Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Skills: Level II IT Support, Database Administration, Network Infrastructure, OT Systems, Microsoft O365
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Londonderry, New Hampshire, United States · On-site
Senior$500M raised
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Company Description Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive N…
Skills: Production Supervision, Lean Manufacturing, 5S Methodology, Team Development, Performance Management
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Skills: Production Techniques, Attention To Detail, Safety Compliance, Document Comprehension, Problem Solving
Représentant(e) des ventes externes bilingue/Outside Sales Representative- Bilingual
Montreal, Quebec, Canada · On-site
Mid level$500M raised
Description de l'entreprise Qui sommes-nous Cornerstone Building Brands est l’un des principaux fabricants de produits de revêtement extérieur destinés aux bâtiments résidentiels et aux bâtiments commerciaux de faible ha…
Skills: Business Development, Sales Closing, Lead Generation, Negotiation, Client Relationship Management
Company Description Mueller is now part of the Cornerstone Building Brands family, strengthening our commitment to serving our communities where we live, work, and play with quality and innovative metal building solution…
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Skills: Forklift Operation, Electric Pallet Jack, Inventory Management, Quality Control, Material Handling
Martinsburg, West Virginia, United States · On-site
$29/hr–$34/hr
Mid level$500M raised
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Skills: Hand Tool Operation, Power Tool Operation, Tape Measure Reading, Basic Mathematics, Quality Recognition
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Skills: Assembly, Blueprint Reading, Quality Control, Inventory Management, Hand Tools
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Skills: Machinery Operation, Product Inspection, Assembly, Packaging, Quality Control
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Skills: Assembly, Blueprint Reading, Quality Checking, Inventory Management, Hand Tools
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Skills: Assembly, Blueprint Reading, Quality Control, Inventory Management, Hand Tools
Company Description Company Description Who We Are One Company. Hundreds of Products. Endless Possibilities. Ply Gem is North America's leading manufacturer of exterior building materials, including windows, siding, ston…
Skills: Forklift Operation, Shipping And Receiving, Inventory Counting, Material Handling, Quality Auditing
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Skills: Saw Operation, Arithmetic, Blueprint Reading, Data Entry, Quality Control
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve resid…
Skills: Roll Forming, Machine Operation, Tooling Setup, Part Inspection, Forklift Operation
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Full-time
bachelor degree
Posted 16d ago
~40 hrs/week
Responsibilities
Provide Level II technical support for end-users and OT environments within a manufacturing context. Maintain IT infrastructure, manage system security, and collaborate with vendors to optimize system performance across multiple sites.
Requirements
Requires a degree in IT, Computer Science, or Engineering, or 2 years of experience in Level II IT support. Must be proficient in networking, system administration, and Microsoft O365, with familiarity in database concepts and legacy hardware.
Full job description
Company Description
Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at cornerstonebuildingbrands.com.
Job Description
The IT Field Services Engineer is responsible for providing technical support and assistance to the end-user community and limited support for the OT environment. This role requires a strong understanding of IT and a general familiarity with SQL Server/MySQL concepts, along with a working knowledge of OT systems, hardware, and software used in a manufacturing environment. The IT Field Services Engineer ensures the smooth operation of IT infrastructure, resolves technical issues, provides user support, training and collaborates with internal and external stakeholders to support the integration and optimization of IT systems for multiple Sites across Cornerstone Building Brands.
Responsibilities:
Provide Level II IT technical support to end-users, including diagnosing and resolving hardware, software, and network-related issues.
Administer and maintain IT systems, including database administration, user account management, access control, security configurations, and software updates including limited OT systems.
Provide guidance and explain policies and procedures to end-users.
Collaborate with internal stakeholders and vendors to identify IT hardware and software requirements specific to the user’s needs and the manufacturing environment.
Maintain accurate documentation of IT assets, configurations, procedures, and troubleshooting guides.
Log and track user-reported incidents and service requests using a ticketing system, ensuring timely resolution within agreed SLAs.
Assist in the setup, configuration, and maintenance of IT infrastructure, including networks, servers, and OT Edge connectivity.
Collaborate with other IT teams to trouble shoot and resolve issues.
Stay informed about industry trends, emerging technologies, and best practices related to support in a manufacturing context.
Propose and support improvement implementation to enhance IT processes, increase efficiency, and optimize system performance.
Manage relationships with external vendors, suppliers, and contractors for support and maintenance services.
Adhere to company policies, procedures, and compliance requirements.
Qualifications
Degree in information technology, Computer Science, Engineering, or 2 years Previous experience in providing Level II IT support.
Strong knowledge of IT systems, hardware, software, and networking concepts.
Proficiency in troubleshooting and resolving technical issues in IT domains.
Experience with system administration tasks, including user management and software updates, and limited OT environments.
Strong understanding of network infrastructure setup, maintenance, and cybersecurity principles.
Familiarity with database administration concepts and proficient in Microsoft O365 skills (e.g., Outlook, OneDrive, Excel, PowerPoint, SharePoint).
Extensive knowledge of computer hardware including Legacy PC hardware and OS.
Participate in committees, projects, and P1 incidents process and procedures.
Position Type: Permanent
Shift: Day Shift
Related keywords
IT OperationsOT EnvironmentSQL ServerMySQLMicrosoft O365OneDriveSharePointNetwork InfrastructureCybersecurityLegacy PC HardwareSLAEdge ConnectivityManufacturing ITSystem AdministrationTechnical SupportHardware Troubleshooting
Cornerstone Building Brands is a leading manufacturer of exterior building products serving the residential and low-rise non-residential markets across North America. Through our expansive footprint and comprehensive product portfolio, we are uniquely positioned as a one-stop-shop for vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories — all available through our trusted product brands to support a wide range of needs and end-uses.
Our success is driven by our dedicated team members and strong partnerships across the building industry. We continually invest in our brands and capabilities to create mutual value — leveraging our core strengths, executing with excellence and consistently seeking new solutions to the challenges our customers face every day.
From family homes to large-scale commercial structures, our products are the cornerstone of the communities where people live, work and play. That’s why we are committed to becoming a premier building solutions company that better serves its customers and helps build stronger communities.
Follow us on:
Instagram: @cornerstone_buildingbrands
Facebook: @CornerstoneBuildingBrands
YouTube: @cornerstonebuildingbrands
DISCLAIMER
Cornerstone Building Brands’ social media channels share information about our company, our products and our people. We welcome commentary expressing all points of view – positive and negative – but reserve the right to remove posts that are off-topic, offensive, promotional or illegal or contain inappropriate language, hate speech, proprietary information, personal data or personal attacks.
Offices: 5020 Weston Pkwy, Cary, North Carolina 27513, US
Cornerstone Building Brands is a leading manufacturer of exterior building products serving the residential and low-rise non-residential markets across North America. Through our expansive footprint and comprehensive product portfolio, we are uniquely positioned as a one-stop-shop for vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories — all available through our trusted product brands to support a wide range of needs and end-uses.
Our success is driven by our dedicated team members and strong partnerships across the building industry. We continually invest in our brands and capabilities to create mutual value — leveraging our core strengths, executing with excellence and consistently seeking new solutions to the challenges our customers face every day.
From family homes to large-scale commercial structures, our products are the cornerstone of the communities where people live, work and play. That’s why we are committed to becoming a premier building solutions company that better serves its customers and helps build stronger communities.
Follow us on:
Instagram: @cornerstone_buildingbrands
Facebook: @CornerstoneBuildingBrands
YouTube: @cornerstonebuildingbrands
DISCLAIMER
Cornerstone Building Brands’ social media channels share information about our company, our products and our people. We welcome commentary expressing all points of view – positive and negative – but reserve the right to remove posts that are off-topic, offensive, promotional or illegal or contain inappropriate language, hate speech, proprietary information, personal data or personal attacks.
Offices: 5020 Weston Pkwy, Cary, North Carolina 27513, US