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Full-time
14 Monthly Salaries, Monthly Performance Bonuses, Private Medical Insurance, Life Insurance, Corporate Laptop, Internal Career Advancement
Posted 37d ago
~40 hrs/week
Remote in Greece
Responsibilities
Act as a specialized travel logistics consultant managing client communications via phone, email, and chat. Resolve complex booking anomalies and billing inquiries while maintaining accurate records in the corporate database.
Requirements
Candidates must have native-level Dutch (C2) and corporate English (B2) proficiency. Must be physically based in Greece or relocating there, with a quiet home office and valid work authorization.
Full job description
Mandatory Location Notice: This opening is restricted exclusively to professionals currently living in Greece or those coordinating an independent move to the country. We cannot review or consider applications from candidates based abroad who do not plan to establish a working residence within Greece.
Role Introduction & Project Scope
Our organization is actively hunting for proactive problem-solvers to represent the corporate image of a premier international powerhouse in the digital travel sector. This placement positions you as a critical brand guardian for a world-renowned company, offering a completely virtual career path that can be carried out from any town, city, or island across Greece.
In this position, your duties go far beyond elementary customer support. You will function as a specialized travel logistics consultant, protecting the company's market reputation by untangling intricate booking details and ensuring every vacationer experiences an uninterrupted, high-quality itinerary. As a primary liaison, you will serve as the definitive link connecting technical accuracy with guest satisfaction.
Key Responsibilities & Day-to-Day Operations
As a Travel Logistics Advisor, your daily workflow will involve:
Multichannel Interaction: Managing diverse client communications—including phone networks, email systems, and live text chat—utilizing polished, articulate fluency in both Dutch and English.
Analytical Resolution: Rectifying elaborate reservation anomalies and billing inquiries rapidly while delivering compassionate, supportive care.
Specialized Consultation: Maintaining comprehensive knowledge of global transit protocols and internal digital platforms to deliver premium, reliable guidance.
System Documentation: Thoroughly logging every customer engagement within the corporate database to preserve an impeccable, accurate historical record.
Target Attainment: Consistently achieving individual performance benchmarks while collaborating with an international workforce to elevate overall service standards.
Candidate Profile: Prerequisite Skills & Mindset
We seek highly disciplined individuals who thrive under minimal supervision within a dynamic, digital workspace.
Linguistic Mastery: Native-level command of Dutch (C2 proficiency) accompanied by a robust, corporate command of English (B2 proficiency minimum) for internal team alignment.
Workplace Prerequisites: Valid authorization to work within Greece alongside a quiet, secluded home office space equipped with high-speed, stable internet infrastructure.
Interpersonal Excellence: Superior communication skills coupled with the emotional maturity to remain unruffled and professional during high-pressure client escalations.
Autonomous Drive: Strong personal accountability to execute demanding workflows and manage your obligations independently in a 100% virtual environment.
Compensation, Perks, & Career Progression
We provide a robust rewards framework engineered to enrich your lifestyle and accelerate your professional advancement:
Premium Remuneration: A specialized compensation package scaled for bilingual experts in Greece, featuring the traditional 14 monthly salaries per calendar year.
Monthly Incentives: Extra performance-linked cash bonuses distributed monthly for meeting and exceeding corporate goals.
Immediate Insurance: Full private medical and life insurance coverage effective from your absolute first day on the job.
Workstation Delivery: Provision of a complete, premium hardware kit—including a high-performance corporate laptop—shipped directly to your residence.
Vertical Mobility: Transparent internal pathways facilitating advancement into leadership, quality assurance, or team management roles.
Expatriate Relocation Concierge (For International Moves)
For candidates transitioning to Greece from another country to assume this role, we ensure a seamless and comfortable relocation experience:
Sponsored Airfare: The corporation fully covers the cost of your commercial flight into Greece.
Corporate Lodging: 30 days of complimentary, premium temporary accommodation to allow you to settle in completely stress-free.
Bureaucratic Assistance: Dedicated individual support to guide you through local government onboarding, including securing your Greek tax identification (AFM) and social security registrations (AMKA).
How to Apply
Ready to take the leap and launch your remote career with a global industry leader? Click "Apply Now" to send us your current CV in English! Our recruitment team will get in touch with you shortly for an initial virtual screening.