Strabane, Northern Ireland, United Kingdom · On-site
Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Customer Service, Cash Handling, Problem Solving, Communication, Conflict Resolution
Gibraltar, Gibraltar · Hybrid
Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Analytical Thinking, Commercial Awareness, Problem Solving, Mathematical Background, Presentation Skills
Newmarket, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Problem Solving, Payment Transactions, Complaint Handling
Bristol, England, United Kingdom · On-site
Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Customer Service, Cash Handling, Problem Solving, Communication, Conflict Resolution
Rome, Lazio, Italy · Hybrid
$30k–$40k/yr
Company Description REFERRAL 1 Job Description Siamo Entain. E cerchiamo te. Entra a far parte di un gruppo internazionale dove le persone vengono prima di tutto. In Entain Italia troverai un ambiente dinamico, inclusivo…
Skills: Interpersonal Skills, Relationship Management, Teamwork, Product Development, Creativity
Coleraine, Northern Ireland, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Problem Solving, Payment Transactions, Complaint Handling
Sofia, Sofia-City, Bulgaria · Hybrid
Company Description We are a large and reputable online gaming and betting company committed to providing a safe and secure experience for our customers. We prioritize the protection of our customers' data and transactio…
Skills: Security Architecture, Network Security, Cloud Security, Risk Assessment, Identity And Access Management
Newport, Wales, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Problem Solving, Payment Transactions, Complaint Handling
Coventry, England, United Kingdom · On-site
Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Cleaning, Vacuuming, Mopping, Health And Safety Compliance, Customer Service
Bristol, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Problem Solving, Payment Transactions, Complaint Handling
Rome, Lazio, Italy · Hybrid
$55k–$65k/yr
Company Description REFERRAL 2 Job Description Siamo Entain. E cerchiamo te. Entra a far parte di un gruppo internazionale dove le persone vengono prima di tutto. In Entain Italia troverai un ambiente dinamico, inclusivo…
Skills: Cloud Architecture, AWS, GCP, Terraform, Landing Zone Design
Basingstoke, England, United Kingdom · On-site
Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Customer Service, Cash Handling, Payment Transactions, Problem Solving, Complaint Handling
London, England, United Kingdom · Hybrid
$35k–$45k/yr
Company Description This role is for Angstrom Sports, a proprietary sports pricing and product provider, building intricate, simulation driven pricing and risk systems to support the success of key sports brands across t…
Skills: AWS, EKS, EC2, RDS, Datadog
Ipswich, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Problem Solving, Payment Processing, Complaint Handling
Bristol, England, United Kingdom · On-site
Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Customer Service, Cash Handling, Payment Transactions, Problem Solving, Complaint Handling
Craigavon, Northern Ireland, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Payment Transactions, Problem Solving, Complaint Handling
Craigavon, Northern Ireland, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Payment Processing, Problem Solving, Complaint Handling
Scunthorpe, England, United Kingdom · On-site
Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Customer Service, Cash Handling, Problem Solving, Payment Transactions, Complaint Handling
Bristol, England, United Kingdom · On-site
Company Description Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips …
Skills: Customer Service, Cash Handling, Problem Solving, Communication, Relationship Building
Hoddesdon, England, United Kingdom · On-site
Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…
Skills: Customer Service, Cash Handling, Problem Solving, Complaint Handling, Payment Transactions
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Deliver outstanding customer service and process sports bets and transactions within a retail betting shop environment. Maintain high shop standards and ensure the promotion of safer gambling practices while managing opening and closing procedures.
Candidates must be at least 18 years old and possess a passion for customer service and relationship building. Ability to remain professional in challenging situations and work both independently and as part of a team is required.
Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together.
Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers.
Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.
The salary is £13.20 per hour.
Are you ready to launch a winning career?
Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.
Your typical weekly rota will be 7 hours and made up of a blend of long opening shifts (once you've completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.
At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
There’s nothing like a career at Entain. We’re a leading, global sports betting and gaming company, delivering the most entertaining experiences, powered by technology, with market-leading player protection built in. In this environment, with our game-plan, and your energy and impact, you’ll perform at the height of your potential. We’re a FTSE company with 28,000 passionate people across five continents, known for iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin. Every day we give millions of players unmatched experiences. Whether you’re an engineer, marketer or retail specialist, a career here is a complete game changer.
Offices: London, GB · Brisbane, AU · Darwin, AU · Sydney, AU · Gateshead, GB
There’s nothing like a career at Entain. We’re a leading, global sports betting and gaming company, delivering the most entertaining experiences, powered by technology, with market-leading player protection built in. In this environment, with our game-plan, and your energy and impact, you’ll perform at the height of your potential. We’re a FTSE company with 28,000 passionate people across five continents, known for iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin. Every day we give millions of players unmatched experiences. Whether you’re an engineer, marketer or retail specialist, a career here is a complete game changer.
Offices: London, GB · Brisbane, AU · Darwin, AU · Sydney, AU · Gateshead, GB
