Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Skills: Network implementation, Service delivery, Network configuration, Cisco, Juniper
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Skills: IP Delivery, Network Design, Network Configuration, Cisco, Juniper
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Skills: Inventory Management, Supply Chain Management, Procurement, Demand Forecasting, SAP
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Skills: Business Development, Public Sector Procurement, Relationship Management, Strategic Planning, Telecoms Sales
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Short Description Fun…
Skills: Customer Relationship Management, French Fluency, English Fluency, Sales Support, Stakeholder Management
Account executive professional services major accounts
London, England, United Kingdom · Hybrid
Senior
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Skills: B2B Sales, Digital Infrastructure, Telco, IT Services, SaaS
Account Executive - Enterprise Growth & Strategic Development
London, England, United Kingdom · Remote OK
Senior
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Skills: Enterprise Sales, B2B Sales, Digital Infrastructure, Telco, IT Services
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Skills: Project Management, Service Delivery, Customer Order Management, Stakeholder Management, Risk Management
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Skills: Project Management, Service Delivery, Customer Delivery, Customer Order Management, Telecommunications
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Engineer, GCA Global …
Skills: German Language Proficiency, English Language Proficiency, Customer Service, Incident Management, Ticket Triage
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
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Full-time
professional certificate
Flexible Working Hours, Work From Home Option, Induction Program, Mentors And Buddies, Development And Educational Opportunities, Global Family Leave Policy
Posted 24d ago
~40 hrs/week
Responsibilities
Lead Technical Validation Engineers in delivering feasibility checks for customer and internal network optimization orders. Manage team workload, resource capacity, and escalations while driving continuous service improvement initiatives.
Requirements
Requires at least 10 years of experience in network design/provisioning and 5 years of team leadership. Must be proficient in business-level Japanese and English with deep knowledge of optical and IP networking technologies.
Full job description
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Why we need this role
This role will lead Technical Validation Engineers across all technology domains in the day-to-day delivery of technical validation and feasibility checks, for both Customer Orders and 'Internal Network Optimisation Orders'. The CST Manager will also be overseeing technical validation activities to ensure consistent and high-quality work, monitor resource capacity, and manage escalations to help the team navigate challenges and deliver in line with SLAs.
What you will do
Managing the workload and priorities for Technical Validation Engineers and supporting their professional development
Overseeing Technical Validation activities to proactively manage resource capacity, manage stakeholder conflicts, and monitor quality of validation procedures being performed
Managing escalations and making decisions to solve issues, providing direction and steer to teams to navigate challenges
Supporting the team meet their KPIs and ensuring technical validation activities are conducted to high-quality in line with SLAs
Driving Continuous Service Improvement initiatives to evolve and enhance Technical Validation practices
What we're looking for
Minimum of 10 years of experience in network design/provisioning within the relevant industry
Business level Japanese and English skill (speaking, listening, writing, and reading at conversational/business level or higher).
Solid understanding and knowledge of installation, testing, and NOC environments (Optical/Ethernet/SDH/SONET, DWDM, EoSDH/IP).
At least 5 years of experience leading a team.
Strong knowledge and genuine interest in network-related technologies.
Excellent writing, verbal, and presentation skills with the ability to clearly express technical concepts in documentation.
Strong technical background with the ability to provide instructions and explanations to non-technical audiences.
Practical knowledge of Microsoft Office tools (Visio, Word, PowerPoint, Excel) and other tools commonly used for daily administrative tasks.
CCNP/CCIE certification is a plus.
What we offer you:
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
Most recently we have:
Signed the UN Women Empowerment Principles which guide our Gender Action Plan
Trained 60 (and growing) Colties to be Mental Health First Aiders
Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.
Benefits
Our benefits support you through all parts of life, for both physical and mental health.
Flexible working hours and the option to work from home.
Extensive induction program with experienced mentors and buddies.
Opportunities for further development and educational opportunities.
Global Family Leave Policy.
Employee Assistance Program.
Internal inclusion & diversity employee networks.
A global network
When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.
The global digital infrastructure company that creates extraordinary connections to help your business succeed.
Industry
Telecommunications
Company size
5,001-10,000 employees
Founded
1992
Headquarters
London
LinkedIn followers
288,640
Colt Technology Services (Colt) is a global digital infrastructure company which creates extraordinary connections to help businesses succeed. Powered by amazing people and like-minded partners, Colt is driven by its purpose: to put the power of the digital universe in the hands of its customers, wherever, whenever and however they choose.
Since 1992, Colt has set itself apart through its deep commitment to its customers, growing from its heritage in the City of London to a global business spanning 40+ countries, with over 6,000 employees and more than 80 offices around the world. Colt’s customers benefit from expansive digital infrastructure connecting 32,000 buildings across 230 cities, more than 50 Metropolitan Area Networks and 250+ Points of Presence across Europe, Asia, the Middle East, Africa and North America’s largest business hubs.
Privately owned, Colt is one of the most financially sound companies in the sector. Obsessed with delivering industry-leading customer experience, Colt is guided by its dedication to customer innovation, by its values and its responsibility to its customers, partners, people and the planet.
For more information, please visit www.colt.net
Offices: Colt House, 20 Great Eastern Street, London, EC3A 3EH, GB · Culliganlaan 2H, Diegem, 1931, DE · Gervinusstr 19-22, Frankfurt, Deutschland 60322, DE · Viale Edoardo Jenner 56, Milan, Italy 20159, DE · 3-1-35 Shibaura, Tamachi Ekimae Building, Minato,, Tokyp, 108-0023, DE
Data ServicesVoice ServicesHosting ServicesData NetworkingInternet ServicesSecurity ServicesTelephonyColocationHigh BandwidthSDN/NFV
The global digital infrastructure company that creates extraordinary connections to help your business succeed.
Industry
Telecommunications
Company size
5,001-10,000 employees
Founded
1992
Headquarters
London
LinkedIn followers
288,640
Colt Technology Services (Colt) is a global digital infrastructure company which creates extraordinary connections to help businesses succeed. Powered by amazing people and like-minded partners, Colt is driven by its purpose: to put the power of the digital universe in the hands of its customers, wherever, whenever and however they choose.
Since 1992, Colt has set itself apart through its deep commitment to its customers, growing from its heritage in the City of London to a global business spanning 40+ countries, with over 6,000 employees and more than 80 offices around the world. Colt’s customers benefit from expansive digital infrastructure connecting 32,000 buildings across 230 cities, more than 50 Metropolitan Area Networks and 250+ Points of Presence across Europe, Asia, the Middle East, Africa and North America’s largest business hubs.
Privately owned, Colt is one of the most financially sound companies in the sector. Obsessed with delivering industry-leading customer experience, Colt is guided by its dedication to customer innovation, by its values and its responsibility to its customers, partners, people and the planet.
For more information, please visit www.colt.net
Offices: Colt House, 20 Great Eastern Street, London, EC3A 3EH, GB · Culliganlaan 2H, Diegem, 1931, DE · Gervinusstr 19-22, Frankfurt, Deutschland 60322, DE · Viale Edoardo Jenner 56, Milan, Italy 20159, DE · 3-1-35 Shibaura, Tamachi Ekimae Building, Minato,, Tokyp, 108-0023, DE
Data ServicesVoice ServicesHosting ServicesData NetworkingInternet ServicesSecurity ServicesTelephonyColocationHigh BandwidthSDN/NFV