Canada · Remote Solely
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
Skills: Thought Leadership Strategy, Original Research, Editorial Planning, Data Analysis, Executive Communications
Reims, Grand Est, France · Remote Solely
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
Skills: Thought Leadership Strategy, Original Research, Editorial Planning, Data Analysis, Executive Communication
East Riding of Yorkshire, England, United Kingdom · Remote Solely
$140k–$160k/yr
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
Skills: Thought Leadership Strategy, Original Research, Editorial Planning, Data Analysis, Executive Communications
Modena, Emilia-Romagna, Italy · Remote Solely
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
Skills: Python, AI Platform Design, Agentic Workflows, LLM Integration, PHP
Australia · Remote Solely
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
Skills: Team Leadership, Coaching, Hotel Operations, Customer Support Management, Escalation Management
Australia · Remote Solely
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
Skills: Team Leadership, Hotel Operations, Customer Support Management, Performance Coaching, CSAT
Portugal · Remote Solely
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
Skills: Customer Support, Troubleshooting, Hospitality Management, English Fluency, Spanish Fluency
Reims, Grand Est, France · Remote Solely
$140k–$160k/yr
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Thought Leadership Strategy, Original Research, Editorial Planning, Data Analysis, Executive Communications
East Riding of Yorkshire, England, United Kingdom · Remote Solely
$140k–$160k/yr
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
Skills: PHP, API Development, Relational Databases, Microservices, Event-driven Architecture
Morocco · Remote Solely
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Client Onboarding, Customer Training, Troubleshooting, Relationship Management, Product Adoption
Morocco · Remote Solely
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Client Onboarding, Customer Training, Troubleshooting, Relationship Management, Product Adoption
Portugal · Remote Solely
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: React Native, Expo, Python, FastAPI, TypeScript
Slovakia · Remote Solely
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Python, TypeScript, React Native, Expo, FastAPI
Switzerland · Remote Solely
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Python, TypeScript, React Native, Expo, FastAPI
Romania · Remote Solely
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Python, TypeScript, React Native, Expo, FastAPI
Poland · Remote Solely
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Python, TypeScript, React Native, Expo, FastAPI
Czechia · Remote Solely
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Python, TypeScript, React Native, Expo, FastAPI
Ireland · Remote Solely
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Python, TypeScript, React Native, Expo, FastAPI
United Kingdom · Remote Solely
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Python, TypeScript, React Native, Expo, FastAPI
Reims, Grand Est, France · Remote Solely
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Talent Acquisition, Recruiting Leadership, SaaS, High-Growth Technology, Executive Recruiting
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Own the global industry narrative and thought leadership strategy to define the future of hospitality. Lead end-to-end original research programs and develop executive viewpoints for leadership to drive brand authority.
Requires extensive experience in hospitality or hotel technology as a journalist, analyst, or strategist with exceptional authoritative writing skills. Must have a proven track record of leading original research and fluency in using AI tools for production.
What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.
How You'll Make an Impact:
We're looking for a Global Thought Leadership Director to own the industry narrative that defines how the world thinks about Cloudbeds — and about the future of hospitality itself. This is a senior individual contributor role for someone who has spent years living inside the hotel industry — as a journalist, researcher, or content strategist — and has the instincts to turn complex data, customer proof, and market dynamics into ideas worth reading and repeating. You don't manage teams. You move markets. You'll report directly to the VP of Marketing and work in close partnership with the Director of Content Marketing and executive leadership to build the intellectual infrastructure behind Cloudbeds' brand.
What You Bring to the Team:
As Global Thought Leadership Director, you will:
What Success Looks Like:
You write like someone who has actually been inside a hotel. You understand what RevPAR pressure feels like for an independent GM, why fragmented technology is a daily operational problem, and how to write about hotel technology in a way that makes operators feel understood rather than sold to. That hospitality fluency is non-negotiable. Beyond that, you bring:
#LI-AM1
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards:
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at [email protected]. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
Powering the world's most ambitious hoteliers
Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.
Offices: 3033 Fifth Avenue, Suite 100, San Diego, California 92103, US · Rua Claudio Soares, 71, Conjunto 717, Pinheiros, São Paulo, SP 05422-030, BR · 157 Thomas Street, Dublin, IE
Powering the world's most ambitious hoteliers
Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.
Offices: 3033 Fifth Avenue, Suite 100, San Diego, California 92103, US · Rua Claudio Soares, 71, Conjunto 717, Pinheiros, São Paulo, SP 05422-030, BR · 157 Thomas Street, Dublin, IE
