Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad ran…
Skills: Fraud Analytics, Fraud Operations, Financial Crime Risk, SQL, Excel
Mississauga, Ontario, Canada · Hybrid
$94k–$142k/yr
The Senior Java Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology tea…
Skills: Java, Kubernetes, Docker, Apache Kafka, RDBMS
New York, New York, United States · Hybrid
$192k–$288k/yr
Overview The Macro Portfolio Strategist will play a central role in the Citi Wealth CIO team. This role is focused on delivering differentiated, actionable insights across asset classes, connecting macroeconomic and them…
Skills: Asset Allocation, Macroeconomic Research, Portfolio Construction, Fundamental Equity Research, Risk Management
Gurgaon, Haryana, India · On-site
The Specialized Analytics Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of va…
Skills: SQL, Data Analytics, Data Science, Statistical Modeling, Data Visualization
New York, New York, United States · On-site
$88k–$133k/yr
The Wealth Relationship Mgmt. (Branch) Sr. Analyst SAFE Act is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Skills: Financial Planning, Relationship Management, Client Profiling, KYC/AML Compliance, Risk Assessment
Rutherford, New Jersey, United States · Hybrid
$121k–$182k/yr
Senior Java developer is responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this ro…
Skills: Java, Spring, REST API, SQL, NoSQL
San Francisco, California, United States · On-site
$130k–$195k/yr
Citi Research is looking for a Supervisory Analyst and Editor to join our Global Research Publications Team. In this senior role, you will sit at the intersection of editorial excellence, regulatory compliance, and opera…
Skills: Investment Research Editing, FINRA Compliance, Financial Analysis, Editorial Workflow Management, Risk Mitigation
Jacksonville, Florida, United States · Hybrid
$250k–$500k/yr
The Private Banker Func Group Mgr manages a team of senior professionals. The job requires a broad and comprehensive understanding of the different systems, theories and practices relevant to a function as well as practi…
Skills: Private Banking, UHNW Client Management, Relationship Selling, Strategic Planning, Team Leadership
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad ran…
Skills: Operational Readiness, Change Management, Agile 2.0, Business Analysis, Stakeholder Management
Shanghai, Shanghai, China · Hybrid
The Digital Relationship Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recogn…
Skills: Relationship Management, Credit Structuring, KYC Compliance, Financial Advisory, Risk Assessment
Beijing, Beijing, China · Hybrid
The Senior Relationship Manager is an experienced coverage banker reporting to North China Bank coverage head under China FIG, responsible for managing and developing businesses with China Bank clients, overseeing the ba…
Skills: Relationship Management, Financial Institutions Coverage, Credit Risk Analysis, Correspondent Banking, Financial Markets
Chiyoda, Japan · Hybrid
日本の投資家を、世界基準の体験へ。 Citiは、100以上の市場に広がるネットワークと統合プラットフォームで、機関投資家の複雑なニーズを正確・迅速・透明なサービスに変えていくグローバルバンクです。東京はその中核拠点。Operations（Client Operations）は、Securities Services／TTSなどの各チームと連携し、エンドツーエンドの顧客体験・効率性・コントロールを同時に高水準で実現しています。 本ポジショ…
Skills: Custody Operations, Securities Operations, People Management, Strategic Planning, KPI Design
Jersey City, New Jersey, United States · Hybrid
$142k–$213k/yr
Responsibilities: Partner with multiple teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvementsResol…
Skills: Full Stack Applications Development, Spring, Spring Boot, Java, Microservices
Jersey City, New Jersey, United States · Hybrid
$142k–$213k/yr
Equities Technology at Citi is undertaking a bold, multi‑year transformation to build a best‑in‑class global platform across execution, prime, clearing and cross‑product margining. We are re‑engineering our technology es…
Skills: Core Java, Low-Latency Systems, Microservices Architecture, Algorithmic Trading, JVM Internals
New York, New York, United States · Hybrid
$99k–$148k/yr
Citi Wealth is seeking an exceptional Multimedia Storyteller with a Design Focus to join our Content & Communications team — and to help build something genuinely new. This is not a role for someone looking to maintain t…
Skills: Graphic Design, Visual Communication, Editorial Design, Adobe Creative Suite, Figma
New York, New York, United States · Hybrid
$225k–$250k/yr
Citigroup Global Markets Inc. seeks a Model/Anlys/Valid Officer for its New York, New York location. Duties: Apply mathematical theories and no-arbitrage pricing techniques to develop, maintain and enhance the quantitati…
Skills: C++, Python, Java, SQL, Sybase
Ciudad de México, Mexico · On-site
El Cajero es un puesto de nivel inicial responsable de asistir en la ejecución de actividades de la sucursal, que incluyen la prestación diaria de servicios que implican interactuar con el cliente las transacciones de pr…
Skills: Customer Service, Cash Handling, Banking Transactions, Sales, Problem Solving
Ciudad de México, Mexico · Hybrid
Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open posit…
Skills: Analytical Thinking, Financial Analysis, Risk Management Lifecycle, Credit Risk Assessment, Data Analysis
Mumbai, Maharashtra, India · Hybrid
The Product Development Specialist is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area o…
Skills: SAS Development, Operational Risk Management, Product Development, Data Analytics, Project Management
Charlotte, North Carolina, United States · Hybrid
$117k–$176k/yr
About the Function The Global Funds Transfer Pricing (FTP) function, within Corporate Treasury, is part of Citigroup's broader Finance organization. FTP's specific responsibilities cover the following: Establishes and ov…
Skills: Balance Sheet, Business Acumen, Financial Analysis, Internal Controls, Management Reporting
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Oversee daily fund transfer authentication and verification processes to prevent unauthorized transactions and operational losses. Manage workflow distribution, handle escalations, and provide guidance and coaching to team members.
Requires a bachelor's degree in Banking, Finance, or a related field with 2-4 years of experience in fraud operations or financial crime risk. Proficiency in SQL, Excel, and data visualization tools is required, along with language competency in Mandarin and Cantonese.
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
We’re currently looking for a high caliber professional to join our team as Fraud Ops Assistant Manager (Internal Job Title: Fraud Ops Analyst 2 - C10). Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.
Responsible for overseeing the daily operations of the fund transfer authentication and verification process to ensure all manual fund transfer requests are properly reviewed, authenticated and approved prior to payment release.
The role served as a critical-control point in preventing unauthorized transactions, payment fraud and operational losses..
Oversee day-to-day MPIP operations and workflow management
Ensure payment verification requests are completed accurately and within established timelines.
Monitor transaction queues and workload distribution.
Act as first level escalation point for operational issues.
Ensure review of high risk, complex or escalated payment requests.
Ensure callback verification procedures are completed accordingly.
Review suspicious payment requests and unusual customer activity.
Support fraud investigations and payment hold decisions.
Proactively identify process gaps and control weaknesses.
Provide guidance, coaching and technical support to team members.
Support team member’s development and knowledge sharing
Assist with onboarding and training of new hires.
Escalate material risks and issues to senior management.
Prepare daily, weekly and monthly operational reports.
Bachelor’s degree in Banking, Finance, Business, Risk Management, or a related field.
2–4 years of experience in fraud analytics, fraud operations, or financial crime risk within banking or financial services.
Strong analytical and quantitative skills, with proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI).
Strong communication skills and ability to manage workflows within a high‑risk and fast‑moving fraud environment.
Understanding of banking operations, customer authentication flows, and payment ecosystems.
Ability to manage multiple priorities within a high-pressure, fast-evolving fraud landscape.
Strong understanding of international payment/fund transfer operations.
Knowledge of SWIFT and cross border payment processes.
Payment authentication and fraud prevention experience.
Investigation and escalation management experience.
Strong verbal and language competency skills especially in Mandarin and Cantonese
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
