Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Inventory Management, SAP, Pyxis, Shipping and Receiving, Customer Service
Durham, North Carolina, United States · Hybrid
$60k–$97k/yr
Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duk…
Skills: Grants Administration, Contract Management, Budget Reconciliation, Financial Reporting, Pre-award Management
Durham, North Carolina, United States · On-site
Job Summary The Program Lead provides strategic, program-wide leadership for the nursing curriculum across all levels of the program. This role builds upon Level Lead responsibilities and assumes broader accountability f…
Skills: Strategic Planning, Curriculum Development, Faculty Mentorship, Accreditation Compliance, Educational Technology
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Histology, Immunohistochemistry, Special Stains, Specimen Handling, Laboratory Instrumentation
Durham, North Carolina, United States · On-site
Occ Summary CLASSIFICATION ESTABLISHED FOR ANY NON-DUKE STUDENT PAID AT AN HOURLY RATE. THIS INCLUDES HIGH SCHOOL STUDENTS, VISITING UNDERGRADUATE STUDENTS, AND HOURLY VISITING GRADUATE STUDENTS. THE INCUMBENT WILL PERFO…
Iredell County, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing Process, Patient Assessment, Care Planning, BLS, Clinical Documentation
Iredell County, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Decontamination, Sterilization, Medical Instrumentation Assembly, High-level Disinfection, Instrument Tracking Systems
Durham, North Carolina, United States · Remote Solely
$60k–$97k/yr
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusi…
Skills: Grant Management, Contract Administration, Budget Reconciliation, Financial Reporting, Clinical Research Administration
Iredell County, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Insurance Analysis, Patient Registration, Financial Counseling, Prior Authorization, Medical Billing
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Financial Analysis, Budget Preparation, Pharmacy Operations, Billing, Reimbursement Methodologies
Durham, North Carolina, United States · On-site
$19/hr–$28/hr
Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duk…
Skills: Econometrics, Statistics, Data Science, R, Python
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Administrative Support, Patient Scheduling, Medical Record Management, Telephone Etiquette, Clerical Tasks
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Visual Acuity Testing, Tonometry, Lensometry, Pupil Assessment, Visual Fields Testing
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Medical Typing, Medical Terminology, Reception, Editing/Proofing, Filing
Durham, North Carolina, United States · On-site
Duke University School of Nursing Established in 1931, Duke University School of Nursing is a national leader in preparing nurse clinicians, scholars, and innovators who are transforming healthcare through excellence in …
Skills: Mixed Methods Research, Quantitative Data Analysis, Qualitative Data Analysis, STATA, SAS
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Visual Acuity Testing, Tonometry, Lensometry, Pupil Assessment, Visual Fields Testing
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing Process, Patient Assessment, PreOp Care, PACU Care, Critical Care
Wake County, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Scheduling, Customer Service, Insurance Verification, Cash Management, Medical Billing
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Administrative Assistance, Calendar Management, Travel Coordination, Clinical Scheduling, Record Keeping
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Administrative Support, Patient Scheduling, Medical Records Management, Epic, Maestro Care
Durham, North Carolina, United States • On-site
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Manage the computerized entry, distribution, and inventory of hospital supplies, linen, and equipment. Ensure accurate stock levels through cycle counts and coordinate shipping and receiving activities to support patient care.
Requires a High School Diploma or GED and 1-2 years of experience in logistics, warehousing, or customer service. Candidates must be physically able to lift up to 50 pounds and push/pull carts up to 100 pounds.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Raleigh Hospital, A Campus of Duke University Hospital
Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.
Work Location: Duke Raleigh Hospital, 3400 Wake Forest Rd, Raleigh, NC 27609
Work Schedule: 8:00 am - 4:30 pm, Monday - Friday
Bonus: This position offers a $2,500 commitment bonus!
Occupational Summary Perform duties in computerized order entry, distribution of all supplies, linen, equipment, shipping, and receiving of hospital merchandise. Maintain good inventory management processes, meet supply needs with prompt delivery, assure the accuracy of issues, and ensure the good working order and availability of equipment.
Work Performed
Level 1 Responsibilities Have responsibilities in at least one of the following areas to ensure optimal inventory management for in-scope facilities. In accordance with established policies and procedures, Level 1 staff are required to:
Distribute and restock supplies and/or linen to end users in accordance with established policies and procedures.
Use appropriate Supply Chain technologies (Pyxis and SAP) to document the movement of supplies.
Perform cycle counts on a regular basis to ensure accuracy of stock levels in all areas.
Check expiration dates on supplies on a regular basis and document and discard expired products.
Accept and sign for deliveries from distributors as necessary.
Inspect shipments, enter Goods Receipts into SAP, and file packing slips.
Report identified shipment discrepancies to SC onsite management.
Prepare and ship out Vendor Returns, ensuring rotation of stock in all areas.
Move and stock supplies to appropriate shelving locations once receiving is complete.
Transport shipments from the loading dock to the stockroom and deliver packages to appropriate purchasers.
Deliver non-supply items when specified (e.g., medical gas, linen) in a timely manner.
Participate and perform mid-year and year-end inventory counts.
Ensure all STAT orders are completed according to the specified service level agreement.
Demonstrate excellent customer service when interacting with end customers to address linen and/or supply questions.
Ensure all Supply Chain work areas are clean and organized, including all other supply storage areas throughout the facility.
Proactively provide recommendations on operational efficiency improvements to Supply Chain management.
Level 2 Responsibilities In addition to the responsibilities of Level 1 listed above, Level 2 staff are expected to spend at least 50% of their time on a multitude of the functions below:
Act as a mentor/preceptor to all Level 1 Supply Chain Associates and act as back-up Team Lead if necessary.
Demonstrate excellent customer service in all areas when interacting with customers, including nursing floors and OR environments (physicians, surgery techs/nurses, Cath Lab techs/nurses, or other specialty area techs/nurses) to address supply-related questions as necessary.
Deliver, manage, and coordinate supplies/other products to off-site clinics and/or facilities as needed.
Manage inventory, assist in preparations, and perform annual inventory counts.
Oversee consignment inventory and processes, and potentially oversee inventory management of procedural areas.
Proactively collaborate with other Supply Chain stakeholders to adjust par levels and address slow-moving items based on supply usage.
Troubleshoot supply shortage issues and articulate known impacts.
Effectively use the ERP system to pull reports, find products, use handheld technologies for delivery and PAR replenishment, and run reports in SAP to close out daily transactions.
Act as the Subject Matter Expert (SME) for the TIMS module, including receiving and documenting.
Pull EPIC Reports and use them as a tool and/or pull reports from Pyxis and analyze data to provide appropriate recommendations.
Participate in PERT, OR EDIT, and VAT discussions as assigned.
Manage vendors by accessing and utilizing Vendormate as assigned.
Work with customers to help reconcile invoices as needed.
Complete all assigned tasks with minimal supervision from the Team Lead and Manager.
General Requirements (Levels 1 & 2)
Demonstrate a general ability and willingness to perform additional job functions (within reason) necessary to ensure safe patient care practices as directed by Supply Chain management.
Cross-train and perform, when needed, in other Supply Chain-related responsibilities.
Work cooperatively and communicate well with others to achieve organizational and team goals.
Respond to customers' needs in a professional manner and operate effectively in a computerized environment.
Knowledge, Skills, and Abilities
Level 1 Characteristics
Ability to exert 20 to 50 pounds of force occasionally, 10 to 25 pounds of force frequently, and up to 10 pounds of force constantly to move objects.
Ability to meet exertional requirements to push/pull unloaded and loaded supply carts requiring up to 100 pounds of exertional force daily.
Capacity for frequent reaching, lifting, stooping, and bending in daily duties.
Ability to strive to improve processes to enhance services.
Work cooperatively with others to achieve organizational and team goals.
Ability to contribute to creating new ideas and problem-solving.
Possess a sense of urgency and a proactive customer service philosophy.
Level 2 Characteristics
All Level 1 knowledge, skills, and abilities.
Experience using an ERP system.
Demonstrated competency in inventory management.
Minimum Qualifications
Education
High School Diploma or G.E.D. is required.
Some college-level coursework is preferred, but not required.
Experience
Level 1: At least 1 year of work experience, including experience in one of the following areas: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control, or another comparable service line. Strongly prefer experience in a fast-paced, customer service environment.
Level 2: At least 2 years of work experience, to include experience in at least one of the following disciplines: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control, or another comparable service line.
Degrees, Licensures, Certifications
A Valid Driver's License may be required.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 Davies Award Recipient, Duke Health is nationally recognized for IT and information management as the first healthcare system to be awarded top honors by the Healthcare Information and Management Systems Society (HIMSS) for inpatient, ambulatory and analytics health information technology capabilities. As a ‘Most Wired’ health system, our employees are among the top-skilled IT experts in the Triangle and work with leading scholars and researchers across Duke University to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.
Offices: 2424 Erwin Road, Durham, NC 27715, US
View all jobs at Duke Health Technology SolutionsDuke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 Davies Award Recipient, Duke Health is nationally recognized for IT and information management as the first healthcare system to be awarded top honors by the Healthcare Information and Management Systems Society (HIMSS) for inpatient, ambulatory and analytics health information technology capabilities. As a ‘Most Wired’ health system, our employees are among the top-skilled IT experts in the Triangle and work with leading scholars and researchers across Duke University to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.
Offices: 2424 Erwin Road, Durham, NC 27715, US
View all jobs at Duke Health Technology Solutions