Gurgaon, Haryana, India · On-site
Job Title: Sr. Analyst, WFM Planning Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, …
Skills: Workforce Management, Capacity Planning, Staff Planning, Scheduling, Data Analysis
Omaha, Nebraska, United States · On-site
$92k–$120k/yr
Job Title: Technical Business Analyst Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers t…
Skills: Technical business analysis, Agile methodologies, Systems analysis, Requirements gathering, Backlog management
Bellevue, Washington, United States · Hybrid
$92k–$145k/yr
Job Title: Sr Tech Product Manager Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the …
Skills: Product management, Technical product strategy, Roadmap development, Agile methodology, Scrum
Braga, Portugal · On-site
Job Title: Associate, Payroll_PT C2 + EN B2_Braga or Lisbon Job Description The Associate, Payroll is responsible for day-to-day execution and 1st level validation of payroll processes. This position is responsible evalu…
Skills: Payroll processing, Tax compliance, Data validation, Workday, Microsoft Office
Barcelona, Catalonia, Spain · On-site
Job Title: Sales Chat Advisor (English - speaking) – On-site – High Tech Industry - HE03 Job Description Experience the power of a game-changing career Passionate about finding your next big opportunity? We’re a global t…
Skills: Customer service, Inside sales, Chat support, B2B sales, CRM
Chambéry, Auvergne-Rhône-Alpes, France · Hybrid
Job Title: Gestionnaire de comptes clients international (H/F) Job Description Concentrix Payment Services est un Etablissement de Paiement agréé qui fait partie des Fintech les plus performantes du marché. Dédié à la ge…
Skills: Credit management, Accounts receivable, Financial analysis, Debt collection, Negotiation
Cairo, Cairo, Egypt · On-site
Job Title: Sr. Representative, Real Time Management Job Description An advanced user of Excel. The Real Time Rep will assist in publishing daily, weekly, and monthly reports on center performance, shrinkage and other met…
Skills: Excel, Real Time Management, Workforce Management, Data Analysis, Reporting
Bellevue, Washington, United States · On-site
$92k–$135k/yr
Job Title: Senior SAP Treasury & Risk Management (TRM) consultant Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and s…
Skills: SAP S/4HANA Treasury, Cash positioning, Liquidity forecasting, Payment processing, Financial controls
Gurugram, Haryana, India · On-site
Job Title: Specialist, Sales Development Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary f…
Skills: Sales Forecasting, Customer Engagement, CRM Management, Lead Qualification, Lead Conversion
Costa Rica · Remote Solely
Job Title: Sr Solutions Architect Job Description Sr Solutions Architect | Remote in Costa Rica We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global te…
Skills: Smartsheet, Smartsheet API, C#, Node, Python
Barcelona, Catalonia, Spain · Hybrid
Job Title: Business Development Representative (French-speaking) - Hybrid EN01 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology a…
Skills: B2B sales, Business development, Outbound prospecting, Lead qualification, CRM
Nashville, Tennessee, United States · Hybrid
$21/hr–$26/hr
Job Title: Sales Enablement Specialist Job Description The Sales Enablement Specialist facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales pro…
Skills: Sales enablement, Training delivery, Client coaching, Sales processes, Salesforce.com
Quezon City, Metro Manila, Philippines · Hybrid
Job Title: 2026 Training and Quality GVPAD – Sr Quality Evaluator/Trainers Job Description As of April 22, 2025, this job posting is for: Hybrid Trainer opening in Makati Ayala North Exchange. Onsite Sr Quality Evaluator…
Skills: Quality Monitoring, Call Evaluation, Training Delivery, Customer Service, Performance Improvement
Singapore, Singapore · On-site
Job Title: Sr. Specialist, Customer Acquisition - Inbound (Korean Speaker) Job Description The Customer Acquisition role is responsible for converting high-intent inbound interest into new Business and Enterprise custome…
Skills: Customer Acquisition, Inbound Sales, Consultative Selling, Pipeline Management, Salesforce
Gurugram, Haryana, India · On-site
Job Title: Technical I, Global Service Desk (TCF) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader t…
Skills: Technical Support, Troubleshooting, Cloud Platforms, Google Cloud Platform, AWS
Bengaluru, Karnataka, India · On-site
Job Title: Sr. Specialist, Talent Acquisition Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with am…
Skills: Talent acquisition, Recruitment strategy, Team leadership, Interviewing, Candidate sourcing
Las Rozas, Cantabria, Spain · Hybrid
$65k–$75k/yr
Job Title: Business Development Manager BFSI (English - speaking) - Hybrid Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and s…
Skills: Consultative sales, Business development, Account management, Anti-financial crime, Compliance
Bucharest, Romania · On-site
Job Title: Training & Quality Supervisor Job Description Job Description Summary Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers t…
Skills: Training management, Quality assurance, Content moderation, People management, Lean Six Sigma
Guatemala City, Guatemala Department, Guatemala · On-site
Job Title: Analista de Compras - Buying Center Job Description The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depend…
Skills: Customer Service, Communication, Computer Navigation, Problem Solving, Multi-tasking
Atlanta, Georgia, United States · Remote OK
$92k–$100k/yr
Job Title: Sr. Software Engineer (Node.js, Svelte, Astro, and Sanity.io.) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. Concentrix is the g…
Skills: Node.js, Svelte, Astro, Sanity.io, Microsoft Dynamics 365 CRM
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The Senior Analyst will lead long-term staff planning, manpower scheduling, and transition new logos while ensuring cost-effective operational output. They are responsible for generating staffing models, performing trend analysis, and preparing business reviews for various support channels.
Candidates must have extensive experience with WFM software, specifically NICE IEX, and possess advanced proficiency in MS Office tools and capacity planning models. A graduate degree and the ability to work in a fast-paced, ambiguous environment are mandatory.
Job Title:
Sr. Analyst, WFM PlanningJob Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Education : Graduate
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Location:
IND Gurgaon Building 14 - 11F, Tower DLanguage Requirements:
Time Type:
Full timeWe’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
Offices: 39899 Balentine Dr., Ste 235, Newark, California 94560, US
We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
Offices: 39899 Balentine Dr., Ste 235, Newark, California 94560, US
