St. Louis, Missouri, United States · On-site
$15/hr–$20/hr
Position Overview This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and…
Skills: Driving, Customer Service, Vehicle Maintenance, Load Securement, GPS Navigation
Calgary, Alberta, Canada · On-site
Position Overview The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales…
Skills: Event Sales, CRM Management, Customer Relationship Management, Order Entry, Billing
Fort Worth, Texas, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio visual equipment setup, Equipment operation, Customer service, Troubleshooting, Problem solving
Dallas, Texas, United States · On-site
$15/hr–$20/hr
Position Overview The Customer Experience Coordinator will act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relations…
Skills: Customer Relationship Management, Billing Reconciliation, Microsoft 365, Interpersonal Communication, Organizational Skills
Kansas City, Missouri, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Setup, Equipment Operation, Troubleshooting, Customer Service, Event Technology
St. Louis, Missouri, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Setup, Equipment Operation, Customer Service, Troubleshooting, Problem Solving
Oceanside, California, United States · On-site
$25/hr–$25/hr
Position Overview The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This…
Skills: Audio Visual Setup, Technical Troubleshooting, Customer Service, Equipment Operation, Event Technology
Los Cabos Municipality, Baja California Sur, Mexico · On-site
¿Te imaginas trabajar cerca de la playa, vivir nuevas experiencias y disfrutar un estilo de vida más tranquilo? Si eres soltero, aventurero y estás listo para un cambio, está vacante puede ser…
Skills: Conversational English, Audiovisual Operation, Event Planning, Resource Management, Staff Supervision
Higüey, La Altagracia, Dominican Republic · On-site
Empresa dedicada a la producción de Eventos Audiovisuales, solicita: Sales Manager - In House ***Requisitos:*** 2+ años de experiencia equivalente. 1 año en ventas sector MICE o experiencia hotelera …
Skills: Proactive Sales, Consultative Selling, Budget Preparation, Proposal Presentation, Client Relationship Management
Naucalpan de Juárez, State of Mexico, Mexico · On-site
Auxiliar o Analista de Seguridad Social y Nómina Zona a Laborar: Miguel Hidalgo ¿Qué harás en este rol? • Calcular y presentar nóminas quincenales y semanales. • Gestionar mov…
Skills: Payroll Calculation, Social Security Management, SUA, IDSE, REPSE
Savannah, Georgia, United States · On-site
$65k–$84k/yr
Position Overview The Rigging Manager is responsible for the management and safe execution of rigging events in an Encore approved rigging venue. The Rigging Manager approves all Rigging designs using structural data and…
Skills: Rigging Management, Load Calculations, CAD Software, Staff Supervision, Safety Compliance
Houston, Texas, United States · On-site
$15/hr–$20/hr
Position Overview Warehouse and Driver Technician (Class C Non-CDL) is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse and Driver Technician is sh…
Skills: Shipping and Receiving, Inventory Control, Quality Control, Forklift Operation, CDL Class C Driving
Bellevue, Washington, United States · On-site
$29/hr–$38/hr
Position Overview The Project Coordinator, Venues is responsible for the planning and execution of small events or a portion of a large event. This position will ensure successful and profitable execution of events by fo…
Skills: Event Planning, Project Coordination, Technical Production, Customer Service, Operational Logistics
Lexington, Kentucky, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio Visual Setup, Equipment Operation, Customer Service, Troubleshooting, Problem Solving
Schiller Park, Illinois, United States · On-site
$65k–$84k/yr
Position Overview Reporting to the Director, Financial Systems and Automation, the Business License & Registration Specialist coordinates and administers business license, registration, and related compliance activities …
Skills: Business Licensing, Regulatory Compliance, Financial Reconciliation, Tax Research, Microsoft Excel
Melbourne, Victoria, Australia · On-site
Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire. At Encore we believe in creating memorable event experiences that engage and transform organisation…
Skills: AV Solutions Selling, Account Management, P&L Management, Event Staging, Client Relations
Melbourne, Victoria, Australia · On-site
Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire. At Encore we believe in creating memorable event experiences that engage and transform organisation…
Skills: Customer Service, Communication Skills, Client Relationship Management, Sales, Billing Administration
Melbourne, Victoria, Australia · On-site
Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire. At Encore we believe in creating memorable event experiences that engage and transform organisation…
Skills: Operational Execution, Technical Team Leadership, Resource Planning, Stakeholder Management, Customer Service
Dallas, Texas, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio visual equipment setup, Customer service, Troubleshooting, Problem solving, Technical support
Grapevine, Texas, United States · On-site
$14/hr–$18/hr
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a…
Skills: Audio visual equipment setup, Equipment operation, Troubleshooting, Customer service, Technical support
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Responsible for the timely delivery and pick-up of goods using non-CDL vehicles while ensuring order accuracy and secure loading. Performs vehicle inspections, basic maintenance, and provides high-quality customer service to internal and external clients.
Requires a high school diploma or GED and a valid driver's license with at least 2 years of driving experience and a clean record. Must be physically capable of lifting up to 50 lbs and maneuvering vehicles in heavy city traffic.
This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods. Driving, delivering, and pick-up using Encore owned, leased, or rented trucks with a gross vehicle weight of less than 26,001 lbs. Responsible for obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL). This position reports to the Warehouse Operations Manager.
Driving, Delivery, and Pick-up:
• Drive Encore owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs
• Maintain set routes and schedules as directed by their supervisor to meet customer expectations
• Loading and unloading of vehicles
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear
• Obey all applicable traffic laws and drive according to the weather/road conditions.
• Able to complete a manual and/or electronic log book, based on assigned region
Customer Service:
• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers
• Maintain a positive relationship with all clients through effective communication and interaction
• Ensures consistent communication with Dispatcher on an as needed basis
Equipment Handling
• Assist hotel and warehouse team with pulling, receiving, and transportation of equipment
• Participate in annual physical inventory process
• Perform quality control and equipment staging in warehouse as directed.**(driver’s not allowed to leave trucks)
• Ensure all equipment is picked up and/or delivered on site
Vehicle Maintenance:
• Works with the dispatcher or warehouse supervisors to ensure that vehicles are well maintained through scheduled service appointments as required
• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip
• Maintain and replenish all vehicle fluids as needed – (e.g. wiper fluid, DEF, etc.)
• Identify mechanical maintenance needs as they occur
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner
• High School Diploma / GED
• Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs
• Valid Driver’s License minimum of 2 years driving experience
• Clean driving record
• Basic Computer Skills
• Exceptional customer service skills
• General knowledge of vehicle inspection and maintenance
• General understanding of proper load securement
• Proficient using GPS and other routing systems
• Ability to drive or sit for long hours at a time
• Good communication skills with internal and external customers
• High degree of team work with customers, peers, and managers
• General competencies skills in smart phone use
• Serve as a brand advocate and ambassador in every interaction
• Ability to maneuver vehicle in heavy city traffic conditions
• Ownership
• Hospitality
• Professionalism
• Responsiveness
• Safety Conscience
• Ensures Accountability
• Instills Trust
• Communicates Effectively
• Action Oriented
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 6-8 hours per day
• Standing: 2-3 hours per day
• Walking: 0-1 hour per day
• Stooping: 0-1 hour per day
• Crawling: 0-1 hour per day
• Kneeling: 0-1 hour per day
• Bending: 0-1 hour per day
• Reaching (above your head): 0-1 hour per day
• Climbing: 0-1 hour per day
• Grasping: 0-1 hour per day
Lifting Requirements
• 0 - 15 lbs*: Frequently
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Carrying Requirements
• 0 - 15 lbs*: Frequently
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Frequently
• Color Vision: Continuously
• Peripheral Vision: Occasionally
• Depth Perception: Occasionally
• Hearing: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
*Identifies the physical requirements that team members perform without assistance.
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in a hotel, warehouse, or vehicle on the road. Team members will frequently visit other Encore locations, and non-Encore venues for meetings, and/or deliveries. Working times will include days and may include evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures, dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
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A leading global event production company with unmatched technical expertise and a hospitality-first approach.
Encore is your full-service event production partner with more than 80 years of experience. Each year, Encore delivers more than 350,000 events in 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. Through event technology, rigging infrastructure, production and creative services, our team brings a unique blend of technical expertise with a commitment to delivering excellent service for every event. Proud to be one of the Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for five years running. Encore: events that transform.
Offices: 5100 N River Rd, Schiller Park, Illinois 60176, US
A leading global event production company with unmatched technical expertise and a hospitality-first approach.
Encore is your full-service event production partner with more than 80 years of experience. Each year, Encore delivers more than 350,000 events in 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. Through event technology, rigging infrastructure, production and creative services, our team brings a unique blend of technical expertise with a commitment to delivering excellent service for every event. Proud to be one of the Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for five years running. Encore: events that transform.
Offices: 5100 N River Rd, Schiller Park, Illinois 60176, US
