Durham, North Carolina, United States · Hybrid
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Care, Medical History Collection, Vital Signs Monitoring, EKG Performance, Phlebotomy
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Assessment, Nursing Care Planning, Patient Education, Clinical Documentation, Hyperbaric Treatment
Durham, North Carolina, United States · On-site
Job Summary The Program Lead provides strategic, program-wide leadership for the nursing curriculum across all levels of the program. This role builds upon Level Lead responsibilities and assumes broader accountability f…
Skills: Strategic Planning, Curriculum Development, Faculty Mentorship, Accreditation Compliance, Educational Technology
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Immunofluorescence Assay, Manual ELISA, Specimen Handling, Instrumentation Calibration, Quality Control
Durham, North Carolina, United States · On-site
Occ Summary CLASSIFICATION ESTABLISHED FOR ANY NON-DUKE STUDENT PAID AT AN HOURLY RATE. THIS INCLUDES HIGH SCHOOL STUDENTS, VISITING UNDERGRADUATE STUDENTS, AND HOURLY VISITING GRADUATE STUDENTS. THE INCUMBENT WILL PERFO…
Iredell County, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Insurance Analysis, Patient Registration, Financial Counseling, Prior Authorization, Medical Billing
Durham, North Carolina, United States · On-site
$19/hr–$30/hr
Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duk…
Skills: Office Management, Program Coordination, Budgeting, Event Planning, Administrative Support
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Administrative Support, Patient Scheduling, Medical Record Management, Telephone Etiquette, Clerical Tasks
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Care, Vital Signs Monitoring, Electronic Medical Records, Medical Asepsis, Basic Life Support
Iredell County, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Case Management, Discharge Planning, Care Coordination, Patient Assessment, Utilization Management
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Insurance Verification, Patient Registration, Medical Billing, Financial Counseling, Prior Authorization
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Medical Typing, Medical Terminology, Reception, Editing/Proofing, Filing
Durham, North Carolina, United States · On-site
Duke University School of Nursing Established in 1931, Duke University School of Nursing is a national leader in preparing nurse clinicians, scholars, and innovators who are transforming healthcare through excellence in …
Skills: Mixed Methods Research, Quantitative Data Analysis, Qualitative Data Analysis, STATA, SAS
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Phlebotomy, Specimen Processing, Patient Registration, Order Entry, Quality Control
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Prescription Processing, Medication Preparation, Aseptic Technique, IV Solution Preparation, Inventory Management
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Clinical Management, Staff Supervision, Budgeting, Patient Advocacy, Strategic Planning
Durham, North Carolina, United States · Hybrid
Senior Analyst IT, Research Computing – AI Engagement Specialist Be You. Research Computing at Duke University is looking for a Senior Analyst IT, Research Computing AI Engagement Specialist to help researchers effective…
Skills: Python, MATLAB, R, C/C++, Machine Learning
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Phlebotomy, Specimen Processing, Patient Registration, Order Entry, Quality Control
Durham, North Carolina, United States · Remote Solely
$60k–$97k/yr
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusi…
Skills: Grant Management, Contract Administration, Budget Reconciliation, Financial Reporting, Clinical Research Administration
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Sterile Compounding, Intravenous Admixtures, Aseptic Technique, Medication Distribution, Pharmacy Software
Durham, North Carolina, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The CMA provides clinical support including monitoring vitals, performing basic lab tests, and administering medications. Additionally, they handle administrative duties such as scheduling appointments, managing medical records, and coordinating patient referrals in a high-volume call center environment.
Candidates must hold a CMA certification (AAMA, AMT, NHA-CCMA, NCMA, or ARMA) and BLS certification. A high school diploma or GED is required, with graduation from an accredited Medical Assistant program strongly preferred.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.
Certified Medical Assistant - Patient Engagement Center
$7,500 Commitment Bonus for Eligible Candidates
Certified Medical Assistant certification is required prior to beginning position.
The Duke Primary Care Patient Engagement Center (DPC PEC) is a high-volume, patient-focused call center that plays a key role in supporting the entire Duke Primary Care network. Handling over 3,500 calls each day, the center provides telephonic assistance for a wide range of needs—including acute and chronic conditions, preventative care, specialty referrals, and prescription refill requests. Staff also manage a dedicated prescription refill line and ensure patient messages are returned promptly and with compassion. With a strong focus on clear, consistent, and caring communication, the DPC PEC helps patients stay connected to their care teams and feel supported every step of the way.
Location: 14 Moore Drive Research Triangle Park, NC 27709
*This position can be remote after the 90-day probationary period if metrics are completed successfully.
Available Shifts:
What you will do:
Clinical responsibilities:
Administrative responsibilities:
What you will need:
Education:
Education
Experience
Level I -- No experience required.
Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
Degrees, Licensure, and/or Certification
Knowledge, Skills, and Abilities:
Job Title: MEDICAL ASSISTANT, CERTIFIED
Job Code: 4261
FLSA: N
Job Level: C2
Revised Date: 01/30/2023
Supervisory Responsibility: No
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 Davies Award Recipient, Duke Health is nationally recognized for IT and information management as the first healthcare system to be awarded top honors by the Healthcare Information and Management Systems Society (HIMSS) for inpatient, ambulatory and analytics health information technology capabilities. As a ‘Most Wired’ health system, our employees are among the top-skilled IT experts in the Triangle and work with leading scholars and researchers across Duke University to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.
Offices: 2424 Erwin Road, Durham, NC 27715, US
View all jobs at Duke Health Technology SolutionsDuke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 Davies Award Recipient, Duke Health is nationally recognized for IT and information management as the first healthcare system to be awarded top honors by the Healthcare Information and Management Systems Society (HIMSS) for inpatient, ambulatory and analytics health information technology capabilities. As a ‘Most Wired’ health system, our employees are among the top-skilled IT experts in the Triangle and work with leading scholars and researchers across Duke University to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.
Offices: 2424 Erwin Road, Durham, NC 27715, US
View all jobs at Duke Health Technology Solutions