Riyadh, Riyadh Region, Saudi Arabia · On-site
We are looking for a motivated and customer-focused Customer Success COOP to join our team. In this role, you will help our Customer Success Managers (CSMs) ensure our clients achieve their goals using our products. This…
Skills: Customer success, Administrative tasks, Account maintenance, Data reporting, Customer onboarding
Nigeria · Remote Solely
We are seeking a technical and customer-focused Security Implementation Engineer to join our growing team. This role is central to our customer success mission, responsible for the end-to-end technical integration of new…
Skills: SIEM, Linux, Windows Server, Python, Bash
South Africa · Remote Solely
We are seeking a technical and customer-focused Security Implementation Engineer to join our growing team. This role is central to our customer success mission, responsible for the end-to-end technical integration of new…
Skills: SIEM, Linux, Windows Server, Python, Bash
Pakistan · Remote Solely
We are seeking a technical and customer-focused Security Implementation Engineer to join our growing team. This role is central to our customer success mission, responsible for the end-to-end technical integration of new…
Skills: SIEM, Linux, Windows Server, Python, Bash
India · Remote Solely
We are seeking a technical and customer-focused Security Implementation Engineer to join our growing team. This role is central to our customer success mission, responsible for the end-to-end technical integration of new…
Skills: SIEM, Linux, Windows Server, Python, Bash
Egypt · Remote Solely
We are seeking a technical and customer-focused Security Implementation Engineer to join our growing team. This role is central to our customer success mission, responsible for the end-to-end technical integration of new…
Skills: SIEM, Linux, Windows Server, Python, Bash
Riyadh, Riyadh Region, Saudi Arabia · On-site
🔍 Who We Are COGNNA is shaping the future of cybersecurity through innovation, intelligence, and a relentless drive to protect. Our platforms integrate cutting-edge AI, real-time threat detection, and deep security insi…
Skills: Digital Forensics, Incident Response, Log Analysis, Network Protocols, Python
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The Customer Success COOP will assist the team with administrative tasks, account maintenance, and data preparation for client check-ins. They will also monitor customer health metrics and facilitate communication between clients and internal product or sales teams.
Candidates must be currently enrolled in or recently graduated from a university program in Business, Administration, IT, or a related field. Strong organizational, communication, and problem-solving skills are required, along with a proactive mindset and comfort with new software.
We are looking for a motivated and customer-focused Customer Success COOP to join our team. In this role, you will help our Customer Success Managers (CSMs) ensure our clients achieve their goals using our products. This is a fantastic opportunity to learn the ins and outs of customer relationship management, tech onboarding, and account growth in a fast-paced environment.
🔧 Key Responsibilities
💼 Experience:
🤝 Bonus Requirements (Nice-to-Have)
🤝 Soft Skills:
🚀 Impact that Matters – Build products that shape the future of cybersecurity and protect organizations globally.
💡 Continuous Growth – Access to certifications, trainings, and opportunities to sharpen your expertise.
📈 Ownership Mindset – Benefit from our benefits program and grow with COGNNA's success.
🤝 Culture of Trust – We empower talent, encourage ownership, and celebrate real outcomes.
🏢 On-Site Collaboration – Be at the heart of innovation in our Riyadh office, working side by side with passionate experts.
Detect the Undetectable. Defeat the Unpredictable.
COGNNA is a leading agentic AI cybersecurity provider, empowering organizations to detect the undetectable and defeat unpredictable threats. We deliver compliance-first, regulator-approved, and continuously adaptive security solutions designed for tomorrow’s digital landscape. Our Agentic AI SOC platform, COGNNA Nexus, enables 24/7 intelligent monitoring & protection, AI-led triage, Agentic threat detection & response, integrated threat intelligence, and proactive threat hunting, so that security teams can operate smarter, faster, and more resiliently in an ever-evolving digital world.
Detect the Undetectable. Defeat the Unpredictable.
COGNNA is a leading agentic AI cybersecurity provider, empowering organizations to detect the undetectable and defeat unpredictable threats. We deliver compliance-first, regulator-approved, and continuously adaptive security solutions designed for tomorrow’s digital landscape. Our Agentic AI SOC platform, COGNNA Nexus, enables 24/7 intelligent monitoring & protection, AI-led triage, Agentic threat detection & response, integrated threat intelligence, and proactive threat hunting, so that security teams can operate smarter, faster, and more resiliently in an ever-evolving digital world.
