Johnston, Rhode Island, United States · On-site
$80k–$110k/yr
Job Description / Job Posting / Locations: Westwood, MA and Johnston, RI Enterprise Data and Analytics is seeking a Junior Business Data Analyst to support the design, development, and continuous improvement of operation…
Skills: Data Management, Business Analysis, Semantic Modeling, AI-Ready Data, Data Quality
North Reading, Massachusetts, United States · On-site
$89k–$122k/yr
At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our st…
Skills: Leadership, Sales Management, Coaching, Customer Experience, Operational Integrity
Lynn, Massachusetts, United States · On-site
$23/hr–$28/hr
Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technol…
Skills: Cash Handling, Customer Service, Digital Technology Proficiency, Communication Skills, Problem Solving
West Chester, Pennsylvania, United States · On-site
At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our st…
Skills: Leadership, Sales Management, Coaching, Customer Experience, Operational Integrity
Philadelphia, Pennsylvania, United States · On-site
Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are yo…
Skills: Customer Relationship Management, Financial Advising, Sales, Problem Solving, Communication
West Conshohocken, Pennsylvania, United States · Hybrid
$173k–$218k/yr
At Citizens, we work together to make a difference for companies that are building, supplying, and serving industries and consumers across the country. We are partners from a diverse set of backgrounds who truly listen —…
Skills: Credit Underwriting, Portfolio Management, Financial Analysis, Financial Modeling, Risk Evaluation
Johnston, Rhode Island, United States · On-site
Starting Pay rate: $24.04 hourly Be a part of one of the most exciting new delivery channels at Citizens. Transactions aren’t at the heart of banking — relationships are. You look customers in the eye and greet them thro…
Skills: Bilingual Spanish, Customer Service, Banking Transactions, Financial Advising, Digital Banking Education
Johnston, Rhode Island, United States · On-site
Starting Pay rate: $24.04 hourly Be a part of one of the most exciting new delivery channels at Citizens. Transactions aren’t at the heart of banking — relationships are. You look customers in the eye and greet them thro…
Skills: Customer Service, Financial Transactions, Video Communication, Digital Banking Education, Problem Solving
Houston, Texas, United States · On-site
Citizens is seeking a Director-level Corporate & Investment Banking colleague in Houston to join our growing Energy business, focusing on the Upstream and Midstream sectors. The Director will work closely with our team o…
Skills: Corporate Banking, Investment Banking, Financial Modeling, Financial Statement Analysis, Business Development
Johnston, Rhode Island, United States · Hybrid
As the Client Implementation Project Manager, the individual is responsible for leading the end‑to‑end implementation of Treasury Management solutions for Commercial Banking clients. This role serves as the primary imple…
Skills: Project Management, Treasury Management, Client Implementation, Stakeholder Management, Problem Solving
New York, New York, United States · On-site
$175k–$210k/yr
At Citizens, we work together to make a difference for companies that are building, supplying, and serving industries and consumers across the country. We are partners from a diverse set of backgrounds who truly listen —…
Skills: Credit Underwriting, Portfolio Management, Financial Analysis, Credit Modeling, Risk Evaluation
Johnston, Rhode Island, United States · On-site
At Citizens, we’re more than a bank and here you’ll experience new things, create new opportunities, think beyond your role, and make an impact! While in this role, you will be responsible for generating sales via the ph…
Skills: Phone Sales, Outbound Calling, Customer Relationship Management, Pipeline Management, Computerized Data Entry
Commack, New York, United States · On-site
$24/hr–$29/hr
Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technol…
Skills: Cash Handling, Customer Service, Digital Technology Proficiency, Spanish Bilingualism, Problem Solving
Springfield, Massachusetts, United States · On-site
$50k–$70k/yr
At Citizens, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens is an established and successful financial services company with a branch pre…
Skills: Residential Mortgage Sales, Mortgage Management, Recruiting, Sales Presentation, Marketing
South Abington Township, Pennsylvania, United States · On-site
Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are yo…
Skills: Customer Relationship Management, Financial Advice, Problem Solving, Communication, Sales
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The Data Management Specialist will support the design and delivery of data products that enable reporting, analytics, operational insights, and AI/ML use cases. They will participate in the end-to-end data product lifecycle, collaborating with stakeholders to ensure data products meet business needs and quality standards.
Candidates should have a foundational understanding of data management principles and experience with SQL for querying data. A bachelor's degree in a related field and 0-3 years of relevant experience are required, with banking experience preferred.
Job Description / Job Posting / Locations: Westwood, MA and Johnston, RI
Enterprise Data and Analytics is seeking a Junior Business Data Analyst to support the design, development, and continuous improvement of operational, analytical and AI-ready data solutions and data products. This role is ideal for an early-career professional who understands foundational data management, business analysis, semantic modeling, and AI-ready data concepts, and the characteristics of high-quality data required to support analytics and AI at scale.
The analyst will participate across the full data product development lifecycle — from business discovery and requirement definition through semantic model design, testing, governance alignment, release, adoption, and continuous improvement. The role will work closely with business stakeholders, data product owners, data engineers, analytics teams, architects, governance teams, and AI practitioners to ensure data products are reusable, trusted, scalable, and aligned to business outcomes.
This role also requires comfort using AI-assisted tools to accelerate product design, business analysis, metadata development, documentation, insight generation, and analytical exploration.
Primary responsibilities include:
Support test case development and user acceptance testing for data products, reports, and semantic models. Validate outputs against business requirements and expected results.
Coordinate code deployment /configuration changes to upper environments. Follow change management stipulations for production implementation and strictly adhere to the compliance and regulatory requirements.
Support efforts to improve data quality, completeness, consistency, and usability for operational, analytical and AI applications.
Partner with the Data Governance team in efforts related to data cataloging, business glossary, and metadata management.
Create data lineage maps and data transfer control requirements documentation and assist the data engineers with data transfer control implementation and testing.
Collaborate with stakeholders to gather all necessary details for documenting the Data Product Charters, User Guides, SLAs and to publish the data products in the enterprise Data Marketplace.
Prepare clear documentation, presentations, and status updates for stakeholders.
Innovate by leveraging agile techniques to achieve efficiency, improve processes and continuously boost productivity.
Required Skills/Experience:
Core Knowledge
Technical & Analytical Skills
Business & Communication Skills
Education, Certifications, and/or Other Professional Credentials:
Bachelor’s degree in Business Analytics, Information Management, Data Analytics, Computer Science, or a related field.
Internship, academic project, or early-career experience in data, reporting, or business intelligence.
Banking experience preferred.
Pay Transparency
The salary range for this position is $80,000 to $110,000 a year, plus an opportunity to earn additional incentive earnings (if applicable). Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Citizens Private Bank provides an extraordinary caliber of service that goes beyond and above — a commitment to redefining excellence and continuously striving for more. Backed by the strength and stability of Citizens, one of the country’s oldest and largest financial institutions, Citizens Private Bank delivers holistic banking and wealth management¹ solutions tailored to our clients’ unique financial ambitions. Our Private Bankers serve as a single point of contact and relentlessly go the extra mile to help clients preserve and grow wealth with bespoke financial solutions and advice. Supported by a team of banking and wealth management experts, our Private Bankers stand ready to anticipate our clients’ needs and to help build their wealth, now and for generations to come. ¹Citizens Wealth Management (in certain instances DBA Citizens Private Wealth) is a division of Citizens Bank, N.A. (“Citizens”). Securities, insurance, brokerage services, and investment advisory services offered by Citizens Securities, Inc. (“CSI”), a registered broker-dealer and SEC registered investment adviser, Member FINRA/SIPC. Investment advisory services may also be offered by Clarfeld Financial Advisors, LLC (“CFA”), an SEC registered investment adviser, or by unaffiliated members of FINRA and SIPC providing brokerage and custody services to CFA clients (see Form ADV for details). Insurance products may also be offered by Estate Preservation Services, LLC (“EPS”), or an unaffiliated party. CSI, CFA and EPS are affiliates of Citizens. Banking products and trust services offered by Citizens. For deposit products, Member FDIC.
Offices: Providence, RI, US
Citizens Private Bank provides an extraordinary caliber of service that goes beyond and above — a commitment to redefining excellence and continuously striving for more. Backed by the strength and stability of Citizens, one of the country’s oldest and largest financial institutions, Citizens Private Bank delivers holistic banking and wealth management¹ solutions tailored to our clients’ unique financial ambitions. Our Private Bankers serve as a single point of contact and relentlessly go the extra mile to help clients preserve and grow wealth with bespoke financial solutions and advice. Supported by a team of banking and wealth management experts, our Private Bankers stand ready to anticipate our clients’ needs and to help build their wealth, now and for generations to come. ¹Citizens Wealth Management (in certain instances DBA Citizens Private Wealth) is a division of Citizens Bank, N.A. (“Citizens”). Securities, insurance, brokerage services, and investment advisory services offered by Citizens Securities, Inc. (“CSI”), a registered broker-dealer and SEC registered investment adviser, Member FINRA/SIPC. Investment advisory services may also be offered by Clarfeld Financial Advisors, LLC (“CFA”), an SEC registered investment adviser, or by unaffiliated members of FINRA and SIPC providing brokerage and custody services to CFA clients (see Form ADV for details). Insurance products may also be offered by Estate Preservation Services, LLC (“EPS”), or an unaffiliated party. CSI, CFA and EPS are affiliates of Citizens. Banking products and trust services offered by Citizens. For deposit products, Member FDIC.
Offices: Providence, RI, US
