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$61k–$65k/yr
Full-time
bachelor degree
Posted 21d ago
~40 hrs/week
Responsibilities
The Video Infrastructure Engineer designs, maintains, and optimizes safety and security camera systems and supporting network infrastructure. This includes managing VMS platforms, retrieving evidentiary footage, and ensuring system uptime and cybersecurity compliance.
Requirements
Requires a Bachelor's degree in Computer Science or equivalent experience and over 3 years of experience with IP-based surveillance and networking. Proficiency in VMS platforms and Windows Server environments is essential.
Full job description
This job will be accepting job applications until the position is filled.
Annual Salary:
$61,152.00 - $65,032.50
Hourly:
$31.36 - $33.35
Department:
Police, Public Safety
Division:
Police Technology & Data Management
FLSA:
Non-Exempt
Job Description:
The Video Infrastructure Engineer is responsible for the design, maintenance, and optimization of the department's safety and security camera systems and supporting network infrastructure. This position ensures reliable, secure, and high-quality video capture, storage, and retrieval to support law enforcement operations, investigations, and public safety initiatives.
Duties and Responsibilities
Administer, configure, and maintain the department's CCTV and IP-based camera systems, including servers, storage arrays, and network devices.
Manage video management software (VMS) platforms, ensuring optimal uptime, performance, and integration with other law enforcement systems.
Retrieve, export, and archive video footage as required for investigative and evidentiary purposes while maintaining proper chain of custody.
Monitor and troubleshoot camera connectivity, server performance, and network bandwidth issues across the surveillance environment.
Plan and implement system upgrades, patches, and improvements to enhance performance, scalability, and cybersecurity.
Collaborate with IT, public safety, and facilities teams to design and deploy new video solutions and camera expansions.
Maintain documentation of system architecture, configurations, and maintenance schedules.
Ensure compliance with data retention, evidence handling, and privacy regulations.
Provide technical support and training to law enforcement staff and investigators on system use and video retrieval procedures.
Conduct performance analysis and recommend hardware or software improvements.
Basic Qualifications:
Bachelor's degree in Computer Science (or equivalent experience).
3+ years of experience supporting IP-based video surveillance systems, networking, or related IT infrastructure.
Experience with Video Management Systems (e.g., Milestone, Genetec, Avigilon, etc.).
Familiarity with Layer 2/3 networking, VLANs, PoE, and IP camera configuration.
Knowledge of Windows Server environments and network storage technologies (NAS, SAN).
Experience working in law enforcement, government, or security environments preferred.
Strong troubleshooting and analytical skills.
Attention to detail and adherence to security protocols.
Ability to work independently and collaboratively with law enforcement personnel.
Strong documentation and communication skills.
Commitment to confidentiality and integrity in handling sensitive information.
The City of Charleston is firmly committed to Equal Employment Opportunity ( EEOC) as a fundamental policy to be implemented and observed in our daily operation. Our full EEOC statement can be found on our website: www.charleston-sc.gov [charleston-sc.gov]
Related keywords
CCTVIP-based Camera SystemsVMSMilestoneGenetecAvigilonLayer 2/3 NetworkingVLANsPoEWindows ServerNASSANLaw EnforcementPublic SafetyCybersecurityData Retention
The City of Charleston is a progressive and energetic city and our goal is to grant our residents with the best service a city can provide and our visitors with the best vacation or business trip that a city can provide.
Charleston is a special and unique city. The combination of our unequaled beauty, warm hospitality, and exceptional public spaces provide a wonderful backdrop for residents and visitors. Through careful conservation, creative and innovative financing, and meticulous planning, Charleston is a city that celebrates a rich history. Charleston was the first city in the country to enact a preservation ordinance. We have an active and ongoing interest in the protection and restoration of our buildings, which tell the story of our past.
Keeping an eye to the future, we have set goals that make the livability and quality of life in Charleston the best in the nation. We work diligently to keep our city the best place in the country to work, to live and to play.
Offices: 75 Calhoun St, # 3600, Charleston, South Carolina 29401, US
The City of Charleston is a progressive and energetic city and our goal is to grant our residents with the best service a city can provide and our visitors with the best vacation or business trip that a city can provide.
Charleston is a special and unique city. The combination of our unequaled beauty, warm hospitality, and exceptional public spaces provide a wonderful backdrop for residents and visitors. Through careful conservation, creative and innovative financing, and meticulous planning, Charleston is a city that celebrates a rich history. Charleston was the first city in the country to enact a preservation ordinance. We have an active and ongoing interest in the protection and restoration of our buildings, which tell the story of our past.
Keeping an eye to the future, we have set goals that make the livability and quality of life in Charleston the best in the nation. We work diligently to keep our city the best place in the country to work, to live and to play.
Offices: 75 Calhoun St, # 3600, Charleston, South Carolina 29401, US