New York, New York, United States · Hybrid
$105k–$135k/yr
Corporate Strategy at Citizens sits at the core of the enterprise - partnering directly with the CEO and Executive Committee (ExCo) to shape the strategic direction of the bank. The team drives the highest-priority decis…
Skills: Strategic Thinking, Analytical Problem Solving, Financial Modeling, Competitive Intelligence, Executive Communication
Philadelphia, Pennsylvania, United States · On-site
The Business Banking SBA Business Development Officer (BDO) is responsible for sourcing, identifying, and closing new loan opportunities using the SBA 7(a) and 504 loan programs. The SBA BDO will develop their own referr…
Skills: SBA 7(a) Lending, SBA 504 Lending, Loan Origination, Financial Analysis, Credit Underwriting
Phoenix, Arizona, United States · Hybrid
4 Days in the office from any of our locations in Johnston RI, Charlotte NC, Dallas TX, Nashville TN, Iselin NJ, Westwood or Medford MA, or Phoenix AZ and couple other locations Role is not relocation eligible. Product M…
Skills: Product Management, CIAM, Authentication, Identity Verification, Passkeys
Phoenix, Arizona, United States · Hybrid
4 Days in the office from any of our locations in Johnston RI, Charlotte NC, Dallas TX, Nashville TN, Iselin NJ, Westwood or Medford MA, or Phoenix AZ. Product Manager, CIAM Authentication & Identity Platform Delivery Le…
Skills: Product Management, CIAM, Authentication, Identity Verification, Passkeys
Phoenix, Arizona, United States · Hybrid
4 Days in the office from any of our locations in Johnston RI, Charlotte NC, Dallas TX, Nashville TN, Iselin NJ, Westwood or Medford MA, or Phoenix AZ and couple other locations Role is not relocation eligible. Product M…
Skills: Product Management, CIAM, Authentication, Identity Verification, Passkeys
Phoenix, Arizona, United States · Hybrid
4 Days in the office from any of our locations in Johnston RI, Charlotte NC, Dallas TX, Nashville TN, Iselin NJ, Westwood or Medford MA, or Phoenix AZ and couple other locations Role is not relocation eligible. Product M…
Skills: Product Management, CIAM, Authentication, Identity Verification, Passkeys
West Hartford, Connecticut, United States · On-site
$85k–$116k/yr
At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our st…
Skills: Leadership, Sales Management, Coaching, Customer Experience, Operational Integrity
Iselin, New Jersey, United States · Hybrid
$107k–$161k/yr
4 Days in the office from any of our locations in Johnston RI, Iselin NJ, Westwood or Medford MA, or Phoenix AZ and couple other locations Role is not relocation eligible. Job Title: Senior Software Engineer Responsibili…
Skills: Software Development, Software Design, Angular, React, Vue
Johnston, Rhode Island, United States · On-site
Principal Data Engineer – Real-Time Streaming (Flink) Role Summary As a Principal Data Engineer (Real-Time Streaming – Flink), you will be chartered with designing, developing, and operating real-time data systems that d…
Skills: Apache Flink, Event-Driven Architecture, Distributed Systems, Java, Scala
Johnston, Rhode Island, United States · On-site
Principal Data Engineer – Graph Data Engineering Neo4j Role Summary As Principal Data Engineer, you will be chartered with developing functional systems to realize key business objectives and goals, with a specialization…
Skills: Neo4j, Graph Data Modeling, Python, Knowledge Graphs, Data Engineering
Pittsburgh, Pennsylvania, United States · Hybrid
As a Fraud Detection Sr. Specialist, you’ll play a pivotal role in our Fraud Detection group, one of our most critical departments at Citizens. Our team is dedicated to protecting our customers, maintaining the highest s…
Skills: Fraud Investigation, Analytical Review, Risk Assessment, Compliance, Verification Procedures
Johnston, Rhode Island, United States · Hybrid
Starting Salary: $22 / hour Start Date: 9/14/2026 When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sen…
Skills: Customer Service, Phone Communication, Problem Solving, Interpersonal Skills, Multi-tasking
Johnston, Rhode Island, United States · Hybrid
Starting Salary: $22 / hour Start Date: 9/14/2026 When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sen…
Skills: Customer Service, Verbal Communication, Problem Solving, Interpersonal Skills, Multi-tasking
Pittsburgh, Pennsylvania, United States · Hybrid
Starting Salary: $22 / hour Start Date: 9/14/2026 When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sen…
Skills: Customer Service, Problem Solving, Verbal Communication, Interpersonal Skills, Multi-tasking
Pittsburgh, Pennsylvania, United States · Hybrid
Starting Salary: $22 / hour Start Date: 9/14/2026 When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sen…
Skills: Customer Service, Verbal Communication, Problem Solving, Interpersonal Skills, Multi-tasking
Boston, Massachusetts, United States · Hybrid
$216k–$267k/yr
As the Director of Customer Experience, you are responsible for creating and maintaining a clear articulation of client expectations and leading programs that effectively monitor and drive change that will continually pu…
Skills: Customer Experience, Journey Design, Service Design, Digital Strategy, Commercial Banking
Philadelphia, Pennsylvania, United States · On-site
At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our st…
Skills: Leadership, Sales Management, Coaching, Customer Experience, Operational Integrity
Southfield, Michigan, United States · On-site
At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your c…
Skills: Business Banking, Relationship Management, Commercial Credit, B2B Sales, Portfolio Management
Cranston, Rhode Island, United States · On-site
$25/hr–$30/hr
Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are yo…
Skills: Customer Service, Sales, Financial Advice, Problem Solving, Communication
Johnston, Rhode Island, United States · On-site
$80k–$120k/yr
Business Insights Sr. Analyst As the Business Insights Sr Analyst, you will support data-driven decision-making processes, provide strategic insights, and mentor junior analysts. You will use best practices and knowledge…
Skills: Data Analysis, Strategic Recommendation, Procurement Strategy, Market Research, Oracle Accounts Payable
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Drive high-priority corporate strategy projects and deep dives across Consumer, Commercial, and Private Banking to shape the bank's strategic direction. Develop data-driven insights and executive-level deliverables for the CEO, Executive Committee, and Board of Directors.
Requires a bachelor's degree and 5-7 years of experience (or 1-2 years post-MBA) in top-tier management consulting or corporate strategy. Candidates must possess strong analytical skills, financial acumen, and the ability to operate in fast-paced, ambiguous environments.
Corporate Strategy at Citizens sits at the core of the enterprise - partnering directly with the CEO and Executive Committee (ExCo) to shape the strategic direction of the bank. The team drives the highest-priority decisions across Citizens, identifying growth opportunities, driving transformation and go-to-market initiatives, and strategically embedding innovation to position CFG for long-term competitive advantage.
As a Corporate Strategy Associate (Associate Vice President), you will play a central role in driving high-profile, cross-enterprise strategy projects and strategic deep dives spanning Consumer, Commercial, and Private Banking. You will work at the intersection of analysis and action - structuring complex problems, developing data-driven insights, and contributing to recommendations that shape the bank's most critical priorities.
This is a high-visibility role with direct exposure to senior leaders, the Executive Committee, and the Board of Directors. You will build your strategic toolkit alongside a high-performing team while making a tangible impact on the direction and future of Citizens.
Key Responsibilities:
Experience, Skills and Competencies:
Education and Certifications:
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Hours and Work Schedule: (4 days in office, 1 day remote)
Hours per Week: 40
Work Schedule: Monday-Friday
Work Location(s): New York, NY or Boston, MA
Pay Transparency
The salary range for this position is $105,000-$135,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Citizens Private Bank provides an extraordinary caliber of service that goes beyond and above — a commitment to redefining excellence and continuously striving for more. Backed by the strength and stability of Citizens, one of the country’s oldest and largest financial institutions, Citizens Private Bank delivers holistic banking and wealth management¹ solutions tailored to our clients’ unique financial ambitions. Our Private Bankers serve as a single point of contact and relentlessly go the extra mile to help clients preserve and grow wealth with bespoke financial solutions and advice. Supported by a team of banking and wealth management experts, our Private Bankers stand ready to anticipate our clients’ needs and to help build their wealth, now and for generations to come. ¹Citizens Wealth Management (in certain instances DBA Citizens Private Wealth) is a division of Citizens Bank, N.A. (“Citizens”). Securities, insurance, brokerage services, and investment advisory services offered by Citizens Securities, Inc. (“CSI”), a registered broker-dealer and SEC registered investment adviser, Member FINRA/SIPC. Investment advisory services may also be offered by Clarfeld Financial Advisors, LLC (“CFA”), an SEC registered investment adviser, or by unaffiliated members of FINRA and SIPC providing brokerage and custody services to CFA clients (see Form ADV for details). Insurance products may also be offered by Estate Preservation Services, LLC (“EPS”), or an unaffiliated party. CSI, CFA and EPS are affiliates of Citizens. Banking products and trust services offered by Citizens. For deposit products, Member FDIC.
Offices: Providence, RI, US
Citizens Private Bank provides an extraordinary caliber of service that goes beyond and above — a commitment to redefining excellence and continuously striving for more. Backed by the strength and stability of Citizens, one of the country’s oldest and largest financial institutions, Citizens Private Bank delivers holistic banking and wealth management¹ solutions tailored to our clients’ unique financial ambitions. Our Private Bankers serve as a single point of contact and relentlessly go the extra mile to help clients preserve and grow wealth with bespoke financial solutions and advice. Supported by a team of banking and wealth management experts, our Private Bankers stand ready to anticipate our clients’ needs and to help build their wealth, now and for generations to come. ¹Citizens Wealth Management (in certain instances DBA Citizens Private Wealth) is a division of Citizens Bank, N.A. (“Citizens”). Securities, insurance, brokerage services, and investment advisory services offered by Citizens Securities, Inc. (“CSI”), a registered broker-dealer and SEC registered investment adviser, Member FINRA/SIPC. Investment advisory services may also be offered by Clarfeld Financial Advisors, LLC (“CFA”), an SEC registered investment adviser, or by unaffiliated members of FINRA and SIPC providing brokerage and custody services to CFA clients (see Form ADV for details). Insurance products may also be offered by Estate Preservation Services, LLC (“EPS”), or an unaffiliated party. CSI, CFA and EPS are affiliates of Citizens. Banking products and trust services offered by Citizens. For deposit products, Member FDIC.
Offices: Providence, RI, US
