Stockholm, Sweden · Hybrid
$615k–$985k/yr
About Global Network Banking Citi's Global Network Banking (GNB) is a cornerstone of our international franchise, dedicated to serving the dynamic needs of multinational corporations as they expand and operate across the…
Skills: Client Management, Corporate Banking, KYC/AML Compliance, Credit Management, Transaction Banking
Copenhagen, Capital Region of Denmark, Denmark · Hybrid
$792k–$1308k/yr
About Global Network Banking Citi's Global Network Banking (GNB) is a cornerstone of our international franchise, dedicated to serving the dynamic needs of multinational corporations as they expand and operate across the…
Skills: Relationship Management, Corporate Banking, Origination, Credit Risk Assessment, Treasury and Trade Solutions
Coconut Creek, Florida, United States · On-site
$66k–$100k/yr
The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client base in coordination with the …
Skills: Branch Management, Team Leadership, Sales Growth, Customer Service, Budgeting
New Castle, Delaware, United States · Hybrid
$78k–$117k/yr
We are seeking a highly vigilant professional to join our Payment Flow Management team. This role will be a crucial part of our financial control framework, responsible for safeguarding the firm's assets by ensuring the …
Skills: Lending Operations, Payment Processing, Microsoft Office, Flexcube, Loan IQ
Stockholm, Sweden · Hybrid
$860k–$1420k/yr
About Global Network Banking Citi's Global Network Banking (GNB) is a cornerstone of our international franchise, dedicated to serving the dynamic needs of multinational corporations as they expand and operate across the…
Skills: Corporate Banking, Relationship Management, Origination, Strategic Leadership, Credit Risk Assessment
Mississauga, Ontario, Canada · Hybrid
$145k–$218k/yr
Role Focus: Generative AI Engineering and Scaled AI Transformation for Source to Pay technology group - Hybrid 1. Large Language Model (LLM) Strategy & Technical Authority Acts as a senior technical authority on Large La…
Skills: Large Language Models, LangChain, LangGraph, LlamaIndex, Hugging Face
Miami, Florida, United States · On-site
$66k–$100k/yr
The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client base in coordination with the …
Skills: Branch Management, Team Leadership, Sales Growth, Customer Service, Budgeting
Heredia, Costa Rica · Hybrid
The Sr. Business Analyst is an intermediate level position responsible for the overall administrative activities of a business. These tasks may include contribution to external audits, business continuity activities or a…
Skills: Budgeting, Financial Analysis, Cost Analysis, Risk Assessment, Compliance
Newark, California, United States · On-site
$80k–$121k/yr
The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client base in coordination with the …
Skills: Branch Management, Team Leadership, Sales Growth, Customer Service, Budgeting
Getzville, New York, United States · Hybrid
$83k–$124k/yr
TTS Sanctions Ops - Client Experience Manager – VP is a management-level position responsible for accomplishing results to drive client resolution and support activities in coordination with the Sanctions Operations Hubs…
Skills: Sanctions Screening, Client Experience Management, Swift, XML, Payment Processing
Wilmington, Delaware, United States · Hybrid
$164k–$245k/yr
Citi is looking for a Network Interchange & Fraud Performance Manager to lead the analysis, optimization, and strategic development of interchange economics and fraud management across its credit card portfolios. In this…
Skills: Interchange Analytics, Fraud Management, Payment Network Strategy, Financial Analysis, Risk Mitigation
Toronto, Ontario, Canada · Hybrid
$88k–$132k/yr
Citi Commercial Bank offers its clients convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service …
Skills: Client Relationship Management, Commercial Banking, Credit Analysis, Financial Spreading, Deal Structuring
Mississauga, Ontario, Canada · Hybrid
$94k–$142k/yr
The Application Development Sr. Oracle EBS Developer (E-business Suite) is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and pr…
Skills: Oracle EBS 12.2.9, PL/SQL, AOL, RICE Components, XML/BI Publisher
Jacksonville, Florida, United States · Hybrid
$123k–$185k/yr
Citi is looking for a highly motivated and experienced Senior Operations Manager to lead its Servicemembers Civil Relief Act (SCRA) Operations team. This is a high-visibility, high-accountability function that directly s…
Skills: Operations Management, Risk Management, Compliance Oversight, Team Leadership, Quality Assurance
Tampa, Florida, United States · Hybrid
$142k–$213k/yr
Job Description Summary The Senior Java Developer, FX eCommerce is a senior level position responsible for architecting, building and maintaining backend systems that serve a large number of institutional clients. The ro…
Skills: Core Java, Spring Boot, Solace, Multithreading, Low Latency Systems
Wilmington, Delaware, United States · Hybrid
$130k–$195k/yr
Citi is looking for a Payment Network Expense and Operations Analyst to take ownership of financial oversight and billing operations across Mastercard and Visa network relationships. In this role, you will sit at the int…
Skills: Financial Analysis, Expense Management, Network Billing Operations, Microsoft Excel, Microsoft PowerPoint
Kyiv, Ukraine · Hybrid
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s KYC Operations Team. By Joining Citi, yo…
Skills: Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure
Mumbai, Maharashtra, India · Hybrid
The Credit Portfolio Officer is a senior-level position responsible for leading activities including credit review, credit approvals and monitoring the portfolio to identify credit migration in coordination with the Risk…
Skills: Analytical Thinking, Credible Challenge, Governance, Policy, Procedure
Kowloon City, Kowloon, Hong Kong S.A.R. · On-site
Role / Position Overview This role is within the securities lending middle office. This is a great opportunity to join a high performing & welcoming team, who directly interact with over 60 global clients and support our…
Skills: Securities Lending, Reconciliation, Collateral Management, Client Service, Risk Management
Pune, Maharashtra, India · Hybrid
The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in c…
Skills: Java 8, Spring Boot, Spring Framework, Angular, Hibernate
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The role focuses on managing a portfolio of multinational clients in Sweden, ensuring seamless onboarding, implementation, and service coordination. It also involves overseeing credit requests and maintaining strict KYC/AML regulatory compliance.
Requires a bachelor's degree in Finance or a related field and over 5 years of experience in client management within financial services. Fluency in both Swedish and English is mandatory.
Citi's Global Network Banking (GNB) is a cornerstone of our international franchise, dedicated to serving the dynamic needs of multinational corporations as they expand and operate across the globe. Leveraging Citi's unparalleled network spanning over 90 countries, GNB provides a single, integrated platform for clients to manage their global banking needs. Our role is to deliver the full breadth of Citi's solutions — from cash management, trade finance and FX management to strategic advisory and credit — enabling our clients to navigate the complexities of international markets, optimize their treasury and supply chain operations, manage risks and achieve their global growth ambitions.
The Associate Vice President, Client Manager is a key client-facing banker within Citi's Global Network Banking team in Sweden. This role is focused on delivering a best-in-class client experience through seamless execution across onboarding and implementation, service coordination, and credit management. Acting as a central point of contact for clients and internal partners, the AVP Client Manager ensures operational efficiency, regulatory compliance, and effective relationship support across an assigned portfolio of multinational clients in the Swedish market. The ideal candidate is highly organized, detail-oriented, and experienced in managing complex operational processes while building strong and lasting client relationships within the Swedish and broader Nordic corporate banking environment.
Maintain professional and responsive relationships with key client representatives across multinational corporations active in Sweden, ensuring consistent and high-quality engagement.
Develop a solid understanding of client business drivers and actively support Subsidiary Account Managers, Regional Account Managers (RAMs), and Parent Account Managers (PAMs) in origination and cross-sell activities.
Identify and originate lower-complexity business opportunities within the assigned portfolio, contributing to revenue growth and wallet deepening across the Swedish and Nordic corridor.
Actively contribute to business campaigns, including account planning, wallet sizing, and corridor or product-specific initiatives aligned with the Swedish and broader Nordic market context.
Manage credit requests in close coordination with Risk, Legal, and relevant internal credit teams, ensuring accurate documentation and timely resolution.
Monitor credit lines on an ongoing basis and escalate exceptions promptly, maintaining a sound and well-governed credit portfolio in line with Swedish and EU regulatory expectations.
Own the end-to-end client onboarding experience for assigned clients — from initiating CRM requests through to post-implementation follow-up — ensuring a smooth and efficient transition.
Oversee client documentation standards and facilitate targeted client training programs to support effective product and platform adoption in line with Swedish market requirements.
Serve as the primary point of contact for managing and resolving client escalations, delivering timely and effective solutions that enhance client satisfaction.
Facilitate and optimize day-to-day operational flows, proactively tracking client feedback and identifying opportunities for process improvement within the Swedish operating environment.
Act as the designated KYC (Know Your Customer) owner for an assigned portfolio of clients, ensuring full compliance with Swedish and EU AML/KYC regulatory requirements.
Take responsibility for the completion, maintenance, and accuracy of client profiles, ensuring all documentation meets internal standards and the stringent regulatory obligations applicable in Sweden and across the Nordic region.
Experience: 5+ years of experience in client management or a closely related role within the financial services industry; experience within the Swedish or broader Nordic corporate banking environment is preferred.
Technical Skills: Solid product knowledge across transaction banking and operational processes; working knowledge of KYC/AML regulatory requirements, including Swedish and EU-specific frameworks.
Organizational Skills: Strong organizational and time-management capabilities with the ability to manage multiple concurrent priorities and diverse stakeholder groups effectively.
Problem-Solving: Proven ability to resolve client issues, manage escalations efficiently, and drive continuous process improvements.
Interpersonal Skills: Strong communication and interpersonal skills with a genuine commitment to delivering a high level of client service; ability to build and maintain strong, trust-based client relationships across a multinational portfolio.
Attention to Detail: High level of accuracy and meticulous attention to detail in all aspects of work — essential for managing compliance-sensitive processes and client documentation.
Languages: Fluency in Swedish and English (written and spoken) is required; additional Nordic language skills (Norwegian, Danish, Finnish) are advantageous.
Bachelor's degree in Finance, Business Administration, Economics, or a related field is required.
A Master's degree or professional certification (e.g., CFA) is advantageous.
This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
