Statesville, North Carolina, United States · On-site
$15/hr–$22/hr
Entry level
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Skills: Customer service, Call center operations, Logistics, Data analysis, Project management
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Mid level
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$29/hr–$44/hr
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Manheim Mobile Vehicle Condition Inspector, Boston North
Massachusetts, United States · Remote OK
$18/hr–$32/hr
Mid level
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Manheim Mobile Vehicle Condition Inspector, Harrisburg, PA
Pennsylvania, United States · Remote OK
$15/hr–$27/hr
Mid level
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Manheim Mobile Inspector II Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified ci…
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Manheim Mobile Inspector II Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified ci…
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$15/hr–$22/hr
Part-time
high school
Health care insurance, Dental insurance, Vision insurance, Retirement planning, 401(k), Paid days off
Posted 7d ago
~20 hrs/week
Responsibilities
The Auction Support Specialist records vehicle and customer information during sales and provides administrative support to the auctioneer. They also verify sold vehicle data, manage bid amounts in the AS400 system, and assist with customer requests via phone, email, and chat.
Requirements
Candidates must have a High School Diploma or GED and less than 2 years of experience. Strong organizational and communication skills are required, along with the ability to work in a fast-paced environment.
Full job description
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Virtual Block Specialist I
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position is NOT remote- it is conducted on-site, in office
This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies.
Part-time position: Approximately 15-20 hours per week (Tuesday, Wednesday, Thursday schedule)
Key Responsibilities:
Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
Work with auctioneer virtually to verify system information accurately represents vehicle.
Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
Operate monitor virtually, work with auctioneer to review Simulcast bids.
Provide arbitration and other vehicle announcements to support auctioneer.
Call and e-mail on late titles.
Utilize salesforce for title absent support.
In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).
Other duties as assigned.
Minimum Qualifications:
High School Diploma/GED
Generally, less than 2 years of experience
Effective communication skills required.
Must possess good problem-solving and organizational skills.
Ability to remain focused and composed during fast-paced sale-day activities.
Regularly required to stand, walk, reach, talk and hear.
Ability to lift 1-10 pounds.
Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Preferred Qualifications:
Ability to read, write and speak in Spanish.
Work Environment:
Occasional exposure to fumes, odors and weather conditions.
Drug Testing
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Related keywords
AuctionCox AutomotiveManheimVehicle OperationsAS400SimulcastSalesforceAdministrative SupportCustomer ServiceData EntryTitle ProcessingArbitrationVehicle Run OrderClient ServicesTicketing SystemsAutomotive Industry
Leading-edge technology. Fast, reliable services. Business-class support
Industry
Technology, Information and Internet
Company size
10,001+ employees
Founded
1898
Headquarters
Atlanta, Georgia
LinkedIn followers
17,597
Cox Business provides a wide range of technology solutions for businesses of all sizes with reliable, scalable products and services tailored to your unique needs. From fiber internet and best-in-class #cloud solutions to secure networks and advanced communication tools, we equip your business for success in today's fast-paced digital world. With our dedicated team of experts, we deliver personalized support and proactive solutions, ensuring your technology works as hard as you do. Choose Cox Business and experience the difference a true technology partnership can make.
Offices: 6305 Peachtree Dunwoody Rd, Atlanta, Georgia 30328, US
Leading-edge technology. Fast, reliable services. Business-class support
Industry
Technology, Information and Internet
Company size
10,001+ employees
Founded
1898
Headquarters
Atlanta, Georgia
LinkedIn followers
17,597
Cox Business provides a wide range of technology solutions for businesses of all sizes with reliable, scalable products and services tailored to your unique needs. From fiber internet and best-in-class #cloud solutions to secure networks and advanced communication tools, we equip your business for success in today's fast-paced digital world. With our dedicated team of experts, we deliver personalized support and proactive solutions, ensuring your technology works as hard as you do. Choose Cox Business and experience the difference a true technology partnership can make.
Offices: 6305 Peachtree Dunwoody Rd, Atlanta, Georgia 30328, US