Los Angeles, California, United States · On-site
$70k–$70k/yr
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experien…
Skills: Consultative Sales, Revenue Generation, Relationship Management, CRM, Proposal Writing
Renton, Washington, United States · On-site
$25/hr–$25/hr
Position Overview The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This…
Skills: Audio Visual Setup, Technical Troubleshooting, Customer Service, Equipment Operation, Event Technology
San Antonio, Texas, United States · On-site
$14/hr–$18/hr
Position Overview The Warehouse Technician (WO) is responsible for supporting warehouse operations and any projects as assigned. The Warehouse Technician plays a crucial role in supporting warehouse operations and execut…
Skills: Warehouse Management Systems (WMS), Inventory Management, Forklift Operation, Quality Control, Shipping and Receiving
Fort Lauderdale, Florida, United States · On-site
$56k–$73k/yr
Position Overview The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while …
Skills: Financial Management, Operations Management, Sales Strategy, Audio-Visual Troubleshooting, Customer Relationship Management
Schiller Park, Illinois, United States · On-site
$74k–$96k/yr
Position Overview The Project Manager is responsible for managing project scope for a large-scale event, with possible support from Associate Project Managers. This position will monitor progress and performance against …
Skills: Project Management, Event Production, Budget Management, Client Relationship Management, Technical Production Planning
Nadi, Western, Fiji · On-site
The role Are you an AV Technician who is looking for stability, career progression, and upskilling? Tired of the uncertainty of inconsistent shifts? Think steady hours, stability, skill-boosting upskilling, a clear path …
Skills: Audio Visual Equipment Operation, Hybrid Events, Virtual Events, Camera Operator Skills, Customer Service Skills
Western Australia, Australia · On-site
The role Are you an AV Technician who is looking for stability, career progression, and upskilling? Tired of the uncertainty of inconsistent shifts? Think steady hours, stability, skill-boosting upskilling, a clear path …
Skills: Audio Visual Equipment Operation, Hybrid Events, Virtual Events, Camera Operator Skills, Customer Service Skills
Clark County, Nevada, United States · On-site
$22/hr–$29/hr
Position Overview This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and…
Skills: CDL License, Customer Service, Vehicle Inspection, Load Securement, GPS Navigation
Winnipeg, Manitoba, Canada · On-site
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Setup, Equipment Operation, Troubleshooting, Customer Service, Hospitality
Anaheim, California, United States · On-site
$20/hr–$26/hr
Position Overview The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales…
Skills: Sales, Event Planning, CRM, Customer Relationship Management, Negotiation
Fairfax County, Virginia, United States · On-site
$22/hr–$29/hr
Position Overview The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational eff…
Skills: Audio Visual Equipment, Staff Leadership, Customer Service, Technical Troubleshooting, Event Operations
Denver, Colorado, United States · On-site
$23/hr–$27/hr
Position Overview The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational eff…
Skills: Audio Visual Equipment, Staff Leadership, Customer Service, Technical Troubleshooting, Workflow Management
Playa del Carmen, Quintana Roo, Mexico · On-site
ENCORE empresa audiovisual de producción de todo tipo de eventos BODAS, CONFERENCIAS, CONCIERTOS. Te invitamos a sumarte a nuestro gra8n equipo de trabajo como: Técnico Audiovisual en Barcelo Requisitos: Mo…
Skills: Audiovisual Equipment Setup, Audio Operation, Video Operation, Lighting Operation, Equipment Testing
Cancún, Quintana Roo, Mexico · On-site
ENCORE empresa audiovisual de producción de todo tipo de eventos BODAS, CONFERENCIAS, CONCIERTOS. Te invitamos a sumarte a nuestro gra8n equipo de trabajo como: Técnico Audiovisual en Secrets The Vine Cancu…
Skills: Audiovisual Setup, Audio Operation, Video Operation, Lighting Operation, Equipment Testing
San Antonio, Texas, United States · On-site
$18/hr–$24/hr
Position Overview The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational eff…
Skills: Audio Visual Equipment Operation, Staff Leadership, Customer Service, Technical Troubleshooting, Event Operations Management
Adairsville, Georgia, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Setup, Equipment Operation, Troubleshooting, Customer Service, Event Technology
Myrtle Beach, South Carolina, United States · On-site
$15/hr–$20/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Setup, Equipment Operation, Troubleshooting, Customer Service, Hospitality
Tempe, Arizona, United States · On-site
$15/hr–$20/hr
Position Overview - Warehouse and Driver Non CDL As a Warehouse and Driver Technician your time is split as a Non CDL driver and warehouse associate. As a warehouse technician responsibilities include shipping/receiving …
Skills: Shipping and Receiving, Inventory Control, Quality Control, Non-CDL Driving, Forklift Operation
San Francisco, California, United States · On-site
$27/hr–$30/hr
Position Overview The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational eff…
Skills: Audio Visual Equipment, Staff Leadership, Customer Service, Event Operations, Technical Troubleshooting
Coppell, Texas, United States · On-site
$14/hr–$18/hr
Position Overview The Warehouse Technician (WO) is responsible for supporting warehouse operations and any projects as assigned. The Warehouse Technician plays a crucial role in supporting warehouse operations and execut…
Skills: Warehouse Management Systems (WMS), Inventory Management, Forklift Operation, Quality Control, Shipping and Receiving
Los Angeles, California, United States • On-site
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The Event Sales Manager is responsible for driving revenue by securing business through a consultative sales approach for event technology services. They manage customer relationships and collaborate with hotel personnel to ensure a high-quality event experience.
A bachelor's degree or equivalent experience is required, with a preference for candidates with technology sales or hospitality experience. Technical aptitude and strong communication skills are essential for this role.
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Revenue Generation
• Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology.
• Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
• Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
• Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
• Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
• Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
• Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
• Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
• Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
• Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
• BS/BA or 1+ years of Encore or equivalent experience required
• 1 year technology sales or hospitality experience preferred
• Prior sales experience in audiovisual is a plus
• Knowledge of hospitality industry and sales processes preferred
• Technical aptitude and computer proficiency required
• Strong written and verbal communication skills
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 4-5 hours per day
• Standing: 2-3 hours per day
• Walking: 2-3 hours per day
• Stooping: 0-1 hour per day
• Crawling: 0-1 hour per day
• Kneeling: 0-1 hour per day
• Bending: 0-1 hour per day
• Reaching (above your head): 0-1 hour per day
• Climbing: 0-1 hour per day
• Grasping: 0-1 hour per day
Lifting Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Carrying Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Continuously
• Peripheral Vision: Continuously
• Depth Perception: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs*: Occasionally
• Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
A leading global event production company with unmatched technical expertise and a hospitality-first approach.
Encore is your full-service event production partner with more than 80 years of experience. Each year, Encore delivers more than 350,000 events in 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. Through event technology, rigging infrastructure, production and creative services, our team brings a unique blend of technical expertise with a commitment to delivering excellent service for every event. Proud to be one of the Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for five years running. Encore: events that transform.
Offices: 5100 N River Rd, Schiller Park, Illinois 60176, US
A leading global event production company with unmatched technical expertise and a hospitality-first approach.
Encore is your full-service event production partner with more than 80 years of experience. Each year, Encore delivers more than 350,000 events in 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. Through event technology, rigging infrastructure, production and creative services, our team brings a unique blend of technical expertise with a commitment to delivering excellent service for every event. Proud to be one of the Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for five years running. Encore: events that transform.
Offices: 5100 N River Rd, Schiller Park, Illinois 60176, US
