protection built in. In this environment, with our game-plan, and your energy and impact, you’ll perform at the height of your potential. We’re a FTSE company with 28,000 passionate people across five continents, known for iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin. Every day we give millions of players unmatched experiences. Whether you’re an engineer, marketer or retail specialist, a career here is a complete game changer.
Offices: London, GB · Brisbane, AU · Darwin, AU · Sydney, AU · Gateshead, GB
There’s nothing like a career at Entain. We’re a leading, global sports betting and gaming company, delivering the most entertaining experiences, powered by technology, with market-leading player protection built in. In this environment, with our game-plan, and your energy and impact, you’ll perform at the height of your potential. We’re a FTSE company with 28,000 passionate people across five continents, known for iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin. Every day we give millions of players unmatched experiences. Whether you’re an engineer, marketer or retail specialist, a career here is a complete game changer.
Offices: London, GB · Brisbane, AU · Darwin, AU · Sydney, AU · Gateshead, GB
