Chennai, Tamil Nadu, India · On-site
Handle customer queries and service requests via inbound calls. Understand customer requirements and provide effective resolutions. Ensure customer satisfaction through professional communication and problem-solving. Wor…
Skills: Customer Service, Inbound Call Handling, Problem Solving, Professional Communication, Query Resolution
Bengaluru, Karnataka, India · On-site
We are seeking a detail-oriented and governance-driven IT Asset Manager to oversee the end-to-end lifecycle management of IT assets across the organization. The role will ensure accurate asset tracking, compliance, cost …
Skills: IT Asset Management, Lifecycle Management, Asset Tracking, Compliance, Cost Control
Navi Mumbai, Maharashtra, India · On-site
As the Team Manager, you will play a crucial role in driving the success of our customer care team. Your primary responsibility will be to oversee and manage a team of Customer Care Executives, providing them with the ne…
Skills: Team Leadership, Interpersonal Skills, Communication, Problem-solving, CRM Systems
Hyderabad, Telangana, India · On-site
As a CCE, you will be the primary point of contact for our customers, handling their inquiries, concerns, and providing timely and accurate information. Your role is crucial in maintaining positive customer relationships…
Skills: Communication Skills, Problem-solving, Analytical Skills, Customer Service, CRM Software
Mumbai, Maharashtra, India · On-site
As a Training professional, you will play a crucial role in ensuring the success and growth of our customer care team. Your primary focus will be to design and deliver effective training sessions that align with our comp…
Skills: Training Design, Training Delivery, Instructional Design, Adult Learning Principles, Learning Management Systems
Thane, Maharashtra, India · On-site
The Executive will be the face of our company, responsible for creating a positive and memorable customer experience. This role requires excellent communication skills, a proactive approach, and a passion for delivering …
Skills: Communication Skills, Customer Service, Problem Solving, Conflict Resolution, CRM Systems
Mumbai, Maharashtra, India · On-site
As a Training professional, you will play a crucial role in ensuring the success and growth of our customer care team. Your primary focus will be to design and deliver effective training sessions that align with our comp…
Skills: Training Design, Training Delivery, Instructional Design, Adult Learning Principles, Learning Management Systems
Bhubaneswar, Odisha, India · On-site
As a Coll - EXE, you will be the primary point of contact for customers, ensuring a seamless and satisfactory experience. Your role is crucial in maintaining positive customer relationships and driving business growth. Y…
Skills: Customer Relations, Collections, Communication, Interpersonal Skills, Problem Solving
Karad, Maharashtra, India · On-site
As a Customer Relationship Executive, you will play a vital role in our company's success by fostering positive customer experiences. Your primary responsibility will be to act as the bridge between our company and our v…
Skills: Customer Relationship Management, Communication Skills, Problem Solving, Interpersonal Skills, MS Office
Ludhiana, Punjab, India · On-site
As a FOS Collection Executive, you will play a crucial role in maintaining positive customer relationships and ensuring the timely collection of EMI payments. You will be the primary point of contact for customers, provi…
Skills: EMI Collection, Customer Relationship Management, Online Payment Systems, Communication Skills, Interpersonal Skills
Jalna, Maharashtra, India · On-site
As a Customer Relationship Executive, you will play a vital role in our company's success by fostering positive customer experiences. Your primary responsibility will be to act as the bridge between our company and our v…
Skills: Customer Relationship Management, Communication Skills, Problem Solving, Interpersonal Skills, MS Office
Chennai, Tamil Nadu, India · On-site
A Desktop Support Engineer manages and troubleshoots a company's internal IT infrastructure. They configure hardware, resolve software issues, manage user accounts, and maintain network connections to ensure employee pro…
Skills: Hardware Configuration, Software Troubleshooting, User Account Management, Network Maintenance, IT Infrastructure Management
Dhule, Maharashtra, India · On-site
As a Customer Relationship Executive, you will play a vital role in our company's success by fostering positive customer experiences. Your primary responsibility will be to act as the bridge between our company and our v…
Skills: Customer Relationship Management, Communication Skills, Problem Solving, Interpersonal Skills, MS Office
Mumbai, Maharashtra, India · On-site
The Executive will be the face of our company, responsible for creating a positive and memorable customer experience. This role requires excellent communication skills, a proactive approach, and a passion for delivering …
Skills: Communication Skills, Customer Service, Problem Solving, Conflict Resolution, CRM Systems
Noida, Uttar Pradesh, India · On-site
As a WFM Executive, you will be responsible for implementing and maintaining effective workflow management strategies. Your expertise will contribute to the overall success of our BPM | WFM department, ensuring smooth op…
Skills: Workflow Management, Data Analysis, WFM Tools, Scheduling Software, Analytics Platforms
Sangamner, Maharashtra, India · On-site
As a Customer Relationship Executive, you will play a vital role in our company's success by fostering positive customer experiences. Your primary responsibility will be to act as the bridge between our company and our v…
Skills: Customer Relationship Management, Communication Skills, Problem Solving, Interpersonal Skills, MS Office
Chennai, Tamil Nadu, India · On-site
As a Tele Caller, you will play a crucial role in our Collections team, utilizing your communication skills and industry knowledge to effectively manage customer interactions. Your primary goal will be to ensure timely a…
Skills: Outbound Collections, Customer Service, Banking Software, CRM Systems, Verbal Communication
Chennai, Tamil Nadu, India · On-site
As a Customer Care Executive, you will play a vital role in our company's success by delivering an outstanding customer experience. Your primary responsibility will be to handle customer inquiries, provide accurate infor…
Skills: Customer Service, Communication Skills, Problem Solving, Critical Thinking, CRM Systems
Jalgaon, Maharashtra, India · On-site
As a Customer Relationship Executive, you will play a vital role in our company's success by fostering positive customer experiences. Your primary responsibility will be to act as the bridge between our company and our v…
Skills: Customer Relationship Management, Communication Skills, Problem Solving, Interpersonal Skills, MS Office
Maharashtra, India · On-site
As a Customer Relationship Executive, you will play a vital role in our company's success by fostering positive customer experiences. Your primary responsibility will be to act as the bridge between our company and our v…
Skills: Customer Relationship Management, Communication Skills, Problem Solving, Interpersonal Skills, MS Office
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Handle inbound customer queries and service requests to provide effective resolutions. Ensure high levels of customer satisfaction through professional communication and problem-solving.
Candidates should be graduates, preferably with a degree in BE, B.Tech, B.Sc, BCA, or B.Com. Confidence in handling customer calls and delivering excellent service is required.
Handle customer queries and service requests via inbound calls.
Understand customer requirements and provide effective resolutions.
Ensure customer satisfaction through professional communication and problem-solving.
Work in rotational day shifts (9-hour shifts, 6 days a week with 1 rotational weekly off).
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
Growing Revenue | Enabling Efficiency | Enhancing Experience
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve. With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider—we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business. SHe-Box: https://shebox.wcd.gov.in/
Offices: SS Plaza, 74, 27th Main, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout, Bengaluru, Karnataka 560068, IN
Growing Revenue | Enabling Efficiency | Enhancing Experience
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve. With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider—we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business. SHe-Box: https://shebox.wcd.gov.in/
Offices: SS Plaza, 74, 27th Main, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout, Bengaluru, Karnataka 560068, IN
