Arklow, Leinster, Ireland · Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Account Management, Upselling, Customer Retention, Relationship Building, Negotiation
Andover, Minnesota, United States · On-site
$25/hr–$31/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Customer relationship management, Retail banking, Financial counseling, Digital banking products, Sales
Los Angeles, California, United States · Hybrid
$118k–$144k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship management, Business development, Sales expertise, Financial acumen, Lending
Burien, Washington, United States · On-site
$24/hr–$30/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Customer relationship management, Financial counseling, Retail banking, Digital product education, Account opening
SeaTac, Washington, United States · On-site
$24/hr–$30/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Customer relationship management, Retail banking, Financial counseling, Digital banking products, Account opening
Ireland, England, United Kingdom · Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Account management, Sales, Customer retention, Upselling, Portfolio management
Benicia, California, United States · On-site
$29/hr–$35/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Client relationship management, Retail banking, Financial counseling, Digital products, Sales
Jacksonville, Illinois, United States · On-site
$20/hr–$23/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Client relationship management, Retail banking, Financial counseling, Digital banking products, Customer service
Hopkins, Minnesota, United States · On-site
$133k–$157k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Technology risk management, IT asset management, Software asset management, Configuration management, Technology governance
Maple Grove, Minnesota, United States · On-site
$21/hr–$26/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Customer Service, Sales, Financial Counseling, Digital Banking Proficiency
Warsaw, Masovian Voivodeship, Poland · Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Python, SAS, Credit risk modeling, Git, SQL
Hopkins, Minnesota, United States · On-site
$120k–$141k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Technology Risk Management, Cloud Risk Management, AWS, Azure, Control Design
Minneapolis, Minnesota, United States · Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Fixed Income Knowledge, Portfolio Analytics, Microsoft Excel, MS SQL, Data Transformation
Minneapolis, Minnesota, United States · Hybrid
$133k–$157k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Go-To-Market Strategy, Multi-channel Marketing, Client Engagement, Customer Acquisition, KPI Establishment
Luxembourg, Luxembourg, Luxembourg · Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: AML/KYC, FATCA/CRS, Transfer Agency, Team Leadership, Investor Onboarding
Topeka, Kansas, United States · On-site
$21/hr–$26/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Retail Banking, Customer Service, Digital Banking Proficiency, Financial Needs Assessment
Renton, Washington, United States · On-site
$24/hr–$30/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Retail Banking, Customer Service, Digital Banking Proficiency, Financial Counseling
Blaine, Minnesota, United States · On-site
$21/hr–$26/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Customer relationship management, Retail banking, Financial counseling, Digital banking products, Proactive outreach
Madison, Wisconsin, United States · On-site
$20/hr–$24/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Client relationship management, Retail banking, Financial counseling, Digital products, Account opening
Knoxville, Tennessee, United States · Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Mortgage sales, Loan origination, Business development, Relationship management, Sales strategy
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Account Manager provides proactive support to a portfolio of small to medium-sized clients to ensure satisfaction and retention. The role focuses on increasing profitability through upselling ancillary products and meeting key performance indicators.
Candidates need at least 2 years of experience in a sales-driven account management role with a proven track record of hitting revenue targets. A Leaving Certificate or equivalent is required, along with strong communication and negotiation skills.
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
The Customer Account Manager is responsible for proactive support and service to an assigned portfolio of small to medium-sized clients via telephone or email. The role includes account maintenance, growth, increased profitability, overall client satisfaction, and projects to identify opportunities to enhance the profitability of the client relationship.
At least 2 years’ experience in a customer account management role in a sales driven environment.
Evidence of consistently hitting and overachieving revenue targets.
Ability to prioritize and manage a large portfolio with a strong focus on retention and growing your book of business.
Excellent time management and organisational skills.
Proven ability to develop and maintain relationships at all levels of a company.
Broad commercial and financial acumen and awareness of issues involved in negotiating and has ability to negotiate logically and constructively.
An influential and highly effective communicator (verbal/non-verbal/written) with strong interpersonal skills.
A team player able to work and support colleagues across a multinational organisation.
A willingness to accept change and the ability to maintain effectiveness in a changing environment.
Strong relationship building and influencing skills.
Leaving Certificate or equivalent as standard.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
We offer a market-competitive compensation package that includes:
Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.
We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.
Posting may be closed earlier due to high volume of applicants.
We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.
Elavon, a wholly owned subsidiary of U.S. Bank, is the connecting force behind smarter payments – bringing together secure, scalable solutions backed by trusted industry expertise to move commerce forward. For more than 30 years, Elavon has helped businesses simplify payments and grow with confidence. Our intuitive technologies and integrated tools make every aspect of commerce more seamless, secure, and scalable – from accepting transactions to managing risk, settlement, and support. We partner with organizations of all sizes, across industries and geographies, handling the full acquiring relationship while working closely with clients to understand their goals. By integrating the entire payments ecosystem, Elavon helps businesses focus on what matters most: progress.
Offices: Two Concourse Parkway, Suite 800, Atlanta, GA 30328, US · 7300 Chapman Hwy, Knoxville, TN 37920, US
Elavon, a wholly owned subsidiary of U.S. Bank, is the connecting force behind smarter payments – bringing together secure, scalable solutions backed by trusted industry expertise to move commerce forward. For more than 30 years, Elavon has helped businesses simplify payments and grow with confidence. Our intuitive technologies and integrated tools make every aspect of commerce more seamless, secure, and scalable – from accepting transactions to managing risk, settlement, and support. We partner with organizations of all sizes, across industries and geographies, handling the full acquiring relationship while working closely with clients to understand their goals. By integrating the entire payments ecosystem, Elavon helps businesses focus on what matters most: progress.
Offices: Two Concourse Parkway, Suite 800, Atlanta, GA 30328, US · 7300 Chapman Hwy, Knoxville, TN 37920, US
