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Full-time
Posted 9d ago
Apply by Nov 30
~40 hrs/week
Responsibilities
Manage sales, profitability, and in-store execution for assigned customers while aligning brand strategies to drive growth. Oversee departmental budgets, annual negotiations, and cross-functional collaboration to ensure effective demand and supply chain execution.
Requirements
Requires a minimum of 5 years of experience in FMCG Key Account Management with strong business acumen and negotiation skills. Candidates must be proficient in data analysis and Excel, with a willingness to travel for customer meetings.
Full job description
About The Role
Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth
What You Will Deliver
Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement
Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
Develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions
Develop, monitor and recommend improvement initiatives on business processes, customer services and new techniques (category management, scanning, etc.)
Develop and build relationships with customers and a network of contacts to order to understand customer needs and achieve business objectives
Work closely with the cross-functional teams (e.g. Trade Marketing, Product Manager and Supply Chain Management) to ensure efficient and effective execution
What You Bring
Proven minimum 5 years experience as a FMCG Key Account Management role or in a similar role, managing large corporate accounts.
Strong business acumen and understanding of key account management principles and strategies.
Excellent communication and negotiation skills, with the ability to build rapport and influence at all levels of an organization.
Demonstrated ability to identify client needs, develop customized solutions, and close deals.
Exceptional organizational and time management skills, with the ability to handle multiple priorities and deadlines effectively.
Analytical mindset and proficiency in data analysis to identify trends, opportunities, and challenges.
Proficient in using Excel Files and other relevant tools to track account activities, manage leads, and generate reports.
Willingness to travel as required to meet with customers and attend industry events. (minimal)
About DKSH
DKSH’s purpose is to enrich people’s lives. For over 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 35 markets across Asia Pacific, Europe, and North America. We employ over 26,800 specialists and produced net sales of CHF 11.1 billion in 2025.
Why it's great to work with us
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
Learn more about working at DKSH: https://bit.ly/dksh-careers
View jobs now: https://bit.ly/dksh-jobs
*We do not send job offers from free email services (Gmail, Yahoo mail, Hotmail, etc.), request money from candidates, or require personal documents like bank account details, tax forms, or credit card information from candidates before they are hired: https://bit.ly/dksh-recruitment-disclaimer.
Market Expansion ServicesSourcingResearch and analysisMarketing and salesDistribution and logisticsAfter-sales servicesConsumer GoodsTechnologyHealthcareSpecialty Chemicals
About DKSH
DKSH’s purpose is to enrich people’s lives. For over 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 35 markets across Asia Pacific, Europe, and North America. We employ over 26,800 specialists and produced net sales of CHF 11.1 billion in 2025.
Why it's great to work with us
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
Learn more about working at DKSH: https://bit.ly/dksh-careers
View jobs now: https://bit.ly/dksh-jobs
*We do not send job offers from free email services (Gmail, Yahoo mail, Hotmail, etc.), request money from candidates, or require personal documents like bank account details, tax forms, or credit card information from candidates before they are hired: https://bit.ly/dksh-recruitment-disclaimer.
Market Expansion ServicesSourcingResearch and analysisMarketing and salesDistribution and logisticsAfter-sales servicesConsumer GoodsTechnologyHealthcareSpecialty Chemicals